Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Fresh books is ultimate tool

Pros

The easy and interactive interface of FreshBooks makes it a handy tool. The wide variety of templates hassle-free billing and excellent customer service further enhance its appeal.

Cons

It should offer more payment modes but other than that there are no issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

G
Gurpej

Computer Software, 500+ employees

Less than a year

4.0

Freshbooks: The easy and intuitive way to manage your finances.

Pros

FreshBooks stands out for its user-friendly interface making it effortless for businesses and freelancers to manage their finances without requiring specialized accounting knowledge. It saves valuable time by automating tasks like invoice creation and expense tracking allowing users to focus on other aspects of their business. Additionally FreshBooks offers customization options enabling users to personalize their invoices and expenses with their own branding. Being cloud-based it ensures accessibility from any device with an internet connection making financial management and invoicing convenient on the go. Furthermore FreshBooks supports collaboration by allowing users to share account access with employees or clients promoting efficient teamwork in managing finances.

Cons

One potential drawback of FreshBooks is the absence of certain features that some businesses require. For instance inventory management capabilities are lacking which can be problematic for businesses needing to track stock levels and costs.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A
Andrei

Education Management, 500+ employees

More than a year

5.0

Best accounting software for a 1 person team.

Pros

FreshBooks offers many features even in its less expensive plans making it a cost-effective choice.

Cons

The software may lack features to accommodate growing businesses.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

C
Carlos

Internet, 51-100 employees

More than a year

5.0

Freshbook review

Pros

FreshBooks is a top-notch accounting software easily integrated with payment platforms like PayPal and Skrill.

Cons

I haven't experienced any problems with FreshBooks and I highly recommend it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A
Ahmed

Hospitality, 101-500 employees

More than a year

4.0

easy to use

Pros

FreshBooks provides satisfactory integration capabilities with other applications.

Cons

The ease of use and integration with other programs is satisfactory.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

G
Glaidine

Writing and Editing, 1-10 employees

Less than a year

5.0

user-friendly FreshBooks

Pros

The user-friendly design of FreshBooks makes it effortless to locate and create invoices.

Cons

The platform is highly advanced but integrating with other software can be challenging. Additionally it is slightly more expensive compared to alternative billing software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

M
Maryl

Marketing and Advertising, 11-50 employees

More than a year

5.0

FreshBooks for the Win!!!

Pros

FreshBooks streamlines the process of invoicing clients and maintaining a comprehensive payment history. Clients' claims of payment or missing invoices are easily resolved through the detailed invoice history feature. This functionality proves to be a significant time-saver for users.

Cons

I often encounter difficulties when downloading invoices especially at the beginning of the month.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

M
MariAnne

Real Estate, 1-10 employees

More than a year

5.0

FreshBooks is used by many of my Vendors

Pros

FreshBooks makes it incredibly easy to print download and pay invoices in one centralized location when received from vendors.

Cons

So far my experience with FreshBooks has been entirely positive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Amr

Food Production, 500+ employees

More than a year

4.0

Very Good Program

Pros

FreshBooks is a one-stop accounting solution accessible via the web and simplifies tracking and coordination.

Cons

I haven't tried other software so I can't comment on that.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than a year

5.0

Accounting everywhere

Pros

FreshBooks presents its interface in the simplest way possible ensuring an easy and efficient user experience.

Cons

Since it is connected to the internet platform performance is affected by fluctuations in the connection.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

C
Chandler

Management Consulting, 1-10 employees

More than a year

5.0

Easy to use time tracking and invoicing

Pros

One of the most appealing aspects of FreshBooks is its simplicity. It allows you to manage all your clients their information history and invoices in one place.

Cons

I dislike the inability to set up recurring payments on specific days. Additionally I only have one active client on FreshBooks but I'm still required to pay $15 per month because I've used up all my free client slots. Due to this reason I switched to another platform as I don't want to pay $15 a month for billing just one client.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Excellent accounting software simpe and reliable.

Pros

FreshBooks is a reliable software for tracking payments offering simplicity and effective inventory management from purchases to sales.

Cons

It's an excellent tool and I have no complaints to make.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L
LeAnne

Hospital & Health Care, 500+ employees

Less than 6 months

5.0

Helps with keeping track

Pros

FreshBooks simplifies the process of managing multiple accounts including mileage and payments ensuring efficient tracking.

Cons

The way it retrieves invoices isn't my favorite but overall it gets the job done.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

CJ
Cristian Jair

Consumer Services, 1-10 employees

Less than 6 months

4.0

For small accounting

Pros

Upon downloading FreshBooks offers a user-friendly experience without overwhelming users. It provides sufficient tools for beginners and small business owners.

Cons

Dealing with banks and fund management can be a bit troublesome. It's not necessarily a lack of tracking but rather misinformation.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

R
Reginah

Insurance, 500+ employees

More than a year

5.0

FreshBooks accounting software to make accounting easy.

Pros

FreshBooks presents a highly intuitive product interface with well-organized and user-friendly accounting tools streamlining and simplifying accounting activities. Its robust invoicing capabilities make it effortless to create and send professional invoices to customers keeping them informed about payment details and offering convenient payment options like credit cards. Additionally FreshBooks efficiently consolidates expenses and financial data enabling the generation of accurate financial reports that reflect the organization's performance.

Cons

I have no least favorite feature in FreshBooks. All the features are extremely useful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D
David

Automotive, 11-50 employees

More than a year

5.0

Very strong financial app.

Pros

The standout feature of FreshBooks is its invoicing functionality which greatly facilitates staying on top of payables.

Cons

Nothing. I love everything about this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

S
Shiref

Education Management, 500+ employees

Less than 6 months

4.0

Fresh books Comment

Pros

FreshBooks caters to the needs of business owners and accountants providing a comprehensive suite of tools that are both valuable and worthwhile.

Cons

I wish it was available for fields beyond just business and accounting.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

T
tod

Computer Networking, 1-10 employees

More than a year

5.0

Freshbooks Saved My Business

Pros

With FreshBooks users always have a clear overview of outstanding payments and the age of each invoice. The dashboard feature is particularly beneficial.

Cons

The reporting on sales tax each month needs improvement and could use some work but with a bit of effort you can extract the data.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

B
Beth

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

Freelancers Need FreshBooks

Pros

FreshBooks proved to be the perfect solution for freelancers starting out offering intuitive and easy-to-use time tracking and project management features. It enabled accurate and readable invoicing ensuring smooth communication with clients.

Cons

I can't think of any cons! As a freelancer FreshBooks meets my needs. However it may not be robust enough for larger entities with many employees.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Amanda

Marketing and Advertising, 1-10 employees

More than a year

4.0

The perfect entry-level solution for contractors in need of professional billing

Pros

The software's ease of use is its most appealing aspect. Unlike other tools with complicated setups FreshBooks allows for quick integration and invoice creation often on the same day of joining.

Cons

There wasn't anything I disliked about FreshBooks. However I switched to another software solution because my bookkeeping and accounting needs exceeded what FreshBooks could handle.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6