Ganesh
Education Management, 500+ employees
“A Comprehensive review on the FreshBooks as a profound user”
Pros
Impactful features include creating reports and collaborating on projects.
Cons
Including only one user in all plans except the Select tier is an area that requires improvement.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Shannon
Hospitality, 1-10 employees
“Fresh books review”
Pros
It was straightforward to use and navigate FreshBooks.
Cons
FreshBooks became insufficient for my business needs as it expanded prompting the need for an application with more capabilities.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Rajitha Priyankara
Electrical/Electronic Manufacturing, 101-500 employees
“Why Freshbooks for your business”
Pros
FreshBooks is renowned for its userfriendly layout and straightforward setup. It caters to those with little expertise in accounting software. Timesaving features like automatic invoicing and online payment acceptance expedite payment and reduce manual data entry. The platform offers various financial reports and project management tools. The mobile app facilitates invoicing cost tracking and financial management on the go. Integration with popular platforms like PayPal Stripe and G Suite streamlines processes.
Cons
The userfriendly interface of FreshBooks may pose challenges for companies with sophisticated accounting needs. Limited customization options and the pricing structure especially for larger teams could be perceived as drawbacks. Some advanced features are exclusive to highertier plans. The absence of robust inventory management might be a drawback for companies necessitating comprehensive inventory tracking. While FreshBooks integrates with wellknown tools like PayPal and G Suite it offers fewer integrations compared to other accounting software solutions. The cloudbased nature of FreshBooks requires an internet connection for access potentially posing challenges in areas with unreliable internet connectivity.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
David
E-Learning, 1-10 employees
“Good product”
Pros
It's easy to use and plugandplay from day one.
Cons
I found the complexity involved in generating reports for multiple businesses to be a downside.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Javier
Food Production, 1-10 employees
“The pros n cons of freshbooks”
Pros
It helps stay organized and on top of your game.
Cons
The offline production feature didn't prove particularly helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Anonymous
Not Specified, 1-10 employees
“ideal online accounting tool for small businesses as it does not require additional installation on”
Pros
Using FreshBooks for freelance work I was impressed with its flexibility excellent data transmission security and userfriendly interface.
Cons
The mileage tracking feature is ineffective lacking recorded rides and practical utility.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Brian
Computer Software, 51-100 employees
“Best cloud based accounting software for small businesses”
Pros
The intuitive userfriendly interface of FreshBooks is admirable making navigation easy. The ability to create beautiful invoices is outstanding and it integrates well with many other software.
Cons
It's not the most suitable choice for handling larger projects or catering to big organizations.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Cyriaque
Internet, 11-50 employees
“Easy to use”
Pros
FreshBooks is easy to use for accounting reducing time in our business at a reasonable price.
Cons
The software with an acceptable cost and a userfriendly interface demands a high amount of data entry that warrants reconsideration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
pathmika
Computer Software, 101-500 employees
More than a year
“Freshbooks for finance management”
Pros
Mainly used for creating and sending invoices generating financial reports and tracking business expenses.
Cons
I don't have any because I think the feature set is enough for a small business.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Maciej
Marketing and Advertising, 1-10 employees
More than a year
“FreshBooks is a comprehensive accounting software”
Pros
FreshBooks is a comprehensive accounting software with a straightforward user interface making it easy to track expenses manage invoices and monitor payments.
Cons
The only downside to FreshBooks is that it can be difficult to set up and configure especially for those unfamiliar with accounting software. Additionally some of the features are a bit limited and could be improved.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Robin
Marketing and Advertising, 1-10 employees
More than a year
“Accounting on rails”
Pros
The app's ease of initial use and daily management integration capabilities and incredible customer service stand out.
Cons
I had a certain amount of trouble with one client when I was trying to set up direct debit payments and while I got really great support the process didn't seem that reliable in this particular case. This was the only occasion where I had any major difficulties though that weren't caused by myself for the client.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Uttam
Research, 1-10 employees
Less than 6 months
“Best Product at great prices”
Pros
Easier to use recommendable for anyone.
Cons
Nothing as such but you can't use it all the time.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Philip
Airlines/Aviation, 11-50 employees
More than a year
“Reliable for SMEs Accounting”
Pros
FreshBooks automates over 80% of manual accounting procedures in my agency across all units.
Cons
Mobile applications in all systems lack offline access mode.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Adam
Hospitality, 51-100 employees
Less than a year
“Freshbooks review”
Pros
Appreciation for the lowcost recurring subscription that eliminates the need for frequent renewals.
Cons
The worst aspect I found with FreshBooks is the customer service.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Ali
Banking, 101-500 employees
More than a year
“Review of fresh books”
Pros
Userfriendly less costly and fastworking.
Cons
There is no cons I had seen in the FreshBooks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
James
Financial Services, 500+ employees
More than a year
“Excellent Support.”
Pros
Unique support and easy integration accessible on mobile devices for remote invoicing and accounting.
Cons
No cons. This tool is userfriendly and straightforward.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Ganesh
Education Management, 500+ employees
More than a year
“A Comprehensive review on the FreshBooks as a profound user”
Pros
Impactful features like creating reports and project collaboration.
Cons
It includes one user in all plans but the Select tier this needs to be improved.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Shannon
Hospitality, 1-10 employees
More than a year
“Fresh books review”
Pros
FreshBooks proved to be incredibly userfriendly offering easy navigation.
Cons
FreshBooks no longer met my business's growing needs I required an application with expanded capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Rajitha Priyankara
Electrical/Electronic Manufacturing, 101-500 employees
Less than a year
“Why Freshbooks for your business”
Pros
FreshBooks is widely recognized for its userfriendly design and straightforward setup. It caters to users with limited accounting software experience providing timesaving features like automatic invoicing and online payment acceptance. The platform also includes various financial reports project management tools and integrations with popular business platforms such as PayPal and G Suite.
Cons
FreshBooks features a userfriendly interface but for companies with intricate accounting needs it might pose challenges. Limited customization options may not meet the adaptability needs of some businesses. Pricingwise larger teams may find FreshBooks relatively expensive. Advanced capabilities like project management are exclusive to highertier plans. The inventory management options are limited which could be a drawback for businesses requiring thorough inventory tracking. While FreshBooks integrates with popular tools it has fewer integrations than some competitors. Being a cloudbased software it requires an internet connection a potential drawback in areas with unreliable internet connectivity.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
David
E-Learning, 1-10 employees
“Good product”
Pros
The ease of use is a notable feature allowing for a plugandplay experience from the first day.
Cons
The complexity of generating reports for multiple businesses was a downside I didn't appreciate.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8