Anonymous
Financial Services, 1-10 employees
More than a year
“Great invoicing and expense tracking”
Pros
Works really well for solo business owners and independent consultants who need to stay on top of income and expenses.
Cons
It's missing a few important features I wanted, like direct syncing with my CRM, taking payments directly through invoices and making it simple to share everything with my accountant. Because of those gaps, I ended up switching to a different provider.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Akram Amroune
Hospital & Health Care, 51-100 employees
More than a year
“generates clear reports”
Pros
The financial tracker is genuinely helpful, it gives you clear, direct reports about where your money stands. That "money status" view makes it much easier to stay on top of things without second-guessing the numbers.
Cons
No real complaints here, it feels like an excellent tool for small businesses and even beginners can use it without much hassle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Modesta Udefi
Education Management, 1-10 employees
Less than 6 months
“accurate invoicing and reporting”
Pros
Stands out as one of the top accounting tools I've used, mainly for getting invoices out correctly, keeping expenses organized and producing solid reports. The interface is also incredibly simple which makes day-to-day tasks feel effortless.
Cons
It fits my business perfectly so there's really nothing I'd complain about with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sasha Robinson
Writing and Editing, 1-10 employees
Less than a year
“so easy to use!”
Pros
Using it has been really simple. There are tons of different things you can do with it and getting it set up and started didn't take much effort at all. The layout feels uncluttered so it's simple to find what you need without digging through a busy interface.
Cons
I haven't tried all of the features yet because I'm still figuring out how some of them work.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Muhammad Iqbal
Computer Software, 1-10 employees
Less than a year
“5-stars from me”
Pros
Super simple to use and it saves a lot of time. It also feels really cost-effective, plus the content is shareable and simple to download.
Cons
Pricing sits in the mid-tier range, I'd love to see it lowered a bit or have some kind of promotion to make it more appealing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Vardan Savtalyan
Hospitality, 1-10 employees
Less than 6 months
“simple interface”
Pros
Overall, the biggest win for me is how simple the app feels. The interface is clean and accessible and you can get the hang of it in about half an hour.
Cons
There's really nothing wrong with it, these are more like little wishes. If I'm paying for a year, I wouldn't mind getting an extra month as a gift. That said, everything works well and there aren't any actual cons, it fits my needs perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Accounting, 1-10 employees
More than a year
“I liked using”
Pros
Starting the timer is super simple, you can kick it off right away, link it to a specific client or project and then stop it as soon as the work session is finished.
Cons
Subscription pricing model is a letdown, mainly because new features tend to sit behind higher tiers which quickly adds up financially.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Amara Ike
Human Resources, 101-500 employees
Less than a year
“An efficient tool”
Pros
FreshBooks has been a solid, efficient invoicing tool and the whole setup feels pretty user-friendly.
Cons
The interface is friendly and well laid out so there aren't any real cons that stand out, there's always some room for improvement, of course.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anthony Rovi
Computer Software, 1-10 employees
Less than a year
“no extra software needed”
Pros
Using the app means I didn't have to download any additional software at all which is pretty convenient.
Cons
It would be awesome if, near the end of the year, it could automatically generate tax forms for my personal workers.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Gideon Adama
Financial Services, 500+ employees
More than a year
“Excellent results”
Pros
Two things stand out for me, it processes information quickly and it generates ledgers and invoices with a lot of accuracy.
Cons
Overall, it feels pretty much ideal, it's been working smoothly for my needs and I don't really see myself switching to another tool anytime soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Souaibou Ba
Information Technology and Services, 500+ employees
More than a year
“practical accounting tool for all!”
Pros
Really handy for managing invoices and keeping up with the follow-up of all related activities. There's also the option to link it with PayPal which makes payment handling more convenient.
Cons
Nothing negative to report, everything feels spot on and I genuinely enjoy using it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Manish
Information Technology and Services, 11-50 employees
More than a year
“Effortless Accounting with FreshBooks”
Pros
FreshBooks is praised for simplifying accounting tasks with a userfriendly interface making invoicing time tracking and expense management convenient for small businesses. Integration with apps like PayPal and Square is highlighted for added efficiency.
Cons
Improvement is suggested for the mobile app and reporting options in FreshBooks.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Shivam
Information Technology and Services, 11-50 employees
Less than a year
“Best Account Software FreshBooks”
Pros
FreshBooks stands out as a leading accounting software for accountants and business owners. I appreciate its various features offering capabilities like accounting bookkeeping invoicing mileage tracking and more.
Cons
I genuinely appreciate FreshBooks accounting software there is nothing I find displeasing about it.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Assimi
Telecommunications, 500+ employees
More than a year
“Easy to use”
Pros
FreshBooks is reliable software with a userfriendly interface making it easy to send invoices to customers. It's particularly advantageous for small businesses requiring no additional installation on our computer.
Cons
FreshBooks is a solid software but it lacks GPS functionality and the proposed services are not very costeffective.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Dennis
Consumer Goods, 1-10 employees
Less than 6 months
“Try Freshbooks Accounting Software Today”
Pros
FreshBooks boasts a versatile interface that feels exceptionally easy to use. It provides an incredible layout suitable for various accounting needs. Integrated with different applications FreshBooks proves to be an excellent tool for SMEs in accounting practice. Additionally it enables quick invoice creation tracking and monitoring.
Cons
The software imposes limits on the number of users and clients for billing. Additionally the accountant cannot obtain a full audit report regardless of the chosen package.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Laura
Hospital & Health Care, 500+ employees
More than a year
“FreshBooks An easytouse accounting solution with some limitations”
Pros
As a current user of FreshBooks I can attest to its efficacy in monitoring spending and issuing invoices. The option to connect with services like PayPal and Stripe has been a significant time saver and the interface is highly intuitive.
Cons
However FreshBooks lacks some of the more advanced capabilities required to run my firm. While suitable for simple bookkeeping needs it may not be the best choice for larger businesses with more intricate requirements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Binoj
Banking, 11-50 employees
More than a year
“Freshbook review”
Pros
All the features in FreshBooks are very useful and easy to use especially billing and invoicing. I strongly recommend FreshBooks giving it an overall 55 rating compared to similar products.
Cons
I appreciate all the features in this software so I don't have any complaints.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Ahmed Ebrahim
Hospital & Health Care, 11-50 employees
More than a year
“A good financial app to use”
Pros
I appreciate the time tracking and invoicing features in FreshBooks allowing me to easily track all my data and generate reports. The customer service is excellent.
Cons
The pricing is a bit high especially when dealing with many customers and manual updates for every item are not ideal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Shatonia
Hospital & Health Care, 1-10 employees
Less than 6 months
“Freshest Books”
Pros
I like the ability to have all my billing in one place.
Cons
I haven't encountered any issues with this product.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Rayan
Graphic Design, 1-10 employees
Less than a year
“FreshBooks customer review”
Pros
This app enables easy expense tracking and provides simple ways to create reports.
Cons
The limit on usersclients may seem expensive for those just starting with FreshBooks and may not seem justified by the price.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7