Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Financial Services, 1-10 employees

More than a year

5.0
January 2023

Great invoicing and expense tracking

Pros

Works really well for solo business owners and independent consultants who need to stay on top of income and expenses.

Cons

It's missing a few important features I wanted, like direct syncing with my CRM, taking payments directly through invoices and making it simple to share everything with my accountant. Because of those gaps, I ended up switching to a different provider.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AA

Akram Amroune

Hospital & Health Care, 51-100 employees

More than a year

5.0
January 2023

generates clear reports

Pros

The financial tracker is genuinely helpful, it gives you clear, direct reports about where your money stands. That "money status" view makes it much easier to stay on top of things without second-guessing the numbers.

Cons

No real complaints here, it feels like an excellent tool for small businesses and even beginners can use it without much hassle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

MU

Modesta Udefi

Education Management, 1-10 employees

Less than 6 months

5.0
January 2023

accurate invoicing and reporting

Pros

Stands out as one of the top accounting tools I've used, mainly for getting invoices out correctly, keeping expenses organized and producing solid reports. The interface is also incredibly simple which makes day-to-day tasks feel effortless.

Cons

It fits my business perfectly so there's really nothing I'd complain about with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SR

Sasha Robinson

Writing and Editing, 1-10 employees

Less than a year

5.0
January 2023

so easy to use!

Pros

Using it has been really simple. There are tons of different things you can do with it and getting it set up and started didn't take much effort at all. The layout feels uncluttered so it's simple to find what you need without digging through a busy interface.

Cons

I haven't tried all of the features yet because I'm still figuring out how some of them work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MI

Muhammad Iqbal

Computer Software, 1-10 employees

Less than a year

5.0
January 2023

5-stars from me

Pros

Super simple to use and it saves a lot of time. It also feels really cost-effective, plus the content is shareable and simple to download.

Cons

Pricing sits in the mid-tier range, I'd love to see it lowered a bit or have some kind of promotion to make it more appealing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

VS

Vardan Savtalyan

Hospitality, 1-10 employees

Less than 6 months

5.0
January 2023

simple interface

Pros

Overall, the biggest win for me is how simple the app feels. The interface is clean and accessible and you can get the hang of it in about half an hour.

Cons

There's really nothing wrong with it, these are more like little wishes. If I'm paying for a year, I wouldn't mind getting an extra month as a gift. That said, everything works well and there aren't any actual cons, it fits my needs perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Accounting, 1-10 employees

More than a year

4.0
January 2023

I liked using

Pros

Starting the timer is super simple, you can kick it off right away, link it to a specific client or project and then stop it as soon as the work session is finished.

Cons

Subscription pricing model is a letdown, mainly because new features tend to sit behind higher tiers which quickly adds up financially.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

AI

Amara Ike

Human Resources, 101-500 employees

Less than a year

5.0
January 2023

An efficient tool

Pros

FreshBooks has been a solid, efficient invoicing tool and the whole setup feels pretty user-friendly.

Cons

The interface is friendly and well laid out so there aren't any real cons that stand out, there's always some room for improvement, of course.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AR

Anthony Rovi

Computer Software, 1-10 employees

Less than a year

4.0
January 2023

no extra software needed

Pros

Using the app means I didn't have to download any additional software at all which is pretty convenient.

Cons

It would be awesome if, near the end of the year, it could automatically generate tax forms for my personal workers.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

GA

Gideon Adama

Financial Services, 500+ employees

More than a year

5.0
January 2023

Excellent results

Pros

Two things stand out for me, it processes information quickly and it generates ledgers and invoices with a lot of accuracy.

Cons

Overall, it feels pretty much ideal, it's been working smoothly for my needs and I don't really see myself switching to another tool anytime soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SB

Souaibou Ba

Information Technology and Services, 500+ employees

More than a year

4.0
January 2023

practical accounting tool for all!

Pros

Really handy for managing invoices and keeping up with the follow-up of all related activities. There's also the option to link it with PayPal which makes payment handling more convenient.

Cons

Nothing negative to report, everything feels spot on and I genuinely enjoy using it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

M

Manish

Information Technology and Services, 11-50 employees

More than a year

5.0
January 2023

Effortless Accounting with FreshBooks

Pros

FreshBooks is praised for simplifying accounting tasks with a userfriendly interface making invoicing time tracking and expense management convenient for small businesses. Integration with apps like PayPal and Square is highlighted for added efficiency.

Cons

Improvement is suggested for the mobile app and reporting options in FreshBooks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

S

Shivam

Information Technology and Services, 11-50 employees

Less than a year

4.0
January 2023

Best Account Software FreshBooks

Pros

FreshBooks stands out as a leading accounting software for accountants and business owners. I appreciate its various features offering capabilities like accounting bookkeeping invoicing mileage tracking and more.

Cons

I genuinely appreciate FreshBooks accounting software there is nothing I find displeasing about it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A

Assimi

Telecommunications, 500+ employees

More than a year

5.0
January 2023

Easy to use

Pros

FreshBooks is reliable software with a userfriendly interface making it easy to send invoices to customers. It's particularly advantageous for small businesses requiring no additional installation on our computer.

Cons

FreshBooks is a solid software but it lacks GPS functionality and the proposed services are not very costeffective.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

D

Dennis

Consumer Goods, 1-10 employees

Less than 6 months

5.0
January 2023

Try Freshbooks Accounting Software Today

Pros

FreshBooks boasts a versatile interface that feels exceptionally easy to use. It provides an incredible layout suitable for various accounting needs. Integrated with different applications FreshBooks proves to be an excellent tool for SMEs in accounting practice. Additionally it enables quick invoice creation tracking and monitoring.

Cons

The software imposes limits on the number of users and clients for billing. Additionally the accountant cannot obtain a full audit report regardless of the chosen package.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

L

Laura

Hospital & Health Care, 500+ employees

More than a year

5.0
January 2023

FreshBooks An easytouse accounting solution with some limitations

Pros

As a current user of FreshBooks I can attest to its efficacy in monitoring spending and issuing invoices. The option to connect with services like PayPal and Stripe has been a significant time saver and the interface is highly intuitive.

Cons

However FreshBooks lacks some of the more advanced capabilities required to run my firm. While suitable for simple bookkeeping needs it may not be the best choice for larger businesses with more intricate requirements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

B

Binoj

Banking, 11-50 employees

More than a year

4.0
January 2023

Freshbook review

Pros

All the features in FreshBooks are very useful and easy to use especially billing and invoicing. I strongly recommend FreshBooks giving it an overall 55 rating compared to similar products.

Cons

I appreciate all the features in this software so I don't have any complaints.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

AE

Ahmed Ebrahim

Hospital & Health Care, 11-50 employees

More than a year

5.0
January 2023

A good financial app to use

Pros

I appreciate the time tracking and invoicing features in FreshBooks allowing me to easily track all my data and generate reports. The customer service is excellent.

Cons

The pricing is a bit high especially when dealing with many customers and manual updates for every item are not ideal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S

Shatonia

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
January 2023

Freshest Books

Pros

I like the ability to have all my billing in one place.

Cons

I haven't encountered any issues with this product.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

R

Rayan

Graphic Design, 1-10 employees

Less than a year

4.0
January 2023

FreshBooks customer review

Pros

This app enables easy expense tracking and provides simple ways to create reports.

Cons

The limit on usersclients may seem expensive for those just starting with FreshBooks and may not seem justified by the price.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7