Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Y

Youssef

Retail, 11-50 employees

Less than a year

5.0
January 2023

A Convenient Solution for Small Business Owners But Watch Out for Hidden Fees

Pros

With a userfriendly interface and easy navigation FreshBooks is great for small businesses and freelancers.

Cons

There are hidden fees for certain features and customization options are limited. It may not be ideal for larger companies.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

M

Mohammad

Consumer Electronics, 1-10 employees

More than a year

5.0
January 2023

Fresh book to Buy

Pros

I love the flexible options for client payment and automated late payment reminders.

Cons

It would be nice if it could also accept bank account payments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

B

Becky

Hospital & Health Care, 51-100 employees

More than a year

5.0
January 2023

Online payment processing personalization and ease of use

Pros

The userfriendliness of FreshBooks is its best feature making invoice generation and sending a breeze. Its ability to connect with other services adds to the convenience.

Cons

The removal of the Tickets feature is the only reason we haven't made FreshBooks our primary invoicing tool again. We used to start a ticket in FreshBooks handle it and then turn it into an invoice.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

R

Rahul

Chemicals, 51-100 employees

Less than 6 months

5.0
January 2023

I give 5 stars very good software

Pros

This software is used daily on my Android phone.

Cons

Very nice software used daily on my phone in our company.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

Subash

Computer & Network Security, 1-10 employees

5.0
January 2023

FreshBooks is an online accounting program created with small businesses and freelancers in mind.

Pros

Since I am a language model and cannot use FreshBooks I cannot provide a personal review. However FreshBooks is cloudbased accounting software designed for freelancers and small enterprises offering features like time tracking project management expense monitoring and invoicing.

Cons

Users praise its ease of use ability to organize accounts and speed up accounting procedures. It provides connectors with other popular business tools like PayPal and Stripe making it practical for companies using multiple platforms.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

S

sunday

Hospital & Health Care, 11-50 employees

Less than 6 months

3.0
January 2023

if you want to grow financially use quickbook

Pros

Collaboration tools are perfect and navigation to sites is easy.

Cons

The registration process is timeconsuming and unnecessary questions should be reduced.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
January 2023

Good choice for managing freelance activities

Pros

It is a preferred way to invoice clients with good brand recognition especially for USbased customers paying for freelance services regularly.

Cons

Sometimes there are too many clicks and typing required to fill out invoices.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Mohamed

Education Management, 500+ employees

4.0
January 2023

Unimaginably Easy Interface to manage Small Business

Pros

FreshBooks known for its userfriendly interface offers features for invoices payments client orders timetracking and financial assets. Tailored for small businesses and freelancers its Lite Plan provides unlimited features including invoices and reports unlike Xero. Great customer service numerous thirdparty integrations and stepbystep guides further enhance user experience.

Cons

The app frequently crashes and the price is somewhat high compared to what you get unlike Xero.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

TR

taufiqur rhaman

Business Supplies and Equipment, 1-10 employees

Less than a year

5.0
January 2023

A good platform for project management

Pros

An easytonavigate app great for small businesses.

Cons

It's a great app but it constantly freezes for me especially on Samsung A52s.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

R

Rakesh

Electrical/Electronic Manufacturing, 500+ employees

4.0
January 2023

Manage your money in finger tips

Pros

The accuracy and ease of use along with an interactive user interface are commendable.

Cons

Initial training on this software would be useful.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
January 2023

Online accountant

Pros

Perfect for small business owners or independent consultants needing to track income and expenses.

Cons

FreshBooks lacked key features like syncing directly with my CRM and direct payment of invoices leading me to switch to another provider.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

C

Calum

Marketing and Advertising, 11-50 employees

Less than a year

5.0
January 2023

Fantastic for small businesses

Pros

Creating invoices using templates and sending them out to customers is remarkably easy.

Cons

There could be more design options for invoice templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Meghan

Religious Institutions, 1-10 employees

Less than 6 months

4.0
January 2023

Works well for Small Businesses

Pros

Features like unlimited time tracking automatic receipt scanning and online payment options make FreshBooks a comprehensive tool for small businesses.

Cons

The cost is a concern even the lowesttier plan has severe limitations and accountants cannot access a full audit of expenses.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

M

Modesta

Education Management, 1-10 employees

Less than 6 months

5.0
January 2023

Bookkeeping and Accounting made easy

Pros

FreshBooks is one of the best accounting software for accurate invoicing expense tracking and reporting with exceptional ease of use.

Cons

It is perfect for my business so I don't have a problem with the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A

Azeezat

Business Supplies and Equipment, 11-50 employees

Less than a year

5.0
January 2023

A review for freshbooks

Pros

It can be used for accounting and invoicing saving time and giving a professional look to businesses.

Cons

Integration with existing business was a bit technical but there was adequate support.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

SZA

syed zaheer abbas

Insurance, 500+ employees

5.0
January 2023

review

Pros

I like it very much it's very userfriendly software.

Cons

Nothing but the best software I like it very much.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

J

junsup

Aviation & Aerospace, 51-100 employees

Less than a year

3.0
January 2023

FreshBooks review

Pros

The good invoice functionality in FreshBooks was very useful for my small company. Ease of use simplicity and reliability are appreciated especially in accessing and uploading information.

Cons

It's disappointing that customers can't pay through the invoice and the system is down a lot resulting in lost information.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

L

Luvuyo

Staffing and Recruiting, 51-100 employees

More than a year

4.0
January 2023

Freshbooks is mobile app that helps you create invoices and manage payments anywhere.

Pros

I can send unlimited invoices and easily create them. Live chat support adds to the assistance available. It makes it easier for the accountant to understand the situation.

Cons

The feature to customize invoices needs improvement. Pricing is based on the clients you have and it's easy to use with other apps.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Akram

Hospital & Health Care, 51-100 employees

More than a year

5.0
January 2023

fresh books invoicing and throwing money

Pros

I liked the financial tracker and the direct reports about my financial status.

Cons

Nothing it's a good and amazing software especially for small businesses and any beginner can use it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

S

Sasha

Writing and Editing, 1-10 employees

Less than a year

5.0
January 2023

A great product to have on hand.

Pros

I like the ease of use and there are many different things to use it for. Setup and starting are easy and simple with an uncluttered layout.

Cons

I don't use everything in this software due to not knowing how to.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9