Media Production, 1-10 employees
More than a year
“A Great Starter Software for Small Businesses”
Pros
Responsive and supportive team, user-friendly dashboard, and quick software loading.
Cons
Positive overall sentiment about the software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Libraries, 11-50 employees
Less than a year
“FreshBooks all the way to the win. Get finances sorted.”
Pros
Very easy setup and user-friendly operations.
Cons
Price increases with customer numbers, suitable for smaller businesses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Internet, 1-10 employees
“Provides tools to track working time used on different projects”
Pros
Smooth financial management covering cash flow, reporting, invoicing, and billing.
Cons
Appreciation for security and financial tracking accuracy.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Entertainment, 1-10 employees
Less than a year
“A game changer for my business.”
Pros
Simplifies accounting and financial management, offering an intuitive and user-friendly experience.
Cons
Great for accounting and invoicing with intuitive features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Animation, 1-10 employees
“Excellent”
Pros
Comprehensive features for financial reporting.
Cons
Limitation in basic features during the free trial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Pharmaceuticals, 51-100 employees
Less than a year
“Easy to use”
Pros
Excellent for small business accounting and billing needs, better pricing compared to other options.
Cons
Comparison to QuickBooks in terms of features and client handling.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Internet, 1-10 employees
More than a year
“Seamless Accounting System”
Pros
Provides insights into finances aiding in investment, savings, and expenditure decisions.
Cons
Unified platform appreciation for financial management.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Events Services, 1-10 employees
“Invoice software”
Pros
Freshbook efficiently tracks sent invoices and automates reminders for overdue payments.
Cons
Freshbook is highly accessible reliable and fast in invoicing and billing with no issues encountered during use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Telecommunications, 101-500 employees
“Tracking payments”
Pros
Freshbook excels at generating invoices and tracking payments.
Cons
It provides realtime financial reports and accepts a wide range of payment methods.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Information Technology and Services, 11-50 employees
“Fresh books is simple and robust”
Pros
The product is incredibly easy to navigate and use with depth for those experienced in its use.
Cons
Occasionally it may experience loading issues especially at the beginning of the month.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Management Consulting, 500+ employees
“A tool that keeps my job sparkling perfect and charming.”
Pros
FreshBooks has been a lifesaver tool for resolving accounting problems and is highly valued for its excellent results.
Cons
FreshBooks arrived when needed most and delivered exceptionally well with no drawbacks.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Arts and Crafts, 1-10 employees
“Very good”
Pros
Easy to use good customer service and straightforward checkouts.
Cons
Prices are relatively high and lower prices would be appreciated.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Legal Services, 1-10 employees
“Discernment Application.”
Pros
Installation was expedient and provided dashboard access for easy navigation and data entry functions.
Cons
Deployment had some technical issues and consumed time during recovery stages.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
“Fresh books Review”
Pros
Highquality service with excellent support that meets all the reviewers needs.
Cons
Considered pricey but worth the polished service and intuitive features.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Not Specified, 51-100 employees
“FreshBooks Makes Billing Invoicing and Tax Time a Joy”
Pros
FreshBooks offers numerous builtin features and customizable invoices adding significant value.
Cons
Has a slight learning curve but becomes efficient with time and customer support.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
E-Learning, 1-10 employees
“The Best Ebook App Well Categorized”
Pros
Simplified payment list creation and data processing.
Cons
Challenges with implementing processed data and results.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Hospital & Health Care, 1-10 employees
“Medical bills”
Pros
Quick processing of medical invoices.
Cons
No challenges encountered since using FreshBooks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
“My simple solution to manage billing and effective collections.”
Pros
The platforms functionality of sending invoices and making direct payments speeds up processes and enhances financial control.
Cons
Basic version limitations but overall satisfaction.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Insurance, 500+ employees
“Accounting at its best”
Pros
FreshBooks ability to create track invoices and manage accounts from a single platform is highly appreciated.
Cons
No dislikes it simplifies accounting tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Information Technology and Services, 500+ employees
“Simplified Our Financial Management”
Pros
FreshBooks simplifies financial management and business operations with its userfriendly interface and powerful features.
Cons
No disadvantages its a perfect tool.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8