Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M
Mugisa

Hospital & Health Care, 1-10 employees

5.0

Medical bills

Pros

Quick processing of invoices for medical billing.

Cons

No challenges encountered since using FreshBooks.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 101-500 employees

4.0

Review for FreshBooks

Pros

FreshBooks offers mobile apps for both iOS and Android devices making it userfriendly.

Cons

Lacks inventory management and payroll capabilities.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

N
Nicolas

Facilities Services, 101-500 employees

5.0

Simplifying Financial Accounting

Pros

FreshBooks simplifies and streamlines daily tasks allowing for a focus on analysis and strategy.

Cons

Limitations in inventory management and advanced financial reporting.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

P
Princess

Airlines/Aviation, 51-100 employees

5.0

Accounting with digital work space

Pros

FreshBooks offers a spacious workspace for accounting simplifying revenue expenses and tax calculations.

Cons

No need to sign up with a Google account it logs in automatically.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

D
Debbie

Business Supplies and Equipment, 101-500 employees

5.0

Sending invoices

Pros

Invoices can be shared through email accounts.

Cons

Invoices can be converted to PDF and started on the mobile device.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

LM
luz mary

Marketing and Advertising, 1-10 employees

5.0

The perfect solution to simplify my billing and get paid faster.

Pros

Prompt responses to queries and quick issue resolution.

Cons

Would like more flexibility in customizing invoices.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

V
Vishal

Information Technology and Services, 500+ employees

5.0

Game Changer for Small Businesses

Pros

FreshBooks offers powerful features for expense tracking time billing invoicing and reporting.

Cons

Its a perfect tool without any disadvantages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anita

Business Supplies and Equipment, 101-500 employees

5.0

Impartial Accounting

Pros

FreshBooks offers userfriendly features that make it simple to input tax charges on invoices.

Cons

FreshBooks is designed primarily for businesses and may lack advanced functionalities.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

E
Emily

Financial Services, 51-100 employees

4.0

FreshBooks for Realtime Online Accounting

Pros

FreshBooks was easy to implement and deploy allowing for professional report creation and timesaving through automated accounts payable and receivable processes.

Cons

FreshBooks may not be suitable for larger enterprise organizations.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

L
Leah

Online Media, 1-10 employees

5.0

Fast and Easy Banking Records

Pros

FreshBooks provides a great ledger for better financial understanding and responsibility.

Cons

A more userfriendly version would be beneficial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

K
Kalume

Computer & Network Security, 51-100 employees

5.0

Accessed on Mobile

Pros

FreshBooks can be accessed on different devices including smartphones and desktops making accounting and billing convenient.

Cons

While the mobile accessibility is helpful it may also lead to invoice processing on the go which some may find challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

P
Patrick

Music, 11-50 employees

5.0

Accounting Services

Pros

FreshBooks simplifies accounting tasks with its intelligent design.

Cons

The free version serves as an orientation but may lack advanced features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

I
Ibne

Computer Software, 1-10 employees

5.0

One of the Best Payment Processing

Pros

FreshBooks offers a wide range of payment processing options and is userfriendly.

Cons

Account limitations can be frustrating at times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

B
Bayisa

Food & Beverages, 500+ employees

5.0

Best Guide for Accounting

Pros

FreshBooks is easy to understand wellorganized and helpful for accountants and finance managers.

Cons

The only issue may be the price but overall its highly rated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A
Adam

Information Technology and Services, 500+ employees

4.0

FreshBooks - Awesome Tools Improvable Customer Service

Pros

FreshBooks excels in accounting and expense management offers comprehensive invoicing and tracking and provides a userfriendly interface.

Cons

Customer support has become less responsive which can be frustrating.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

K
Kristin

Financial Services, 51-100 employees

4.0

FreshBooks Review

Pros

FreshBooks automates complex accounting tasks offers financial reporting invoice customization and inventory control.

Cons

It may lack certain capabilities for global enterprise corporations without integration with external accounting apps.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

R
Ram

Information Technology and Services, 500+ employees

5.0

Best Accounting Program

Pros

FreshBooks is the best accounting program with many features.

Cons

No issues observed while using FreshBooks at the workplace.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Abdelati

Accounting, 500+ employees

5.0

Fantastic App for Accountants

Pros

FreshBooks makes accounting financial tasks easier.

Cons

Theres nothing negative to say about this fantastic app.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J
Joshua

Apparel & Fashion, 101-500 employees

5.0

FreshBooks

Pros

FreshBooks makes issue resolution for customers easy.

Cons

No changes needed its wellliked as is.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

I
Ilya

Retail, 1-10 employees

1.0

Extremely Disappointed with FreshBooks.com Limited Features and Nonexistent Support

Pros

No pros identified.

Cons

Limited functionality for retail and sales inadequate customer support nonexistent subscription cancellation and issues with billing.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

3