Photography, 1-10 employees
Less than a year
“FreshBooks as a Photographer (solo small business)”
Pros
FreshBooks' clean and user-friendly interface streamlines invoicing and expense tracking, essential for business operations.
Cons
Improvements could be made in entering client information to make it more intuitive and streamline the process. A dedicated Mac App would enhance the desktop experience.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
More than a year
“Freshbooks WAS amazing, but now not so much. Proceed with caution.”
Pros
While initially meeting requirements seamlessly, recent issues make FreshBooks less suitable for long-term accounting needs.
Cons
The core accounting functionality, such as bank connection, frequently disconnects and doesn't import expenses. Despite ongoing communication with customer service for five months, there's been no resolution.
Rating Distribution
Ease of use
10
Value for money
2
Customer Support
3
Functionality
4
Education Management, 1-10 employees
Less than 6 months
“My Experience og FreshBooks”
Pros
Its time tracking and payment options are standout features, ensuring timely billing and expense monitoring.
Cons
The reporting feature is the least reliable; although it generates reports based on transaction data, they're often inaccurate, necessitating regeneration.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Construction, 1-10 employees
Less than 6 months
“Too in the gane”
Pros
FreshBooks' user-friendliness is its most appealing aspect.
Cons
The cost is somewhat high given the limited options available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 500+ employees
Less than a year
“Freshbooks helped me save money!”
Pros
It's reassuring to have a product like FreshBooks for expense tracking and fund management.
Cons
User input can be time-consuming at times due to the level of detail required.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Oil & Energy, 101-500 employees
Less than 6 months
“extra ordinary accounting management system in town”
Pros
FreshBooks is renowned for its ease of use and robust customer support, making it a top choice for accounting management.
Cons
There are no negative aspects of the software; however, time tracking during invoice entry can be time-consuming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Hospitality, 1-10 employees
Less than a year
“Easy Setup, Easy Invoicing, Simple to Use”
Pros
The mobile app acts as an instant accountant, offering essential features like debtor age analysis and invoice resending.
Cons
Improvement is needed in navigating account history; starting from the beginning each time is inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 500+ employees
Less than 6 months
“An accounting solution for small businesses”
Pros
FreshBooks serves as a comprehensive solution for small businesses and freelancers, offering essential features like reporting, accounting, invoicing, and time tracking.
Cons
The product should expand its reach to multiple countries and support more currencies.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Not Specified, 11-50 employees
“Good option for independent freelancers”
Pros
FreshBooks proved to be a comprehensive solution for our accounting and invoicing needs during testing.
Cons
It lacks enterprise features like compliant accounting and human resources, focusing more on independent professionals.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Arts and Crafts, 1-10 employees
Less than 6 months
“I like it”
Pros
The free trial, along with its user-friendly interface, makes FreshBooks an attractive option.
Cons
Features for billable time tracking and financial reporting are essential.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Civic & Social Organization, 101-500 employees
Less than a year
“Try it if you are looking for a simple solution to organize your business.”
Pros
The ability to streamline business accounting within a single system is FreshBooks' greatest advantage.
Cons
There's nothing to improve; I highly recommend this company to all my friends.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Writing and Editing, 1-10 employees
“Freshbook made my life easier!”
Pros
Having a small business led me to try Freshbooks, and I must say, it's impressive! Before, I manually handled expenses and invoices, but this software has significantly eased my workload. It's incredibly user-friendly and has simplified my life.
Cons
No negative experiences here! Using the software is genuinely enjoyable!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Not Specified, 51-100 employees
Less than a year
“Nice Experience and nice Accounting Software”
Pros
FreshBooks boasts a well-designed and intuitive accounting interface for generating and managing reports.
Cons
Lowering the price would attract more users.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Great Resource for my business”
Pros
The user-friendliness of this software is what I love the most. Additionally, the customer support exceeds that of other software options.
Cons
Honestly, there's nothing to complain about regarding the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not Specified, 1-10 employees
Less than 6 months
“Love it”
Pros
FreshBooks consolidates all my tracking, invoicing, and tax needs into one platform, saving me invaluable time.
Cons
Absolutely no downsides to mention. FreshBooks has exceeded my expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Marketing and Advertising, 500+ employees
Less than 6 months
“Great Accounting Tool for Smaller Scale”
Pros
FreshBooks impressed me with its simplicity during setup and integration. The customer support team was incredibly helpful, guiding us through the process. The free trial allowed us to explore its features without any commitments.
Cons
The software's capacity limitations were frustrating as my company expanded, making payroll processing inefficient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Not Specified, 1-10 employees
More than a year
“Worst Experience that does not end”
Pros
Though initially satisfactory, my experience with FreshBooks over the past two years has been disappointing.
Cons
Bank transfers took a lengthy two weeks to process.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
2
Functionality
2
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“FreshBooks is a lifesaver!”
Pros
Signing up and utilizing the invoicing feature took mere minutes, demonstrating the software's efficiency.
Cons
Everything about this software is satisfactory thus far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than 6 months
“Financial Resources with High Accuracy and Confidentiality”
Pros
The ease of generating reports and accessing my current status whenever necessary is commendable.
Cons
It would be beneficial if payments were categorized, with potential discounts based on the number of employees.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Building Materials, 1-10 employees
“Small business”
Pros
It's a great product for daily use, and it's a must-have for accountants.
Cons
A good tool for accountants and businesses.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8