Information Technology and Services, 500+ employees
More than a year
“FreshBooks made my day at work so much easier”
Pros
I appreciate the user-friendly interface and appearance of FreshBooks, along with its essential features for money monitoring, invoicing, and proposal sending. It's an incredible software that provides prompt alerts and excels in financial reporting, bank reconciliation, and project accounting.
Cons
Adding features like email automation and scheduling, similar to Dubsado and Honeybook, would be helpful. Timely updates, preferably within an hour, would also be appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
Less than a year
“Practical for invoicing”
Pros
FreshBooks' intuitive nature allows for easy utilization of various templates based on individual needs.
Cons
The pricing could be adjusted to cater to users who only require basic features like invoice creation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
4
Public Safety, 1-10 employees
Less than a year
“Could use some improvements but great for small businesses”
Pros
This software simplifies invoicing and accounting tasks, making it highly recommended for small business owners.
Cons
There's room for improvement in certain areas.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Legal Services, 1-10 employees
Less than a year
“lawyer's FreshBooks review”
Pros
Features such as time tracking, proposals, invoices, and reports are invaluable.
Cons
The balance sheet accuracy could be enhanced, and support specialists should be more knowledgeable. They're disciplined and dedicated, but further training may be necessary.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Education Management, 11-50 employees
Less than a year
“My review”
Pros
FreshBooks is a highly productive and powerful accounting software that ensures timely completion of tasks.
Cons
It tends to glitch occasionally, which can be troublesome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Facilities Services, 1-10 employees
“Freshbooks”
Pros
It enhances the efficiency of my business operations and ensures accountability for paperwork.
Cons
The price is a bit steep, but it's expected when you own a business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
E-Learning, 1-10 employees
Less than a year
“Freshbooks is my favorite business app”
Pros
The availability of a free trial and its affordability compared to other programs are appealing features. Plus, the regular updates with new tools are appreciated.
Cons
It may not be suitable for larger or more complex businesses that require inventory tracking and vendor management.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Construction, 1-10 employees
Less than a year
“No more sass jumping!!!!!”
Pros
The easy setup and user-friendly interface are particularly beneficial for small business owners like me, especially those with ADHD.
Cons
Initial sign-up was marred by difficulty receiving verification emails, but otherwise, it functions like any typical software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
7
Information Technology and Services, 1-10 employees
Less than 6 months
“Excellent Experience”
Pros
I switched to FreshBooks primarily for its well-designed app and project profitability reports, which greatly assist in tracking projects and expenses.
Cons
The cost, at $50/month, is somewhat high but still lower than QuickBooks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“FreshBooks makes it easy to keep track of monthly payroll and billing for your employees”
Pros
FreshBooks stands out for its quick alerts, excellent financial reporting, project accounting capabilities, and streamlined workflow management. Its user interface is fantastic and facilitates team collaboration.
Cons
Enhancements could be made to improve user-friendliness and simplicity, as navigating through the numerous features can be overwhelming. While FreshBooks covers a wide range of accounting aspects, continual development is necessary.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
“Freshbooks is a great software for new businesses”
Pros
FreshBooks is incredibly user-friendly.
Cons
I'm satisfied with every aspect of the software. It's incredibly user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Accounting, 1-10 employees
Less than 6 months
“From an Accountant's Perspective”
Pros
The integration with clients' books and the ability to add team members, along with the layout, are standout features.
Cons
Compared to QuickBooks, FreshBooks has a few limitations, particularly for businesses with extensive inventory.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Market Research, 500+ employees
More than a year
“Fresh books software gives peace”
Pros
FreshBooks is extremely user-friendly, making the entire process seamless.
Cons
Adding more invoice templates would be beneficial.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Real Estate, 1-10 employees
Less than 6 months
“Freshbooks review”
Pros
An incredible app for invoicing and expense tracking, FreshBooks is remarkably user-friendly.
Cons
It would be great if invoices could be generated directly from tracked time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“Accounting”
Pros
FreshBooks' Application Programming Interface brings everything under one roof and is exceptionally easy to use.
Cons
Timely updates, preferably within an hour, should be a priority for the developers.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Education Management, 1-10 employees
Less than a year
“Fresh book turns the best in small services industry.”
Pros
I find Freshbook incredibly helpful for managing my small business finances. It streamlines tasks like expense tracking and invoicing, which used to take up a lot of my time. The user-friendly interface is a huge plus.
Cons
Invoicing clients based on time entries has been challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
Less than 6 months
“Good system an use to navigate”
Pros
Freshbook's invoicing feature is particularly impressive. It makes creating and sending invoices a breeze, and I appreciate the ability to customize them to reflect my brand. Plus, the option to schedule recurring invoices saves me a lot of time.
Cons
Displeased with some features of the online billing system; some got mixed up.
Rating Distribution
Ease of use
8
Value for money
3
Customer Support
8
Functionality
7
Information Technology and Services, 11-50 employees
Less than 6 months
“Gambian”
Pros
I've been using Freshbook for a while now, and I'm consistently impressed with its reliability. I've never encountered any major issues, and it always performs smoothly. It's a tool I can rely on for my business needs.
Cons
For my needs, the product is satisfactory.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Logistics and Supply Chain, 51-100 employees
Less than a year
“It's super incredible with financial reporting.”
Pros
Freshbook's customer support team deserves a special mention. They're always quick to respond and genuinely helpful whenever I have questions or encounter any issues. It's reassuring to know that support is just a message away.
Cons
Provides effective instant notifications.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graphic Design, 1-10 employees
More than a year
“Makes my life easier!!”
Pros
One aspect of Freshbook that I really appreciate is its integration with other tools and platforms. Being able to connect Freshbook with my bank accounts, payment gateways, and project management software makes my workflow much more efficient.
Cons
Perhaps it could be more user-friendly and intuitive; sometimes, the abundance of features can be overwhelming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10