Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

R
Rahul

Staffing and Recruiting, 51-100 employees

Less than a year

4.0

Freshbooks make your accounting and payroll management more simple and smooth.

Pros

The mobile app for Freshbook is a game-changer for me. It allows me to manage my business finances on the go, which is essential for someone with a busy schedule like mine. Plus, the app's interface is intuitive and easy to navigate.

Cons

FreshBooks offers great options for accounting management, with room for improvement and updates. Overall, no significant dislikes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Derek

Publishing, 1-10 employees

More than a year

4.0

Great for New Businesses and Freelancers

Pros

I've found Freshbook's reporting capabilities to be quite robust. The various reports available provide valuable insights into my business finances, helping me make informed decisions. Plus, the customization options allow me to tailor reports to my specific needs.

Cons

Minor issue: After creating an invoice, navigating back to download the PDF version requires several clicks. Streamlining this process would be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

N
Naglaa

Hospital & Health Care, 1-10 employees

5.0

Great product and easy to use!

Pros

Freshbook's time tracking feature is invaluable for me. It allows me to accurately track the time spent on each project, which is essential for billing clients accurately. Plus, the ability to generate reports based on time entries is incredibly useful.

Cons

Loading takes considerable time; very slow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 101-500 employees

Less than a year

5.0

Positive Review about freshbooks

Pros

I appreciate the simplicity of Freshbook's interface. It's clean, intuitive, and easy to navigate, which makes managing my business finances much less daunting. Plus, the dashboard provides a clear overview of my financial situation at a glance.

Cons

Continuous development and more interactive features are needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nelly

Automotive, 51-100 employees

4.0

Fresh book fresh easy use

Pros

The ability to accept online payments through Freshbook has been a game-changer for my business. It makes it easy for clients to pay invoices promptly, which improves cash flow. Plus, the integration with various payment gateways gives clients flexibility in how they pay.

Cons

Initially, confusion arose between the FreshBooks and Freshworks apps.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

S
Sohaib

Retail, 500+ employees

Less than 6 months

5.0

Easy to use software

Pros

Freshbook's expense tracking feature is incredibly useful for me. It allows me to keep track of all my business expenses in one place, which makes tax time much less stressful. Plus, the ability to categorize expenses makes it easy to stay organized.

Cons

In my experience, I didn't encounter any issues with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

Billing clients made easy

Pros

Freshbook's project management capabilities have been a game-changer for my business. It allows me to keep all my projects organized and on track, which improves efficiency and client satisfaction. Plus, the ability to collaborate with team members on projects is incredibly useful.

Cons

Integration with production tools for automated billing could be improved, as manual processes are still prevalent.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

B
Blakely

Marketing and Advertising, 1-10 employees

More than a year

4.0

Good for time tracking and invoicing

Pros

I've been using Freshbook for invoicing and accounting for several years now, and it's been a fantastic tool for my business. The ease of use, reliability, and excellent customer support make it stand out from other similar tools on the market.

Cons

The process for adding tasks and changing hourly rates isn't immediately clear, leading to confusion and the need for double-checking.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 101-500 employees

Less than 6 months

4.0

Freshbooks: Accounting made easy

Pros

Freshbook's invoicing feature is top-notch. It allows me to create and send professional-looking invoices in minutes, which impresses clients and helps me get paid faster. Plus, the ability to track invoice status and send reminders is incredibly useful.

Cons

There's a lack of diverse templates available.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

N
Nurys

Apparel & Fashion, 1-10 employees

5.0

Fresh books innovative technology

Pros

I've been using Freshbook for a while now, and I'm consistently impressed with its performance. It's incredibly reliable, user-friendly, and packed with useful features that streamline my business finances. Plus, the customer support team is always responsive and helpful whenever I have questions or issues.

Cons

Once familiar with the navigation, it's very easy to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

C
Cynthia

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0

Try it for FREE

Pros

Freshbook's reporting capabilities are excellent. The various reports available provide valuable insights into my business finances, helping me make informed decisions. Plus, the ability to customize reports to my specific needs is incredibly useful.

Cons

I haven't discovered any drawbacks; it's comparable to QuickBooks at a great price.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

E
Eugene

Arts and Crafts, 1-10 employees

More than a year

5.0

Freshbooks

Pros

Freshbook's invoicing feature is a game-changer for my business. It allows me to create and send professional-looking invoices in minutes, which impresses clients and helps me get paid faster. Plus, the ability to track invoice status and send reminders is incredibly useful.

Cons

In my opinion, it's slightly more expensive than it should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Amanda

Construction, 11-50 employees

5.0

FreshBooks is a valuable tool for any company

Pros

Freshbook's time tracking feature is incredibly useful for me. It allows me to accurately track the time spent on each project, which is essential for billing clients accurately. Plus, the ability to generate reports based on time entries is incredibly useful.

Cons

I can't identify any dislikes about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S
Shankar

Information Technology and Services, 11-50 employees

5.0

Best Accounting tool in the market

Pros

Freshbook's expense tracking feature is invaluable for me. It allows me to keep track of all my business expenses in one place, which makes tax time much less stressful. Plus, the ability to categorize expenses makes it easy to stay organized.

Cons

While there aren't many cons with FreshBooks, integration and a dark theme could enhance usability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Pitso

Accounting, 1-10 employees

More than a year

5.0

Best billing and invoicing software

Pros

I've been using Freshbook for invoicing and accounting for several years now, and it's been a fantastic tool for my business. The ease of use, reliability, and excellent customer support make it stand out from other similar tools on the market.

Cons

A stable network connection is necessary for optimal performance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Virgil

Education Management, 11-50 employees

Less than a year

5.0

Good product

Pros

Freshbook's invoicing feature is top-notch. It allows me to create and send professional-looking invoices in minutes, which impresses clients and helps me get paid faster. Plus, the ability to track invoice status and send reminders is incredibly useful.

Cons

Certain aspects are slightly more challenging to use than expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

Easy for Consumer Payments

Pros

Freshbook's reporting capabilities are excellent. The various reports available provide valuable insights into my business finances, helping me make informed decisions. Plus, the ability to customize reports to my specific needs is incredibly useful.

Cons

Although user-friendly, there's still a learning curve, typical of new payment software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

O
Otelia

Individual & Family Services, 1-10 employees

Less than 6 months

5.0

How I feel

Pros

Freshbook's invoicing feature is a game-changer for my business. It allows me to create and send professional-looking invoices in minutes, which impresses clients and helps me get paid faster. Plus, the ability to track invoice status and send reminders is incredibly useful.

Cons

Currently, there are no issues; navigating the product is straightforward when needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

H
Hussein

Computer Software, 1-10 employees

Less than 6 months

4.0

Good app

Pros

Freshbook's time tracking feature is incredibly useful for me. It allows me to accurately track the time spent on each project, which is essential for billing clients accurately. Plus, the ability to generate reports based on time entries is incredibly useful.

Cons

Doesn't offer the option to view time on a monthly basis.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S
Salma

Financial Services, 500+ employees

More than a year

5.0

My outstanding and remarkable journey with Freshbooks.

Pros

Freshbook's expense tracking feature is invaluable for me. It allows me to keep track of all my business expenses in one place, which makes tax time much less stressful. Plus, the ability to categorize expenses makes it easy to stay organized.

Cons

FreshBooks fulfills all my requirements; no negative remarks to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10