Construction, 11-50 employees
Less than 6 months
“Fresh books, simple and integrable.”
Pros
The software's simplicity is paramount for me. As an estimator, I rely on easy access to data, especially since accounting isn't my forte. Being able to cross-reference current and estimated hours helps me manage workers effectively.
Cons
I'm quite impressed with this software overall. While it may lack certain features useful for accountants, it suits my needs well.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Computer Software, 500+ employees
Less than 6 months
“A great tool for expense tracking for any company”
Pros
This tool effectively tracks company expenses, providing insights into spending patterns through visual graphs, which aids in better understanding expenditure distribution.
Cons
Due to its lesser-known status, there's a need for knowledge transfer to expand its user base.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Great accountant software for self employed”
Pros
Extremely user-friendly, particularly for first-time users, with a simple setup process.
Cons
I've encountered no issues whatsoever with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Information Technology and Services, 500+ employees
Less than a year
“I like the fact that it can be used with other apps as well”
Pros
With all documents efficiently organized, I can focus on reviewing the company's financial strategy and preparing for upcoming changes in rates during downtime between projects. Familiarity with the tool gives me confidence in maintaining consistency.
Cons
FreshBooks has consistently provided reliable assistance, benefiting both my personal and team endeavors without significant setbacks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“I use FreshBooks because it's support kicks ass...”
Pros
Exceptional support from the entire staff enhances the experience. Invoicing and client management functionalities work seamlessly, complemented by a visually appealing user interface.
Cons
There haven't been any notable updates or additions to the software in quite some time, perhaps around 1-2 years.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Real Estate, 51-100 employees
Less than a year
“Review About FreshBooks”
Pros
FreshBooks offers cross-platform compatibility, flexible pricing plans, full-fledged access during the free trial, and top-notch customer service, making it stand out among accounting solutions.
Cons
The software's drawbacks include a limited selection of invoicing templates and a lack of support for multiple currencies.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Non-Profit Organization Management, 1-10 employees
More than a year
“Very Much Needed Software”
Pros
Invoicing is made remarkably user-friendly, with the option to add multiple companies as needed and typing recognition for quick access.
Cons
While the price seems a bit steep for my usage, especially considering I don't require all of the software's features.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Marketing and Advertising, 1-10 employees
Less than 6 months
“Very safe choice for US-based freelance proposals and invoicing”
Pros
It fulfills my needs perfectly, particularly in creating professional proposals and invoices without the hassle of Word or Excel.
Cons
The pricing is reasonable if you have a steady income stream, but it can be a significant expense if you're not generating revenue. Additionally, it's not ideal for users outside of North America.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Banking, 500+ employees
Less than a year
“Better and amazing tool for online accounting and invoicing.”
Pros
FreshBooks is ideal for efficient accounting and bookkeeping tasks, especially for sending invoices effortlessly.
Cons
Freshbooks has yet to disappoint me as it fulfills all of my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graphic Design, 1-10 employees
Less than 6 months
“Professional Software for New Business Invoices”
Pros
FreshBooks boasts an intuitive interface for new and small businesses, offering features like invoicing, expense tracking, and reporting tools.
Cons
As a user of the free trial, I found no faults with the software. In fact, I believe it outperforms more expensive alternatives like QuickBooks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Food Production, 51-100 employees
Less than 6 months
“FreshBooks review”
Pros
Well-rated customer support is available via phone and email, ensuring assistance whenever needed.
Cons
Both time tracking and mileage tracking are included in all subscription plans.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Construction, 11-50 employees
Less than 6 months
“Freshbooks The best software for service providers”
Pros
FreshBooks impresses with its simplicity, affordability, efficient money tracking, and personalized support from real people.
Cons
Recent platform changes have resulted in slightly higher pricing and unforeseen charges, increasing the overall cost of my account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Outsourcing/Offshoring, 500+ employees
Less than a year
“Quick and trackable invoice solution.”
Pros
As a satisfied customer, FreshBooks has significantly aided my financial management and invoicing processes. Highly recommended.
Cons
The software imposes a currency limit, which I believe should be removed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Good product”
Pros
Setting up and using FreshBooks is a breeze, and clients find it equally easy to pay their invoices.
Cons
I'm generally dissatisfied with the pricing strategy employed by FreshBooks, particularly the disparity between rates for long-term users and newcomers.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Retail, 1-10 employees
Less than 6 months
“Does not compare to quickbooks”
Pros
Exceptional customer service is always available for assistance via phone or email.
Cons
Many features are exclusive to higher-tier plans and unavailable in the lite version.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
10
Functionality
7
Health, Wellness and Fitness, 1-10 employees
“Great option other than QB”
Pros
FreshBooks provides a cost-effective alternative to QuickBooks, offering similar functionality with user-friendly features, making it a preferred choice for small businesses.
Cons
While on the free trial, I encountered a glitch related to invoicing for hourly rates. The software's rigid invoice structure didn't accommodate variable rates for contractors, limiting my options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
“FreshBooks Is A Game Changer for Freelancers”
Pros
Seeking a reliable accounting software led me to FreshBooks, which effectively manages financial records with excellent customer support.
Cons
FreshBooks lacks the capability to provide quarterly tax estimates, which is a drawback for users requiring this functionality.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Computer Software, 1-10 employees
Less than a year
“Easy for Non-Financial People”
Pros
FreshBooks Online offers comprehensive features like A/R, bank reconciliation, payroll, and tax management, accessible across various platforms for seamless operation.
Cons
The absence of an offline version for Windows or Linux could be inconvenient for users in areas with limited internet access. Additionally, FreshBooks lacks a dedicated governmental accounting module like QuickBooks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 500+ employees
Less than a year
“FreshBooks is application for invoicing clients for one-time or recurring payments”
Pros
FreshBooks efficiently handles large volumes of data without system slowdowns, offering ease of use at a low cost.
Cons
The software's English-only interface restricts its usability for non-English-speaking clients.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Human Resources, 1-10 employees
Less than a year
“Great for multiple clients time tracking”
Pros
Switching between clients to track project hours is effortlessly managed with FreshBooks.
Cons
I haven't identified any deficiencies in the software.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7