Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Reha

Writing and Editing, 1-10 employees

More than a year

5.0
December 2022

Easiest book-keeping software I ever used.

Pros

Invoices can be customized and the interface is easy to navigate. Features streamline work ensuring efficiency. Stay updated with alerts. Ideal for remote work and organizing data and documents.

Cons

I've been using FreshBooks for a year now and I have no complaints whatsoever.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Srimukunthan

Education Management, 1-10 employees

More than a year

4.0
December 2022

Highly Recommended: Streamlining Your Accounting with FreshBooks

Pros

This software impressed me with its user-friendly interface and abundance of helpful features. It not only fits my budget but also offers a great user experience. The speed and responsiveness make it a joy to work with.

Cons

What didn't you like about this software?

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

I

Ina

Information Technology and Services, 1-10 employees

Less than a year

5.0
December 2022

Absolute godsend!

Pros

FreshBooks has been my go-to solution for managing my small business for years. It's incredibly user-friendly allowing me to easily track invoices expenses estimates and sales tax. The best part is that it's accessible on my phone giving me a quick overview of my business anytime I need it.

Cons

At this moment I am extremely happy with FreshBooks and have no cons to mention.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Shayla

Internet, 500+ employees

More than a year

4.0
December 2022

Freshbooks Track and manage expenses well

Pros

FreshBooks simplifies monitoring project costs through its Project and tracking function. Billing becomes a breeze with this feature. The user interface has a clean design enabling swift and effortless navigation. It allows customization of business expense categories to meet specific requirements. Sharing with accountants is a breeze making collaboration seamless.

Cons

The software falls short of expectations when it comes to ledger capabilities for major corporations. The previous version of FreshBooks was more reliable and the latest update has negatively impacted the program's reputation. The cost varies significantly based on the version you choose.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

K

Kurien

Marketing and Advertising, 11-50 employees

More than a year

5.0
December 2022

Easy to Use Entry Level Bookkeeping System

Pros

Intuitive interface and ease of use. Quick setup and invoice creation with tracking and aging account options.

Cons

The system and options cannot be customized which is a drawback.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

4

N

Nicolas

Accounting, 11-50 employees

Less than a year

4.0
December 2022

Good Accounting Software

Pros

It assists me with my company's accounting.

Cons

There is still a risk of data loss if we forget to save it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

F

Fabien

Design, 1-10 employees

More than a year

4.0
December 2022

I like FreshBooks

Pros

FreshBooks is efficient especially its Tracker feature that works like a stopwatch making task timing easy.

Cons

The mileage feature has occasional inaccuracies.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

FU

Fazal Ur

Banking, 1-10 employees

Less than a year

4.0
December 2022

freshbooks is good for my use and its easey understand

Pros

The software's features are easy to understand and help ease the mind.

Cons

Sometimes the software gets stuck without any identifiable reason for it to stop working.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

N

Nikhil

Accounting, 1-10 employees

5.0
December 2022

Feedback review

Pros

Simple and user-friendly software with clear illustrations.

Cons

The premium features are expensive compared to other options available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

V

Vivak

Entertainment, 1-10 employees

Less than a year

5.0
December 2022

A great all in one bundle for a business.

Pros

Having most features in one place is a major advantage.

Cons

FreshBooks has a steep learning curve and the layout doesn't make it any easier.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

10

O

ogundimu

Consumer Services, 1-10 employees

Less than a year

4.0
December 2022

great accounting software

Pros

The effectiveness and user-friendliness are highly appreciated.

Cons

It's not beginner-friendly especially for users with no prior experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

D

David

Computer Software, 1-10 employees

Less than a year

4.0
December 2022

The best cloud-based accounting and invoicing program created for small enterprises

Pros

Accessing the account from any device and sending professional-looking invoices directly to clients is convenient.

Cons

FreshBooks can be costly especially for businesses with a large client base. Additionally customer support is not always responsive or helpful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

I

Ivan

Computer Software, 11-50 employees

Less than 6 months

5.0
December 2022

Easy to integrate

Pros

FreshBooks is a financial management platform for online businesses with responsive customer support available via live chat.

Cons

It doesn't integrate with our software or the bank we use but we are actively searching for a better solution. Other than that the tool is easy to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Theo

Marketing and Advertising, 1-10 employees

Less than a year

4.0
December 2022

Freshbooks Review

Pros

It has been useful for managing receipts for tax purposes as a self-employed individual.

Cons

The price was a bit high and I wasn't particularly fond of the interface at times.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
December 2022

A Review About Freshbooks

Pros

FreshBooks stands out for its simplicity quick setup high-security encrypted data and excellent customer service.

Cons

I dislike that FreshBooks is cloud-based since I often lose things in the cloud.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
December 2022

Freshbooks-What an Amazing tool!!

Pros

FreshBooks is an outstanding application for my publishing company's basic accounting tasks. It flawlessly manages sales and payable accounts inventory and payroll. The standout feature is its accounting utility which is incredibly user-friendly.

Cons

It is an exceptional application; however it still lacks some user-friendliness and needs significant improvements in certain areas.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

G

Ghaith

Civil Engineering, 1-10 employees

Less than a year

4.0
December 2022

Good App and easy to use

Pros

The interface is user-friendly making it suitable for small business owners and self-employed individuals in need of an accounting program.

Cons

It offers fewer options compared to other programs and becomes expensive when adding new members. It's not suitable for larger companies.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

O

Okunade

Consumer Services, 101-500 employees

More than a year

4.0
December 2022

FreshBooks could be better

Pros

FreshBooks came through for me when I had an account flagged requiring documentation. Their occasional assistance has been valuable.

Cons

There are occasional slowdowns and the mobile app doesn't offer the same functionality as the desktop version. The payment processing app can also have issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Ahmed

Internet, 1-10 employees

More than a year

4.0
December 2022

My nice experience with this app

Pros

The program impressed me with its ability to handle all my needs and its user-friendly nature.

Cons

Some problems are recurring and unresolved issues persist. The developer's role becomes crucial here as my experience with the program has encountered errors. Therefore I can't rely on any pop-up reports to run my work smoothly.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

M

Mohammad

Pharmaceuticals, 101-500 employees

More than a year

4.0
December 2022

Good app

Pros

FreshBooks is a cloud-based accounting software designed for small businesses. It offers easy-to-use features and excellent customer support. Time-saving automation and integration with other apps are included.

Cons

FreshBooks may have limited functionality and customization options making it less suitable for businesses with complex inventory systems or a large number of products. The price point is relatively high especially for businesses with numerous clients or users.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8