Glaidine
Writing and Editing, 1-10 employees
Less than a year
“user-friendly FreshBooks”
Pros
The user-friendly design of FreshBooks makes it effortless to locate and create invoices.
Cons
The platform is highly advanced but integrating with other software can be challenging. Additionally it is slightly more expensive compared to alternative billing software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Maryl
Marketing and Advertising, 11-50 employees
More than a year
“FreshBooks for the Win!!!”
Pros
FreshBooks streamlines the process of invoicing clients and maintaining a comprehensive payment history. Clients' claims of payment or missing invoices are easily resolved through the detailed invoice history feature. This functionality proves to be a significant time-saver for users.
Cons
I often encounter difficulties when downloading invoices especially at the beginning of the month.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
MariAnne
Real Estate, 1-10 employees
More than a year
“FreshBooks is used by many of my Vendors”
Pros
FreshBooks makes it incredibly easy to print download and pay invoices in one centralized location when received from vendors.
Cons
So far my experience with FreshBooks has been entirely positive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Amr
Food Production, 500+ employees
More than a year
“Very Good Program”
Pros
FreshBooks is a one-stop accounting solution accessible via the web and simplifies tracking and coordination.
Cons
I haven't tried other software so I can't comment on that.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Accounting everywhere”
Pros
FreshBooks presents its interface in the simplest way possible ensuring an easy and efficient user experience.
Cons
Since it is connected to the internet platform performance is affected by fluctuations in the connection.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Chandler
Management Consulting, 1-10 employees
More than a year
“Easy to use time tracking and invoicing”
Pros
One of the most appealing aspects of FreshBooks is its simplicity. It allows you to manage all your clients their information history and invoices in one place.
Cons
I dislike the inability to set up recurring payments on specific days. Additionally I only have one active client on FreshBooks but I'm still required to pay $15 per month because I've used up all my free client slots. Due to this reason I switched to another platform as I don't want to pay $15 a month for billing just one client.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Excellent accounting software simpe and reliable.”
Pros
FreshBooks is a reliable software for tracking payments offering simplicity and effective inventory management from purchases to sales.
Cons
It's an excellent tool and I have no complaints to make.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
LeAnne
Hospital & Health Care, 500+ employees
Less than 6 months
“Helps with keeping track”
Pros
FreshBooks simplifies the process of managing multiple accounts including mileage and payments ensuring efficient tracking.
Cons
The way it retrieves invoices isn't my favorite but overall it gets the job done.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Cristian Jair
Consumer Services, 1-10 employees
Less than 6 months
“For small accounting”
Pros
Upon downloading FreshBooks offers a user-friendly experience without overwhelming users. It provides sufficient tools for beginners and small business owners.
Cons
Dealing with banks and fund management can be a bit troublesome. It's not necessarily a lack of tracking but rather misinformation.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Reginah
Insurance, 500+ employees
More than a year
“FreshBooks accounting software to make accounting easy.”
Pros
FreshBooks presents a highly intuitive product interface with well-organized and user-friendly accounting tools streamlining and simplifying accounting activities. Its robust invoicing capabilities make it effortless to create and send professional invoices to customers keeping them informed about payment details and offering convenient payment options like credit cards. Additionally FreshBooks efficiently consolidates expenses and financial data enabling the generation of accurate financial reports that reflect the organization's performance.
Cons
I have no least favorite feature in FreshBooks. All the features are extremely useful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
David
Automotive, 11-50 employees
More than a year
“Very strong financial app.”
Pros
The standout feature of FreshBooks is its invoicing functionality which greatly facilitates staying on top of payables.
Cons
Nothing. I love everything about this software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Shiref
Education Management, 500+ employees
Less than 6 months
“Fresh books Comment”
Pros
FreshBooks caters to the needs of business owners and accountants providing a comprehensive suite of tools that are both valuable and worthwhile.
Cons
I wish it was available for fields beyond just business and accounting.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
tod
Computer Networking, 1-10 employees
More than a year
“Freshbooks Saved My Business”
Pros
With FreshBooks users always have a clear overview of outstanding payments and the age of each invoice. The dashboard feature is particularly beneficial.
Cons
The reporting on sales tax each month needs improvement and could use some work but with a bit of effort you can extract the data.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
10
Beth
Non-Profit Organization Management, 11-50 employees
More than a year
“Freelancers Need FreshBooks”
Pros
FreshBooks proved to be the perfect solution for freelancers starting out offering intuitive and easy-to-use time tracking and project management features. It enabled accurate and readable invoicing ensuring smooth communication with clients.
Cons
I can't think of any cons! As a freelancer FreshBooks meets my needs. However it may not be robust enough for larger entities with many employees.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Amanda
Marketing and Advertising, 1-10 employees
More than a year
“The perfect entry-level solution for contractors in need of professional billing”
Pros
The software's ease of use is its most appealing aspect. Unlike other tools with complicated setups FreshBooks allows for quick integration and invoice creation often on the same day of joining.
Cons
There wasn't anything I disliked about FreshBooks. However I switched to another software solution because my bookkeeping and accounting needs exceeded what FreshBooks could handle.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Saba
Apparel & Fashion, 11-50 employees
Less than a year
“Fresh books highly recommended”
Pros
FreshBooks presents a user-friendly program that proves highly effective for small business owners enabling them to create invoices and work from anywhere. It comes highly recommended for all accounting and bookkeeping needs.
Cons
This software doesn't work well for larger or more complex businesses especially in terms of inventory tracking.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Geethika
Information Technology and Services, 500+ employees
Less than 6 months
“Useful software for online purchase”
Pros
FreshBooks provides convenient online reading capabilities.
Cons
An updated version with better improvements would be great.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Colleen
Automotive, 1-10 employees
“Not right for all business types”
Pros
Honestly I haven't found a better alternative yet.
Cons
Not being able to track my incoming money was a significant issue for me.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
9
Functionality
3
Julie oluchi
Education Management, 1-10 employees
More than a year
“Freshbooks”
Pros
FreshBooks excels in the swift sending tracking and collection of payments making it ideal for small business owners and side hustlers. It simplifies accounting processes significantly.
Cons
I've had some negative experiences with customer service and despite emailing them my complaints I didn't receive any resolution. They should focus on improving their customer support.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Angelica Marie
Consumer Goods, 11-50 employees
More than a year
“Excellent Overall”
Pros
FreshBooks receives excellent ratings for its customer support and invoicing services. It offers a simple and user-friendly experience particularly suitable for small business owners.
Cons
I'm looking forward to adjusting the limits on the number of users and clients.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10