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Human Resources, 500+ employees
Less than a year
“saves my time”
Pros
Best part of this app for me is how simple it feels to use, plus how much time it helps me save. It also does a really good job of keeping everything organized so I can find what I need without jumping through hoops.
Cons
What I like least is that it isn't available to everyone, after the free trial, it starts charging so it's not fully free.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Education Management, 11-50 employees
More than a year
“Convenient to use”
Pros
The invoice billing feature is one of the strongest parts of this software. It really helped simplify my administrative work as a head teacher. With it, I can generate invoices or bills for my students quickly without getting stuck in extra steps.
Cons
Account management section could use some improvement.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Syed Ihsan Ali Shah
Civil Engineering, 500+ employees
Less than a year
“clean dashboard”
Pros
Dashboard is simple to understand and the connection setup point is simple enough to explore without getting stuck.
Cons
Even though it ends up costing a bit less per month than some of its competitors, it still doesn't quite match the full range of features those rivals include.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Stella Kahuni
Financial Services, 500+ employees
More than a year
“excellent invoicing and reporting”
Pros
Makes it simple for me to track and manage my time and expenses. Creating and sending invoices is also quick, I've had no trouble getting them out and getting paid. Also, the reporting is solid since I can generate custom reports whenever I need them. Another plus is that it supports online payment processing which helps organize customer payments.
Cons
Accounting and invoicing are fully covered, the performance has been strong and there genuinely isn't much to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chenelle Beukes
Education Management, 500+ employees
More than a year
“my review...”
Pros
I enjoy making invoices and the ledger is probably my favorite part since it's been extremely helpful for keeping everything organized.
Cons
The only part I like least is that once an invoice is created, you can't move or rearrange items on it, this would be a nice improvement for future updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Arsene Nziza
Accounting, 1-10 employees
More than a year
“great reporting”
Pros
Reporting and data entry feel genuinely solid and simple. It also adapts well to how my business runs and it helps me pull together the exact information I need. Overall, it's been pretty useful for organizing things and forecasting especially when working closely with my accounting team.
Cons
That said, there are some missing features I wish were there... email automation is a big one. I'd also love if the developer offered more customization options (like additional designs/templates) so it could be designed even more to my workflow.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Jonathan Govindsamy
Accounting, 11-50 employees
Less than a year
“Made onboarding easy”
Pros
Setup felt simple right from the start, signing up, creating an account and jumping into the app took very little effort.
Cons
Occasionally the online version made login attempts fail so I couldn't get in though it didn't happen often.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Albert Abela
Arts and Crafts, 1-10 employees
More than a year
“Recommended!”
Pros
As our business started expanding, we needed software that could cover our core accounting tasks while also tracking what we're owed and what we owe. We rolled out this tool for this purpose and it's been a great fit, no regrets. Setup felt very user-friendly right from the start and it made a noticeable difference in how we manage our accounting day to day.
Cons
So the app crashed briefly which temporarily disrupted access. The downtime was short and thankfully nothing was lost.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Sukesh Hela
Banking, 101-500 employees
More than a year
“real-time invoice tracking is great”
Pros
Real-time invoice tracking is genuinely helpful and the app stays responsive while you check updates. Navigation through the menu feels simple and the user interface is friendly enough that it's simple to get set up and installed without much hassle.
Cons
When there's a lot of information to display, loading can get a bit slow. There's also no option to customize interest or late fees depending on the client or invoice. Updating service rates on continuous invoices can feel confusing especially when you need to edit multiple rates.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Ryan Jelley
Real Estate, 1-10 employees
More than a year
“Clean UI”
Pros
The interface feels clean and simple and it's quick to get around without feeling lost. The dashboard pulls everything together in one view, including helpful charts that summarize the financial side of your business. There are also plenty of options to customize invoices, configure payments and keep tabs on expenses. Also, the time tracking tool makes it simple to record your hours and bill clients accurately based on the time you've worked.
Cons
A downside worth noting is that payment options are pretty limited, you can use credit cards and PayPal but it doesn't support taking payments directly from a bank account. A few people have also mentioned that customer support can take a while to respond when you're trying to get help. Finally some of the more useful features are locked behind the paid plans and those costs can add up depending on what you need.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Automotive, 500+ employees
More than a year
“All integrations are great”
Pros
It has been really smooth for our accounting, its user-friendly setup and strong integrations made it easy to manage everything without hassle.
Cons
Honestly there isn't much to complain about. The only real point is that the pricing could be a bit more competitive.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Kanishk Bhardwaj
Retail, 51-100 employees
Less than a year
“Looks good!”
Pros
Online invoice generator is by far the most likeable feature for me, it helps generate invoices that look polished and professional without much hassle.
Cons
After trying a few other invoicing apps before, I can say with confidence that there's nothing worth complaining about here, the software has been genuinely great for us.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Anonymous
Alternative Dispute Resolution, 1-10 employees
More than a year
“Perfect for my team”
Pros
Love how fast I could get the application installed and up and running, took no time at all.
Cons
There were a few tech issues at the beginning but things have been working fine recently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barbara Mendez
Accounting, 1-10 employees
More than a year
“Monthly fees is high”
Pros
I'm using it just for one client each year around tax season. We mainly run the profit and loss report and after that I don't really rely on it for much else.
Cons
Lots of limitations on how it can be used and the monthly fees feel hard to justify given how little I use it.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Melinda Pfannes
Accounting, 11-50 employees
More than a year
“5 stars”
Pros
It is super simple to use and it does a great job of keeping track of everything. The organization is on point and I don't have to think twice about where things go.
Cons
The only real downside is that I wish it could integrate with QuickBooks Online.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Md Arif Bellah
Animation, 11-50 employees
Less than a year
“best in business”
Pros
FreshBooks has been a simple, easy-to-use and genuinely affordable option for me.
Cons
No cons from me!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Allison Gibson
Management Consulting, 1-10 employees
More than a year
“Love it”
Pros
I've been really happy with it, mainly because invoicing and time tracking are simple. I managed to connect it with Teamwork project management which makes it much easier to handle larger projects that need detailed time logging against specific tasks and milestones. After that, I can export my tracked time straight into it for billing. Also, FreshBooks links with my PayPal setup so I'm able to take major credit cards without much hassle.
Cons
Collaboration with other contractors isn't super reliable which can be annoying when you're working with freelancers or external teams. Also, the per-client pricing has started to feel a bit steep if you have lots of one-off clients. The retainer payment feature also didn't feel adaptive to use so it took extra effort to get it working the way I needed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Yves Isite
Computer Software, 11-50 employees
More than a year
“powerful features”
Pros
Comes with a big range of features that I've been looking for to help me do my work properly. Once everything is set up, it really supports the way I handle tasks day to day.
Cons
UI is a little tricky to navigate... some controls feel oddly hidden so it takes a bit of time to figure out where everything lives.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Guat Hoon Koh
Financial Services, 1-10 employees
Less than a year
“My experience was really good”
Pros
The strongest part of this software is how simple it is to use. I can quickly track and edit my business whether I'm on my PC or in the app. Copying invoices is also simple which saves me a lot of time. I also appreciate the flexible, affordable pricing plans... especially since the cost adjusts based on how many employees I have. Also, their customer support has been excellent every time I've reached out.
Cons
There are only a limited number of invoice templates available. Also, invoice details have to be entered manually which takes extra time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Juliet Julius
Health, Wellness and Fitness, 1-10 employees
More than a year
“Good for small businesses”
Pros
Worked so well for my self-employed setup and my small business. It's been the best accounting software for what I need day to day. The interface feels smooth and simple and it helps me save time because the features are designed to be practical, not cluttered. Another big plus is how easily it connects with the other apps I already use. I also appreciate that there's an Android app so I can manage invoices and keep things moving while I'm out and about.
Cons
Even though it is more affordable than some other options, there's an added charge per user account. That extra fee applies no matter which of the three plans you choose.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10