Research, 1-10 employees
“A For Self Employed”
Pros
FreshBooks is excellent for selfemployed individuals with a smooth integration process and a variety of payment transfer options.
Cons
Additional user fees can make it less appealing for some.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
E-Learning, 51-100 employees
“Expense Report”
Pros
FreshBooks features a userfriendly interface invoicing payment capabilities and expense tracking.
Cons
It can be a bit expensive with limited customization.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Financial Services, 51-100 employees
“FreshBooks 2023 Filled Insight”
Pros
FreshBooks saves time and reduces financial errors through automated accounting processes.
Cons
The iOS mobile application may lack some features compared to the cloudbased version.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Retail, 1-10 employees
“Great App”
Pros
FreshBooks is great for tracking time easy to use and offers value for money.
Cons
It may not be suitable for larger organizations due to peruser fees.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Retail, 1-10 employees
“A Valuable Sales Tool”
Pros
This software has proven invaluable for efficiently tracking time, and its user-friendly nature ensures a seamless experience. The cost-effectiveness adds to its appeal, making it a wise investment.
Cons
A drawback I have encountered is the necessity to pay for each user, limiting its suitability for larger organizations.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Graphic Design, 1-10 employees
“Comprehensive Solution for Small Design Business”
Pros
I like the comprehensive range of major features provided by this software, including invoicing, accounting and time tracking for both myself and my employee. The pricing is reasonable which makes it even more attractive.
Cons
While the concept of inspiring quotes during page loads is interesting, they disappear too quickly to be fully enjoyed or pondered
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
“Exceptional Accounting Management Software”
Pros
My experience with this software has been fantastic over the past two years. It allows me to manage my business on the go send payable invoices and track my finances all in one place.
Cons
While its a great tool I believe theres room for improvement in pricing and integration with other software like Zapier.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Not Specified, 101-500 employees
“Enhanced Cash Flow Management with FreshBooks”
Pros
FreshBooks interface and customizable templates make creating and sending professional invoices incredibly easy. The seamless integration with payment gateways simplifies the payment process.
Cons
Id appreciate more software integration options to enhance its capabilities.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Not Specified, 1-10 employees
“My Experience with FreshBooks”
Pros
FreshBooks is an excellent choice for small businesses seeking userfriendly accounting software with a range of features to manage finances and bill clients.
Cons
While it offers substantial features it falls short compared to some other accounting software options and can be challenging to customize.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Marketing and Advertising, 11-50 employees
“Effortless Expense Management with FreshBooks”
Pros
Ive been using FreshBooks for over five years and it outshines the competition with its features functionality and easy access to human support.
Cons
FreshBooks charges an additional fee for incorporating credit card charging for repetitive invoicing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Financial Services, 51-100 employees
“The Ideal Software for Online Financial Management”
Pros
FreshBooks stands out with its exceptional features for financial management making online accounting and management effortless. It offers seamless integration across all devices simplifying the entire process.
Cons
During my usage I encountered minor issues such as occasional slow loading. However there were no major problems.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Marketing and Advertising, 11-50 employees
“Exceptional Accounting Support for My Small Business”
Pros
FreshBooks offers outstanding customer service making it an invaluable tool for small businesses like mine. It comes at an affordable price and excels in online ticket service and invoice features.
Cons
Theres room for improvement in bank accountrelated tasks and daily access to expenses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Not Specified, 1-10 employees
“FreshBooks A TopNotch Accounting Solution”
Pros
FreshBooks provides an absolute format for maintaining accounts ensuring they are of the highest quality.
Cons
While its impressive I believe FreshBooks could offer even more features and a comprehensive solution.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Computer Software, 11-50 employees
“An Excellent Accounting Aid”
Pros
The product is incredibly userfriendly and delivers precise results in all accounting aspects.
Cons
It would be beneficial to have a suggestions and feedback tab for improved user experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Commercial Real Estate, 11-50 employees
“Streamlined Online Accounting and Invoicing”
Pros
FreshBooks offers userfriendly features for accounting and invoicing including Invoicing and Billing Expense Tracking and Reporting. The clean and intuitive interface simplifies navigation and the dashboard provides a quick finance overview.
Cons
Integration with thirdparty payment gateways is limited and small businesses should consider the return on investment.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Unknown, 1-10 employees
“Very Good Program”
Pros
FreshBooks offers an easytouse interface and attractive aesthetics.
Cons
Lack of email automation and scheduling features.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Graphic Design, 1-10 employees
“Featurerich Invoicing Software for Small Businesses”
Pros
FreshBooks provides major features like invoicing accounting and time tracking all at an affordable price.
Cons
The inspiring quotes on loading screens disappear too quickly to read.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Writing and Editing, 1-10 employees
“FreshBooks is Ideal for Freelancers Like Me”
Pros
FreshBooks has an intuitive interface and excellent support.
Cons
The pricing tier for additional users can be costly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Hospital & Health Care, 500+ employees
“A Fantastic Tool for Accountants FreshBooks”
Pros
FreshBooks manages invoices receipt approvals expenses billable hours and financial records effectively.
Cons
Recent format changes were not wellreceived especially the electronic payment option.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Not Specified, 51-100 employees
“FreshBooks Streamlining Invoicing and Finances for Business Success”
Pros
Upon starting my use of the platform I found it remarkably easy to navigate and comprehend. The layout was clean and the menus were wellorganized facilitating simple access to various features and functionalities. A notable feature for me was FreshBooks' invoicing capabilities. Crafting professionallooking invoices was effortless thanks to customizable templates and the option to add my company logo and branding. Tracking invoice status sending automated reminders for overdue payments and accepting online payments directly through the platform were seamless. The timetracking and expense management features impressed me as a freelancer providing convenient logging of billable hours expense categorization and generation of detailed reports for client billing and tax purposes. The integration options with other tools such as project management software or payment gateways were a major advantage streamlining workflow and automating tasks. This integration capability saved valuable time and eliminated the need for manual data entry. Lastly I valued the responsive and helpful customer support provided by FreshBooks.
Cons
I frequently found the need for more advanced reporting features to gain deeper insights into my business's financial performance.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9