Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AM

Ameya Mogre

Real Estate, 500+ employees

More than a year

5.0
August 2024

Impressive software

Pros

Feels like a solid new initiative for keeping up with your books of accounts.

Cons

Don't really have anything to dislike about it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LW

Lars Ward

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
August 2024

Expense tracking is ideal

Pros

It includes an expenses tracking feature that gives us clear, accurate visibility into our spending which helps us steer clear of overspending. It also comes with efficient data security controls so our financial information stays protected and confidential. Also, the reporting and analytics tools are really strong and make it simple to assess our overall financial health.

Cons

Honestly everything that we hoped for is working as expected so there's nothing meaningful to complain about.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SA

Shahanaz akther

Accounting, 1-10 employees

Free Trial

5.0
August 2024

i recommend it

Pros

Simple invoicing is quick to set up and the overall point of interaction feels very natural while handling customer details.

Cons

I'm a bit limited when it comes to detailed options and customization so I can't tweak everything the way I'd like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

TR

Thomas Ruwald

Information Technology and Services, 500+ employees

More than a year

5.0
August 2024

A practical accounting tool

Pros

Made it simple for me to track associated expenses so I can stay within my budget and ensure the money is being used efficiently. It also fits my day-to-day work well since it lets me create and send professional invoices without hassle.

Cons

Only part I haven't been fully happy with is that it feels a bit limited if you're dealing with larger companies.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

ML

Marco Law

Transportation/Trucking/Railroad, 11-50 employees

Less than 6 months

4.0
August 2024

feature rich!!

Pros

The interface feels genuinely easy to use and pretty simple to get going with. Tracking expenses is simple and the financial reporting is strong and reliable for reviewing your numbers.

Cons

A limitation is the lack of integrations, plus report customization options are somewhat restricted if you need to run specific analyses.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Construction, 1-10 employees

Less than a year

5.0
August 2024

user-friendly

Pros

Love how it is super user-friendly. Setting everything up and navigating the features feels simple, even if you're not very tech-savvy.

Cons

After using it, I haven't run into any real downsides worth mentioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YB

Yatunyi Brian

Information Technology and Services, 1-10 employees

More than a year

5.0
August 2024

so good

Pros

Setting up client accounts, reviewing and editing time entries and generating invoices has been extremely simple. The timer and the expenses section under the project menu feel really well thought out, everything connects in a way that saves a ton of time and keeps the workflow moving.

Cons

Its accuracy could be improved. It'd be great if expenses could be sub-categorized under expense accounts directly, instead of requiring journal entries just to get things categorized correctly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

DG

Daniel Gregory

Automotive, 1-10 employees

Less than 6 months

3.0
August 2024

Would like to see more features

Pros

The pricing felt fair and stayed competitive compared to other options I checked.

Cons

Doesn't come with many extra features, everything is pretty simple and plain, with few "bells and whistles."

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

4

MO

mubarak onifade

Alternative Dispute Resolution, 500+ employees

Less than a year

5.0
August 2024

Easy finance management

Pros

I genuinely enjoy the user-friendly interface and managing my finances feels simple. It's been a solid help for staying organized and keeping track of where my money is going. Overall, it's made it much easier to stay on top of my expenses and I'd happily recommend it to friends and colleagues.

Cons

The invoice customization options feel pretty limited and it's also missing integrations with other software I use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

RC

Rebecca Collins

Construction, 101-500 employees

More than a year

5.0
August 2024

smart invoices

Pros

The invoicing feature is really simple and it makes it simple to generate smart invoices. The reporting tools are also a standout, they provide clear, useful financial reports that help us understand our financial health at a glance. Also, the expenses tracking helps keep our spending aligned with our budget so there are fewer surprises later.

Cons

Nothing negative has come up for us yet so there's really nothing to dislike at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AT

Abhy Tyagi

Accounting, 11-50 employees

Free Trial

5.0
August 2024

It's so great

Pros

You can also make payments in FreshBooks using several different methods which is handy when you're managing invoices.

Cons

This doesn't feel built for large companies, it's more suitable for small businesses only.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Andrea Banzin

Printing, 11-50 employees

More than a year

5.0
July 2024

Template personalization is awesome

Pros

The app feels very user-friendly and it's flexible enough for us to design our templates the way we need. Being able to personalize everything makes a real difference for our workflow and it's simple to adjust without much hassle.

Cons

Payment options are pretty limited and the pricing feels on the high side compared to what you'd expect.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

PE

Princess Emmanuel

Banking, 500+ employees

Less than a year

5.0
July 2024

clean interface

Pros

Really user-friendly with a clean, polished design and it's simple to navigate even when you're working with professional templates. The automatic invoicing feature is a big win and the built-in payment reminders help keep things on track. Time tracking also works nicely without adding extra hassle.

Cons

Cost feels pretty high and it can end up being expensive depending on what you need. Inventory management is somewhat limited and the project management tools don't cover as much as more efficient options. Customization options are also restricted and the mobile app has noticeable limitations compared to the desktop experience.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

IA

Ileana Abreu

Accounting, 1-10 employees

Less than a year

5.0
July 2024

Invoicing automation saves time

Pros

FreshBooks makes it pretty simple to handle accounts receivable and accounts payable. Creating invoices is quick and you can also keep track of any overdue invoices and send follow-ups without much hassle.

Cons

Pricing would be the only sticking point... at $40/month, it can feel steep for brand-new business owners. Also, the extra ~$6/month for add-ons (at least what I've seen) starts to add up fast.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

MA

Mujeezah Atinuke

Leisure, Travel & Tourism, 11-50 employees

More than a year

5.0
July 2024

Fun to use

Pros

It feels refreshingly simple. Compared with other big-name accounting tools, it's much more user friendly and even enjoyable to work with. It covers everything we need... tracking income, payroll, expenses, creating invoices and pulling reports, without much hassle.

Cons

I haven't run into anything I dislike. It's a powerful tool, it's quite simple and the support team has been excellent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

SD

Saitejaswi Duddukuri

Accounting, 51-100 employees

More than a year

5.0
July 2024

Perfect for our team

Pros

Genuinely, this is a solid software, it digitizes the accounting process and makes reporting much more simple with clear, usable reports.

Cons

There have been a few technical glitches while using the software which can interrupt the flow at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Cosmetics, 11-50 employees

Less than 6 months

4.0
June 2024

user-friendly invoicing

Pros

Stands out for its clean, user-friendly interface and solid invoicing toolkit. Time tracking, expense handling and financial reporting all fit together in a way that works well for freelancers and small businesses. Built-in automation, like recurring invoices and late payment reminders, cuts down on the busywork and helps you stay on top of payments. Also, it connects with a wide range of apps so you can expand its workflow and keep your accounting process running efficiently.

Cons

Cost can be an issue particularly if you're a freelancer or a tiny business trying to stick to a strict budget. A handful of more advanced options are locked behind higher-tier plans which can make some key features harder to access on lower subscriptions. While the system is generally adaptive, more complicated accounting situations may still require extra help or the use of a more full-featured accounting platform through an external integration.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Telecommunications, 500+ employees

More than a year

5.0
June 2024

made daily work easier

Pros

I really love this software. The way it works feels smooth and it's genuinely useful for my everyday work routine. I use it in the morning, again in the afternoon and it's still part of my evening workflow. Overall, I'm happy with how the system operates and it runs fast too.

Cons

No complaints here... everything feels right. It's been a really solid software and I'm glad I'm using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

CL

Carter Luciani

Consumer Services, 1-10 employees

Less than 6 months

5.0
May 2024

Incredible results

Pros

Enjoyed the accounting assistance and the overall user-friendliness of the platform. I joined a firm that was already using it and we also used it as a partnership hub so everyone could get paid without too much back-and-forth.

Cons

Getting started required a bit of onboarding support to get up to speed and switching to a new system can feel overwhelming at first. That said, this doesn't seem like a problem with the tool though.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

CV

Charles Virani

Arts and Crafts, 1-10 employees

Free Trial

5.0
May 2024

accounting made simple

Pros

It works well for me because the interface is clean and the features feel adaptive so handling everyday accounting becomes simple and efficient.

Cons

Not as strong when you get into more complex accounting tasks and I'd like the pricing structure to be clearer and more transparent than what I see with competing tools.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10