Vishnu
Information Services, 101-500 employees
Less than 6 months
“Most important”
Pros
The software's ease of use and smooth UI enhance the overall user experience.
Cons
Sometimes bugs take longer to resolve than usual.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mahar
Mechanical or Industrial Engineering, 500+ employees
More than a year
“FreshBooks”
Pros
The billing and accounting process of FreshBooks is simply amazing.
Cons
It's the best and easy to use. I use it daily for office work.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
“FreshBooks is one of the most accurate software”
Pros
The invoice billing section of FreshBooks has simplified my administrative work as a head teacher. I can quickly create invoices or bills for my students streamlining the process.
Cons
I believe the account management section could be improved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Syed Ihsan
Civil Engineering, 500+ employees
Less than a year
“review of FreshBooks”
Pros
FreshBooks features an easily understandable dashboard and navigation ensuring a hassle-free experience.
Cons
Despite FreshBooks costing slightly less per month than some competitors it falls short in terms of features offered by these competitors.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Tiffany
Marketing and Advertising, 1-10 employees
Less than a year
“Great for invoices and payments”
Pros
The simplicity of FreshBooks is commendable. I particularly enjoy the referral program and the smooth payment receiving process.
Cons
So far I haven't experienced any issues. I enjoy using FreshBooks for my company's needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Stella
Financial Services, 500+ employees
More than a year
“Formidableexquisite and professional tool for online accounting and invoicing.”
Pros
FreshBooks allows for effortless tracking and management of time and expenses. Creating and sending invoices is a breeze and the tool proves reliable for financial reporting thanks to its customizable report feature. I appreciate the convenience of online payment processing with FreshBooks.
Cons
When it comes to accounting and invoicing FreshBooks covers everything and performs exceptionally well leaving me with nothing to dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Harshit
Education Management, 500+ employees
“Review”
Pros
FreshBooks boasts a visually appealing and user-friendly UI offering several template options for a professional touch.
Cons
The pricing could have been better and more affordable.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Chenelle
Education Management, 500+ employees
More than a year
“Love FreshBooks”
Pros
The ability to create invoices and the ledger functionality are standout features that have proven extremely helpful.
Cons
The thing I like least is that I can't rearrange elements on invoices. It would be beneficial to have that ability in the future.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Arsene
Accounting, 1-10 employees
More than a year
“Web's most phenomenal accounting software.”
Pros
Reporting and data entry in FreshBooks are genuinely great and straightforward. It easily adapts to my business needs providing the desired information and facilitating collaboration with my accounting team.
Cons
Personally I'm not a big fan of how FreshBooks lacks major features like email automation. I would appreciate the developers' ability to add customization options to make it more personalized.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Sukesh
Banking, 101-500 employees
More than a year
“Hasslefree Accounting Software”
Pros
Real-time invoice tracking user-friendly navigation and easy installation make FreshBooks a top choice.
Cons
With large volumes of data it can be slow to load. There is no option to customize interest or late fees on a client or invoice basis. Editing different rates for services on continuous invoices can be confusing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Albert
Arts and Crafts, 1-10 employees
More than a year
“The Accounting Software You Need for your Business”
Pros
As our business grew we needed software that could handle accounting tasks while effectively managing receivables and payables. FreshBooks turned out to be the perfect solution providing a user-friendly experience from the start and significantly improving our accounting processes.
Cons
The only minor issues faced were two instances where the software crashed temporarily rendering it unusable. However no information was lost.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Jonathan
Accounting, 11-50 employees
Less than a year
“Fresh books - The Accounting software to be with”
Pros
FreshBooks stands out for its ease of sign-up account creation and seamless onboarding process.
Cons
The online version occasionally had login errors but it wasn't very frequent.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Ryan
Real Estate, 1-10 employees
More than a year
“FreshBooks is an easy-to-use cloud-based accounting tool designed for small businesses.”
Pros
The clean and intuitive user interface of FreshBooks makes navigation effortless. The dashboard provides a comprehensive overview of business finances with helpful charts summarizing key data. Customizable invoicing options payment setup and expense tracking further enhance its appeal. The time tracking feature is particularly useful for accurately billing clients based on hours worked.
Cons
One limitation of FreshBooks is its restricted compatibility with payment methods. It currently only supports credit cards and PayPal which means users are unable to accept payments directly from their bank accounts. Additionally there have been reports of slower customer support response times and the paid version of FreshBooks can be costly due to the inclusion of numerous features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
LaShundra
Civic & Social Organization, 11-50 employees
More than a year
“Fresh books”
Pros
I appreciate the easy access FreshBooks provides for scheduling clients.
Cons
I have no complaints about this product so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“FreshBooks helped in making accounting easy”
Pros
FreshBooks' ease of use and integrations have greatly simplified our account management.
Cons
There is nothing to dislike about FreshBooks although the price could be slightly improved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kanishk
Retail, 51-100 employees
Less than a year
“Freshbooks has been the real game changer”
Pros
The standout feature of FreshBooks is its online invoice generator which helps create professional-looking invoices with ease.
Cons
Having used other invoicing apps in the past we can confidently say that there is not a single thing we dislike about this amazing software.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“keep up”
Pros
I adore the quick installation and setup of the application.
Cons
Initially I encountered some technical issues but recently I haven't experienced any.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 414196 employees
“It works”
Pros
It functions accurately and offers a substantial range of features.
Cons
It's unfortunate that there aren't more language options available.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Shankar
Animation, 51-100 employees
Less than 6 months
“best for billing”
Pros
Excellent for billing managing accounts user-friendly interface and appealing graphics.
Cons
Understanding everything is not always easy and sometimes it has trouble loading when there is a lot of information.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Rachel
Research, 500+ employees
“Awesome”
Pros
Ideal for freelancers and accepts online payments.
Cons
Occasionally it sends reminders bulk emails and makes calls.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10