Education Management, 11-50 employees
“Freshbooks is easy to use and it is so organised. Not expensive and very much useful for all purpose”
Pros
I particularly enjoy the Freshbot feature for communication and the Affiliate programs generous payouts per sale.
Cons
Having customer support available on weekends would be beneficial for users like me who rely on the software regularly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Motion Pictures and Film, 1-10 employees
“Accounting made easy”
Pros
Ease of use is the highlight of this software for me. Upon logging in I found all my accounts seamlessly integrated facilitating easy expense tracking and budget maintenance.
Cons
While the software served me well I made the switch because I preferred the convenience of Turbo Tax self-employed and TurboTax combined into a single platform for tax filing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
“Elena Pilin”
Pros
The softwares simplicity in issuing invoices and receiving payments is what I appreciate the most.
Cons
Despite its merits the software presents a challenge with varying reports for the same period and attempts to resolve this through customer support have been inconclusive.
Rating Distribution
Ease of use
10
Value for money
3
Customer Support
4
Functionality
4
Hospitality, 1-10 employees
“Freshbooks not so fresh”
Pros
The user-friendly interface and responsive customer support make my experience with this software highly satisfactory.
Cons
Managing numerous clients can become costly especially with occasional software crashes adding to the challenge.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Not specified, 1-10 employees
Less than 6 months
“Definitely a try”
Pros
The simplicity and ease of use are the aspects of this software that appeal to me the most.
Cons
I approached this software with an open mind and found no significant issues.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Facilities Services, 1-10 employees
Less than 6 months
“My experience with Freshbook”
Pros
While still exploring its features I find FreshBooks to be organized and user-friendly with no complaints so far.
Cons
While generally satisfied minor enhancements such as color-coded tabs and widgets are desired for improved usability.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Construction, 11-50 employees
More than a year
“Best all-in-one expense tracking”
Pros
Sending invoices directly to clients without saving them to my laptop is a huge plus. I appreciate the tracking of due dates and the interface is both visually appealing and easy to navigate. Despite being in accounts not once have I needed to contact customer service in the last two years.
Cons
I had to navigate the learning curve independently and I believe the mobile app could be enhanced to provide more detailed information akin to the website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not specified, 11-50 employees
More than a year
“Freshbooks is great for managing automatic invoicing”
Pros
Setting up recurring invoices offers great flexibility allowing me to choose various frequencies like weekly monthly or annually. The process is swift taking only minutes to set up.
Cons
Since my primary use involves setting up recurring invoices Ive noticed its a bit too effortless to accidentally overwrite data like contacts. Moreover I feel it could benefit from a more robust filtering option to manage active and inactive recurring invoices effectively.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Construction, 51-100 employees
Less than 6 months
“Get rid of freshbooks”
Pros
I found the softwares installation process to be straightforward and user-friendly.
Cons
Frequent system crashes and data loss issues detract from the softwares reliability.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
4
Functionality
4
Writing and Editing, 1-10 employees
Less than 6 months
“Great software to use”
Pros
The ease of adding and arranging third-party apps within FreshBooks enhances its usability providing numerous accessible options.
Cons
Although the mobile app has limitations such as inability to attach certain documents it remains more user-friendly than competing apps prone to freezing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Accounting, 500+ employees
More than a year
“Fresh books made my life easier”
Pros
The invoice feature of FreshBooks significantly simplifies the invoicing process for me enhancing efficiency.
Cons
Language options would enhance accessibility for users requiring different language support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Education Management, 1-10 employees
More than a year
“Excellent Option for Our Needs”
Pros
Setting up and using FreshBooks is straightforward with monthly invoicing and credit card billing made easy. Transitioning to the current version may require some adjustment but is ultimately manageable.
Cons
The software fulfills our requirements efficiently without any notable drawbacks.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Business Supporting Tool”
Pros
FreshBooks serves as a versatile business management tool for freelancers business owners employees and contractors offering features for invoicing expense tracking project management and financial reporting.
Cons
The softwares transition to a paid model after the trial period may pose affordability challenges for small-scale businesses.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Education Management, 101-500 employees
More than a year
“Why FreshBooks?”
Pros
FreshBooks is particularly suited for startup companies offering robust invoice management features. I especially appreciated the estimating feature for individual customers and projects.
Cons
I find that FreshBooks lacks robust accounting functionalities.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Hospitality, 11-50 employees
More than a year
“Best Invoice Software”
Pros
FreshBooks stands out among similar software options due to its affordability and ease of use making invoice formatting hassle-free and receiving recommendations from clients.
Cons
My experience using this software has been consistently trouble-free.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Computer & Network Security, 1-10 employees
More than a year
“Accounting software for non accountants”
Pros
FreshBooks simplifies accounting tasks eliminating the need for complex setups and allowing seamless tracking of expenses and invoicing.
Cons
Improved methods for accessing old time entries would enhance user experience a potential area for future development.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
E-Learning, 500+ employees
More than a year
“FreshBooks Review”
Pros
The software boasts an impressive interface that caught my eye.
Cons
As far as my experience goes I havent encountered any issues with its functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Design, 51-100 employees
Less than a year
“A great way to get our books current with technology”
Pros
Transitioning from spreadsheets to FreshBooks has been a game-changer for our growing business. It has brought us up to date with modern practices and has streamlined our operations effectively.
Cons
Adapting to the user interface required some time and I believe theres room for further enhancements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Media Production, 1-10 employees
“Excellent”
Pros
The language used in FreshBooks is simple and engaging making it accessible to everyone.
Cons
Some of the terminologies used can be challenging to grasp without consulting a dictionary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
“Easy Invoicing with FreshBooks”
Pros
The easy invoicing functionality of FreshBooks simplifies billing and payment processing streamlining the entire process from setup to payment receipt.
Cons
Occasionally delayed delivery of sent invoices is a minor inconvenience observed with FreshBooks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7