Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MJ
Mogne Julio

Consumer Electronics, 1-10 employees

More than a year

5.0

Usable apparatus limitless assets

Pros

The softwares versatility and range of features make it suitable for various utilities providing historical sales data and simplifying operations.

Cons

Despite my enthusiasm for FreshBooks its modern interface and utility features may pose challenges for users with varying levels of tech proficiency.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Q
Quratulain

Information Technology and Services, 1-10 employees

Less than a year

5.0

Best for Freelancers

Pros

FreshBooks revolutionized my perception of accounting software with its user-friendly interface and efficient invoicing and expense tracking features making tedious tasks manageable.

Cons

Limitations like lack of multi-currency support and pricing model complexities especially concerning the Lite plans client limit hinder its suitability for freelancers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J
jonasse

Computer Hardware, 1-10 employees

More than a year

4.0

The best commentary on freshbook

Pros

FreshBooks offers incredible ease of use particularly with its billing tool that streamlines customer interactions and enables quick invoice generation.

Cons

While the tool offers considerable functionality further improvements are needed particularly in contract personalization and addressing accounting errors.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Not specified, 1-10 employees

Less than 6 months

4.0

Amazing Software

Pros

Listening to books while keeping my hands free for crocheting is a convenient feature I appreciate.

Cons

Persistent issues with the apps reader functionality remain despite extensive troubleshooting efforts.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

10

S
Sonam

Education Management, 101-500 employees

Less than 6 months

5.0

5 Stars Reveiw

Pros

FreshBooks meets my expectations with its filtering and transaction features facilitating double-entry accounting detailed client records team collaboration and time tracking.

Cons

Certain website features and interface excellence are lacking in the mobile apps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 1-10 employees

Less than 6 months

5.0

Amazing but can be more faster.

Pros

The easy invoicing feature especially the ability to send bills and receive payments seamlessly is immensely helpful for small and medium businesses like mine.

Cons

Despite its impressive features the softwares sluggish performance particularly in website loading and initial deployment is noticeable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L
Lili

Architecture & Planning, 11-50 employees

More than a year

4.0

in general

Pros

FreshBooks offers comprehensive features ideal for entrepreneurs and their teams including collaboration tools invoice creation expense tracking and mobile accessibility.

Cons

Overall satisfaction leaves little room for criticism.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

M
myllena

Banking, 500+ employees

Less than 6 months

5.0

the best

Pros

Despite its slightly higher cost I appreciate the effectiveness of this product prioritizing functionality over price.

Cons

I have no complaints about the software it performs flawlessly for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Shane

Banking, 11-50 employees

Less than a year

5.0

2021's top accounting website

Pros

FreshBooks offers a 30-day free trial and allows partial payments setting it apart from other platforms.

Cons

If you dont utilize all of FreshBooks features as intended which can be expensive you may be left with only a few useful features particularly if you have a low client count.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jeidy

Education Management, 51-100 employees

Less than 6 months

5.0

Easy to Use

Pros

I find FreshBooks easy to navigate and appreciate its range of adaptable tools.

Cons

I appreciate the section dedicated to managing finances and organizing everything seamlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Chris

Accounting, 101-500 employees

Less than a year

5.0

Freshbooks Review

Pros

This software is impressively user-friendly and efficient saving valuable time. Its straightforward interface makes it highly recommended.

Cons

It seems that there are potentially interesting additional features all condensed into one tab.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Hanson

Research, 1-10 employees

5.0

Freshbooks a "must to have" when managing finances efficiently

Pros

FreshBooks has significantly reduced my administrative workload particularly in managing expenses while visiting clients. It has streamlined my organization and provided valuable insights into time allocation and pricing for my consulting work.

Cons

Ive had positive experiences with customer service and support which is crucial during the implementation of new software. Kudos to FreshBooks for their excellent service!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cheikh

Accounting, 1-10 employees

Less than a year

5.0

FreshBooks, the revolutionary accounting tool

Pros

FreshBooks has its downsides such as the inability to merge contacts and limitations during the trial period. However it excels in allowing seamless integration with third-party apps and streamlining various tasks like creating quotes and managing finances.

Cons

One downside of FreshBooks is the inability to merge contacts leading to duplicates when integrating with other platforms like Hubspot. Additionally the trial period is short and limits customer additions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G
Govany

Logistics and Supply Chain, 1-10 employees

Less than a year

5.0

The best user experience to incorporate in your businesses

Pros

FreshBooks is not only easy to use but also offers comprehensive features like detailed client records and support for double-entry accounting making it suitable for various business needs.

Cons

While the software is effective the pricing is on the higher side. It would be helpful to have tax estimates and more features on the mobile interface. Additionally the limit of only two invoices can be restrictive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not specified, 500+ employees

Less than 6 months

5.0

FreshBooks

Pros

FreshBooks stands out for its user-friendly interface making it more visually appealing and intuitive compared to other software options.

Cons

While I hope for FreshBooks to incorporate more features in the future I currently find it satisfactory.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D
Daniel

Computer Software, 1-10 employees

5.0

FreshBooks Review

Pros

FreshBooks simplifies invoice management and keeps my records up-to-date effortlessly.

Cons

I wish there were more integrations available with other software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E
Erin

Retail, 1-10 employees

Less than a year

5.0

Perfect for solopreneurs!

Pros

In my experience handling a team with this software might pose some challenges.

Cons

In my opinion utilizing this with a team might pose some challenges.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 51-100 employees

Less than 6 months

4.0

Freshbooks - For better accounting

Pros

Creating and tracking invoices is a breeze with FreshBooks.

Cons

Issues like frequent crashes and slow upload speeds may occur when dealing with large volumes of information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C
Carol

Non-Profit Organization Management, 51-100 employees

More than a year

5.0

Great Financial Program for Small Business

Pros

FreshBooks is highly user-friendly customizable and affordable making it an excellent choice for businesses of all sizes.

Cons

I wish I could generate current statements such as year-to-date payment status for easy sharing with clients a feature available in the previous version of FreshBooks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jimmy

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

More then just a tool for quotes

Pros

FreshBooks allows me to create estimates receive payments and track expenses effortlessly.

Cons

I havent explored many of their features but Im satisfied with the ones Ive used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10