Barbara
Accounting, 1-10 employees
More than a year
“3nd favorite under Wave Accounting”
Pros
Solely used for one client annually during tax time mainly for profit-loss calculations.
Cons
There are too many limitations in its usage and the monthly fees can be a drawback.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
simon
Apparel & Fashion, 1-10 employees
Less than a year
“Good alternative to quick books”
Pros
The cloud-based feature is fantastic as it enables remote work for accountants.
Cons
We require inventory control within the accounting package and it seems that FreshBooks struggles with large quantities and complex transfers.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Melinda
Accounting, 11-50 employees
More than a year
“Honest review”
Pros
Incredibly easy to use and keeps track of everything.
Cons
I don't have any cons except that I wish I could integrate QuickBooks Online.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Peter O
Financial Services, 51-100 employees
More than a year
“FreshBooks. Get it all one from a single product accounting bookkeeping expense tracking and more”
Pros
FreshBooks is an all-in-one accounting platform that offers convenience and time-saving benefits. It effectively meets all accounting needs from a centralized product. Notably its budgeting functions such as expense tracking and time tracking ensure proper project budgeting and adherence to budgets. It also provides invoicing features and allows for automated reminders to customers regarding late payments as well as flexible payment options including card payments. By offering these functionalities FreshBooks streamlines accounting processes and promotes efficient financial management.
Cons
Throughout the period I've been using FreshBooks everything has always been in the right place making it easily accessible and usable for my accounting needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Md Arif
Animation, 11-50 employees
Less than a year
“The best thing about FreshBooks is that it is easy to use and the best part is that I can even open!”
Pros
FreshBooks is a simple user-friendly and affordable product.
Cons
The lack of a direct chat function is a downside. I would have liked an app or website where I could chat with my customers and keep them updated on my daily activities.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
10
Ken
Financial Services, 500+ employees
More than a year
“Bookkeeping and accounting is always simple if you have FreshBooks.”
Pros
One of the most captivating aspects of FreshBooks is its remarkable user-friendliness. With its user-friendly interface all the features are designed to simplify complex accounting and bookkeeping tasks making them easily achievable. FreshBooks provides a plethora of templates to create professional invoices ensuring an impressive presentation. It also facilitates efficient expense tracking to maintain proposed budgets and effortlessly generates financial reports offering valuable insights into business financial performance.
Cons
FreshBooks is a straightforward product that offers user-friendly accounting and bookkeeping functions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Allison
Management Consulting, 1-10 employees
More than a year
“Great Invoicing Tool for Time Tracking”
Pros
FreshBooks is highly valued for its easy invoicing and time tracking capabilities. Integration with Teamwork project management software allows for detailed time tracking against tasks and milestones with the ability to export time data to FreshBooks. Additionally FreshBooks seamlessly integrates with PayPal gateway for accepting major credit cards.
Cons
Collaborating with other contractors using FreshBooks doesn't work very well. Also the per-client pricing has become expensive for those of us with many one-off clients. The retainer payments feature was not easy to use.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Arun
Information Technology and Services, 51-100 employees
Less than 6 months
“Ease to use”
Pros
It is user-friendly and can be learned within a week.
Cons
Occasionally it gets stuck when generating multiple reports.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Shifatul
Computer Software, 1-10 employees
Less than a year
“faith experience”
Pros
Known for excellent customer service and commitment to providing a positive experience.
Cons
The mobile version is worse with screen navigation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
David
Construction, 1-10 employees
Less than 6 months
“A complete bookkeeping solution”
Pros
Easily integrates with other software applications.
Cons
Overall we have found the software to be well-designed and helpful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mandy
Health, Wellness and Fitness, 101-500 employees
Less than 6 months
“Invoice and scheduling needs are met”
Pros
This software simplifies scheduling billing and invoice creation.
Cons
So far there are no cons but I've only been using it for a short while.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sai Vikas
Computer Networking, 500+ employees
More than a year
“Nice place to work”
Pros
I find this software intriguing and captivating.
Cons
Unintentionally I find myself falling into this most of the time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Yves
Computer Software, 11-50 employees
More than a year
“FreshBooks helped me a lot in managing my individual and Company finances”
Pros
FreshBooks offers a wide range of functionalities that greatly contribute to accomplishing my work effectively.
Cons
The user interface can be challenging to navigate for me. Some elements are hidden and require time to discover.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Guat Hoon
Financial Services, 1-10 employees
Less than a year
“FreshBooks an incredible tool for small business to bill clients”
Pros
The best aspect of this software is its user-friendly nature. It allows easy tracking and editing of business data on both the PC and app. Copying invoices is effortless saving a significant amount of time. Affordable and flexible price plans are available based on the number of employees. The customer service is exceptional.
Cons
The number of invoice templates is limited and manual entry takes time.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Reuben
Education Management, 1-10 employees
More than a year
“Freshbooks review”
Pros
Noteworthy for its ability to accept online payments.
Cons
It cannot be used offline and the plan doesn't allow for adding more clients.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mitesh
Real Estate, 51-100 employees
More than a year
“Achieving the best in invoicing and accounting with the best accounting tool FreshBooks”
Pros
Right from the start the support we've received from FreshBooks' customer support staff has been exceptional. They are consistently available to provide any necessary assistance along the way and their support is always professional. FreshBooks prioritizes the security of personal and financial data employing advanced security functionalities like encryption to ensure data safety. Additionally the customizable invoice templates allow for the creation of professional invoices and the software enables the setup of automated payment reminders for late payments.
Cons
Creating invoices with FreshBooks has been easy and it simplifies the entire accounting experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Juliet
Health, Wellness and Fitness, 1-10 employees
More than a year
“Why FreshBooks is The Best Accounting Software for Your Small Business”
Pros
FreshBooks is specifically designed for self-employed individuals and small businesses making it the ideal accounting software for small businesses. Its seamless design and ease of use save time and it seamlessly integrates with other favorite apps. FreshBooks can be accessed through an Android app allowing for convenient on-the-go use.
Cons
Despite being cheaper than other accounting software FreshBooks requires an additional fee per user account regardless of the plan you choose.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mahir
Information Technology and Services, 51-100 employees
Less than a year
“A little bit expensive”
Pros
FreshBooks may be slightly more expensive but its modules and features are top-notch for managing business accounting.
Cons
When the number of users becomes too large it becomes quite expensive.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Arpita
Information Technology and Services, 51-100 employees
Less than a year
“Expensive but Useful Accounting software”
Pros
This software has everything necessary to track and manage company finances. Its features work flawlessly and the application is very easy to use.
Cons
It becomes costly especially with a big team. That's one of the biggest challenges.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
7
Functionality
6
Mike
Education Management, 500+ employees
More than a year
“Generally One Of The Most Useful Tool to get work done.”
Pros
The usability simplicity and reliability of FreshBooks are greatly appreciated. It is easy to obtain upload data and navigate the site.
Cons
It is extremely inconvenient when a client is unable to pay via invoice and solely for this reason I have been considering switching to a new tech company.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10