Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

I
Ibrahim

Mechanical or Industrial Engineering, 1-10 employees

Less than 6 months

4.0

Few things I can say about freebooks

Pros

With FreshBooks Ive replaced traditional pen-and-paper methods managing finances more professionally. While its UI is nice it could use some improvements.

Cons

I havent found any flaws with it yet. However enhancing the user interface to make it more visually appealing could be beneficial. It currently looks a bit too formal.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

V
vernon

Banking, 101-500 employees

More than a year

5.0

Interface the truth its that good

Pros

FreshBooks has been my go-to for years offering easy-to-read invoices superior graphics and comprehensive features for businesses of all sizes.

Cons

While it offers many features users may find it takes time to create hourly assignments. Nonetheless it offers good value for the money.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K
Khurram

Accounting, 1-10 employees

5.0

FreshBooks Review

Pros

Sending invoices through email and integrating payment options like Stripe and PayPal are seamless processes with FreshBooks and theres even a free subscription available for partners.

Cons

The tier-based pricing structure from Lite to Premier can be confusing and integration issues with WePay are notable.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

A
Anonymous

Not specified, 1-10 employees

Less than a year

5.0

Freshbooks is One of Finance Management Tool Out There

Pros

What stands out about FreshBooks is its ability to eliminate desk work organizing documents effectively and enabling precise financial management for specific projects. The time-tracking feature ensures consistency and clarity in tasks.

Cons

I havent encountered any major issues with FreshBooks. Its been reliable with responsive customer support. I appreciate the various pricing plans available catering to different budgets. The customer service promptly resolves any errors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jenna

Hospitality, 1-10 employees

Less than 6 months

5.0

Spectacular Program

Pros

Transitioning from Excel to FreshBooks for expense tracking has significantly simplified my workflow.

Cons

So far my experience with the product has been positive and I plan to continue using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR
Muhammad Rizwan

Information Technology and Services, 11-50 employees

Less than a year

4.0

Simple, Sleek and Smart Accounting Software

Pros

FreshBooks stands out for its efficiency speed and proactive approach in accounting tasks.

Cons

The pricing seems a bit steep compared to competitors.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

S
sifiso

Banking, 101-500 employees

More than a year

5.0

FreshBook - a game changer

Pros

FreshBooks excels in reducing paperwork providing clarity on project time investments and organizing receipts effectively.

Cons

Theres limited space available to write notes for projects which can be restrictive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E
Esdras

Banking, 11-50 employees

Less than a year

5.0

That's incredible

Pros

FreshBooks has made our work a pleasure particularly after needing it for several months.

Cons

I find FreshBooks to be comprehensive leaving me with no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W
Wouter

Machinery, 1-10 employees

More than a year

5.0

Fresh Books is the best software for buisness with marketing ;salesand finanances

Pros

FreshBooks has been instrumental in improving my understanding of finance offering convenient report downloads and a reliable automated system for credit card payments.

Cons

Im not fond of the limitations on the number of clients and the removal of PayPal integration in the new version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Y
YASSINE

Design, 1-10 employees

Less than 6 months

4.0

FreshBooks is one of the best but lack speed and cost more

Pros

FreshBooks offers a delightful user experience with detailed client records team collaboration tools and automatic mileage tracking among other features.

Cons

Some shortcomings include deficits in the dashboard limited invoice customization and slow performance in the mobile app.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

8

Functionality

6

A
Anonymous

Not specified, 1-10 employees

5.0

Experience a new way to manage your bussiness

Pros

FreshBooks is a significant upgrade for business management offering features for invoicing expenses and tax accountability.

Cons

It would be beneficial to have a well-translated version of the app at least in Spanish.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

S
Sadhan

Marketing and Advertising, 1-10 employees

More than a year

5.0

One of the best platform for Invoice & Billing software

Pros

One standout feature for me is the tax calculation function and overall the billing and invoicing features are excellent.

Cons

Thus far I havent encountered any issues with FreshBooks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EE
Engoudou Edzimbi

Marketing and Advertising, 1-10 employees

More than a year

4.0

Powerful and reliable software

Pros

FreshBooks simplifies various tasks like attaching or deleting applications tracking time and creating quotes all in one convenient platform.

Cons

While I appreciate the value provided I believe access to all features would enhance its functionality. Nonetheless even with the free trial its quite versatile. I prioritize quality over speed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 1-10 employees

Less than 6 months

5.0

Freshbooks is great

Pros

The user-friendly app makes navigating functions and organizing business tasks hassle-free. Its invoicing features including customization options and support for various payment methods are particularly noteworthy.

Cons

In my opinion Stripe offers slightly better payment options compared to FreshBooks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

M
Madhav

Banking, 500+ employees

More than a year

5.0

Review of FreshBooks

Pros

FreshBooks offers a free trial period for initial testing and its real-time invoice tracking capability is a valuable asset.

Cons

One aspect I believe FreshBooks could improve upon is providing direct integration with other CRMs.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

A
Ahsan

Computer Software, 1-10 employees

More than a year

5.0

Mostly useful software

Pros

I use FreshBooks daily for my work and it has surpassed other similar software Ive used before. Its incredibly useful and I highly recommend it to others.

Cons

Its user-friendly interface is a standout feature for me making it accessible even for inexperienced users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O
oussama

Telecommunications, 1-10 employees

Less than 6 months

4.0

Dev

Pros

The simplicity of FreshBooks is a major plus even for beginners joining our team.

Cons

Although not a critical feature I find the interface to be satisfactory overall.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

I
Ibrahim

Animation, 1-10 employees

5.0

Best software help me refresh my mind

Pros

FreshBooks is both easy to use and cost-effective making it a top choice among my friends.

Cons

The short duration of the free trial and difficulty in understanding the payment process can be challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

R
Ryan

Polaris Webmasters, 1-10 employees

5.0

Best for invoicing.

Pros

It’s been ten years that I’ve been using FreshBooks, and that’s for a reason. It is easy to use, it has so many great features, and serves well. It has an online payment feature, which gets all the payments fast, without any delay. It generates a professional looking invoice. I highly recommend this tool to everyone.

Cons

None for me. I like the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

B
Balaniraj

Ziphio private limited, 11-50 employees

4.0

Great product.

Pros

The tool is intuitive and user-friendly. It is great for invoicing and accounting. With the help of this tool my productivity has been enhanced. It is worth the monthly subscription.

Cons

The synchronization of data takes a lot of time and seems unstable as well. It has a limited use so having it on phone is futile.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9