FreshBooks Reviews

Pros

FreshBooks is incredibly simple to implement and use making it ideal for small businesses. It simplifies various accounting tasks such as invoicing payables payroll expense reports and taxes.

Cons

I am content with FreshBooks as it is.

Pros

FreshBooks' simplicity has greatly improved my workflow. It effortlessly handles tasks like tracking receipts managing expenses invoicing clients and storing invoices. The automated invoice sending feature allows me to focus on my work while the system takes care of sending invoices.

Cons

I disliked the fact that many features are behind paywalls and require upgrading to the next tier. While this might be acceptable if I primarily used the invoicing feature considering the price it seems odd that more features aren't included.

Pros

The affordability combined with exceptional support and user-friendliness makes FreshBooks a fantastic value for money.

Cons

It still lacks certain features and if we forget to save we risk losing data.

Pros

The process of creating invoices is exceptionally easy and visually appealing. The platform's ability to track various transactions including time tracking billing and payments in one place is highly convenient. Although it may take some time to get accustomed to the overall usability is smooth.

Cons

Unfortunately the software falls short in terms of double-entry accounting. I encountered difficulties with the time-tracking plugin after an update and I wish the reporting feature had seen more improvements.

Pros

FreshBooks covers a wide range of financial and accounting management needs including invoicing and payment processing.

Cons

The security feature needs enhancement as does the process of fetching and updating data.

Pros

FreshBooks simplifies financial management within projects making it accessible even to those with limited experience. It allows for accurate quoting and cost reduction enabling us to effectively manage all financial challenges within our projects. FreshBooks empowers us to handle bids and project finances efficiently ensuring we can achieve cost-cutting objectives while maintaining project success.

Cons

At times the application experiences prolonged downtime which negatively affects our clients' business. This might require additional customer support during those periods.

Pros

The step-by-step ease of use is what I liked most about this product.

Cons

I found nothing uninteresting about this software.

Pros

Financial management, accounting management, invoicing and payment processing are handled really well. It covers the core workflows I need without feeling scattered and everything stays organized around the money-in/money-out process.

Cons

The security features and the ability to fetch and update data could use more attention to make those parts feel more reliable and complete.

Pros

Managing the financial side of our project has been simple and it keeps everything organized as issues come up. The system also lets us create quotes for bids and those quotes can be pulled up quickly even by newer team members without much experience. Overall, it helps cut down on extra project costs and waste.

Cons

Occasionally the application has downtime and during those periods our clients' business can be affected. That situation may also require extra customer support while the system is unavailable.

Pros

I've really enjoyed using it to stay on top of project tasks and to organize everything that needs to get done and sent out. Having it all in one place makes it simple to do a quick check and confirm that nothing is missing.

Cons

Customization on the invoice side is pretty limited which I'd like to see improved. It would be great to be able to add a logo or custom designs so the invoices feel more designed.

Pros

Using this software has been simple, no formal training is needed. Creating invoices and ledgers is quick and simple and the year-end reports required for taxation and financial reporting are generated automatically. Errors are also limited which makes the end-of-year process much less stressful.

Cons

One feature I'm missing is quarterly tax estimate generation since that's needed for accounting in my setup. Customer support also hasn't been up to the mark when I needed help.

Pros

You can pick from a bunch of different customization designs, set discounts as needed and get instant updates right away. The mobile app integration also works really well and makes it convenient to manage everything on the go.

Cons

Doesn't offer quarterly tax estimates which is something our business depends on. Also, the user limit feels pretty restrictive and that's a noticeable downside.

Pros

I really enjoy creating professional invoices in a practical way. Keeping track of expenses, receipts and invoices is simple and it's helped organize my workflow a lot. Having everything in one place has made the whole accounting process much simpler for me.

Cons

Interface isn't quite adaptive. Beyond that, there aren't any standout downsides.

Pros

This system has been a really strong fit for running business operations, it covers pretty much everything a business typically needs to keep things moving. The overall flow feels smooth and the modules are well integrated so the day-to-day experience comes across as easy.

Cons

Main trade-off shows up as pricing, it can get quite expensive once your user count grows. Also, the reporting engine starts to lag a bit when the data sets get large.

Pros

Creating and sending invoices feels simple and it also keeps customer information stored in a database which saves time when I'm billing again.

Cons

It comes across as pretty bare-bones. The prompts and hints feel childish and show up on every page even when I've already used that feature. Also, the general ledger is built out poorly and ends up being hard to work with and the invoice/estimate customization options are pretty limited.

Pros

Even if you're not an accountant, this cloud provider still delivers real value. It's a solid, practical application and comes with a pretty wide range of features to work with.

Cons

I think a simpler, cleaner interface would be a nice improvement.

Pros

App runs in the cloud and feels pretty user-friendly, with a simple design that gets you going quickly.

Cons

Invoice customization options don't go as far as I'd prefer so I'm a bit limited in how I can design them.

Pros

Quite effortlessly, it pulls a bunch of accounting and bookkeeping tools into one place so you can handle invoicing, tracking and reporting from a single product instead of juggling separate tools for each task. The built-in features, like expense tracking, invoicing, reporting and time tracking, help you get a clearer and more reliable view of your business's financial health. Payment reminders are automated too which makes it simple to nudge customers when payments are late. I also appreciate the branded invoice options since they help you keep everything consistent with your organization's look. For recurring bills, the billing automation cuts down a lot of manual work. Also, it's simple to track expenses and store receipt records.

Cons

Honestly there's nothing I dislike about it, everything has worked well for me.

Pros

I really liked how simple it was to create proposals and invoices, plus the ability to turn proposals directly into invoices. It also made it simple to accept credit card payments which helped speed things up a lot.

Cons

This is something I genuinely like but it hasn't handled the accounting side of our big business very well. We work with a professional accountant and she keeps pointing out issues with the numbers coming from it. That's pretty frustrating since I already spend a lot of time managing our finances and I'm looking for an app that fits smoothly with the way we handle things now.

Pros

The invoicing and expense tracking are put together really well and the mobile app runs smoothly. For those core tasks, everything works as expected.

Cons

After using FreshBooks Classic for a few years, the missing accounting features started to feel like a dealbreaker. Also, the regular price increases make it hard to justify paying for something that only covers the basics.