FreshBooks Reviews

Pros

It meets all our needs and is easy to use making it a valuable tool.

Cons

There are no drawbacks but it would be great to see more cool improvements.

Pros

FreshBooks stands out by consolidating various accounting and bookkeeping features into one centralized product providing a comprehensive solution for businesses. Its extensive range of tools including expense tracking invoicing reporting and time tracking offers a reliable understanding of financial health. The automated payment reminder feature simplifies the process of sending reminders for overdue payments. Additionally FreshBooks allows for the creation of branded invoices ensuring a professional look that aligns with your organization's brand identity. The automation of the billing process reduces the workload associated with recurring bills. Furthermore FreshBooks facilitates expense tracking and receipt management enabling efficient record-keeping. Overall FreshBooks streamlines financial management making it an invaluable asset for businesses of all sizes.

Cons

There is nothing that I like least about FreshBooks. It works well from my perspective.

Pros

The ability to view outstanding payments in one place is impactful. The product's ease of use and seamless integration into existing business processes are commendable.

Cons

It would be better to have more advanced accounting features at a lower price. Improved report capabilities are definitely needed and entering customer information can be somewhat tedious.

Pros

Creating proposals invoices and accepting credit card payments is a breeze with FreshBooks. It simplifies collaboration and streamlines workflows.

Cons

I love FreshBooks but it doesn't seem to handle accounting well for our large business. We've hired a professional accountant to help us with the numbers and she often finds errors in the reports from FreshBooks. It's frustrating because I spend a lot of time managing our finances and need an app that aligns well with our existing processes.

Pros

The invoicing and expense tracking features are well-implemented and the mobile app works seamlessly.

Cons

I started with FreshBooks Classic but after a few years the lack of accounting features became too noticeable to ignore. Combined with frequent price increases it became too much for too little.

Pros

It's easy to use and the software offers some cool features.

Cons

It is overpriced and WePay holds onto your money for days.

Pros

Strongest part of this software for me was the professional way it helps with creating invoices especially with tax support. It also stays accessible and user-friendly while covering a lot of areas, payroll management, inventory management and project/time management. Handling large databases feels manageable and the reporting side is solid, reports are easy to generate and invoice tracking updates in real time. The overall setup and implementation felt smoother and simpler than expected and the cloud-based support has been very helpful.

Cons

A few things held it back. The biggest gap is the WePay integration, plus the user manual is limited and doesn't have enough coverage in English. Time tracking within projects is missing and recurring project budgets aren't handled very well. Another annoyance is that it's hard to carry a customer's last balance over to a new invoice. Also, it doesn't integrate well with QuickBooks which makes accounting workflows more difficult.

Pros

Handling financial challenges in my project is really simple with this FreshBooks app and it works smoothly. I can quickly create quotes, send bids and manage all kinds of finance-related tasks without much hassle.

Cons

Occasionally the app has downtime that really disrupts my workflow. It would be great if they could fix those reliability issues in future updates.

Pros

Using it has been simple and it's packed with useful features... especially the invoice tracking which makes running my business a lot simpler.

Cons

It would be even better if M-Pesa integration were included so the overall out-of-the-box experience felt truly complete.

Pros

Any freelancing job I've needed to handle inside the organization fits well with it. The interface is really user-friendly and the way it transmits data feels highly secure. Also, I can quickly adjust financial reports thanks to the alerts and I'm able to set those alerts up the way I want.

Cons

FreshBooks doesn't feel built for large businesses and the ledger features don't meet expectations. After the most recent update, the overall experience dropped for me because the previous version worked better. Also, the pricing differs quite a lot between the different variants.

Pros

The onboarding flow is genuinely excellent and the whole platform feels simple thanks to the simple, GUI-driven interface. It also covers everything end-to-end for setting up and running accounts, with a high degree of automation that keeps the process moving. Also, it's a highly compliant system and comes with an extensive range of add-ons. Support from the live team has been solid whenever I've needed help.

Cons

Costs can ramp up pretty fast. The way invoices are sent is a bit dated and team member pricing can add up. Also, the payments side has had some issues, there have been cases where payments didn't go through properly.

Pros

Once you press send, it does actually deliver invoices automatically. That part works well.

Cons

Price is on the high side and support hasn't been very responsive from what I've seen. The setup and day-to-day flow for creating sorting, storing and generating reports feels scattered rather than connected.

Pros

Pretty simple software for handling both one-time charges and recurring billing.

Cons

No issues to report.

Pros

I don't have any specific pros to list for this app because every feature genuinely helps me. The way the app supports different needs makes it feel useful across the board.

Cons

Right now, nothing comes to mind that needs improvement since it already provides support for people like me. The features are all helpful which is exactly why I decided to install it.

Pros

It has been a solid fit for handling my company's accounts. The interface is simple, the pricing is affordable and it's available no matter where you're located.

Cons

Quality matches my expectations completely so I have no cons

Pros

Genuinely, its so user-friendly and makes it simple to manage your accounts.

Cons

That said, I think it's a bit pricey compared to other options on the market.

Pros

Appreciate being able to upload clients I invoice often when I switched over. Linking my bank accounts was simple and importing transactions worked without much hassle. The app also lets you create rules for accounts so transactions can be categorized automatically. Also, the invoice templates look polished and creating invoices is quick and simple.

Cons

Accounting gets complicated if you have employees and you're paying any benefits. Separating what my employees contribute toward health insurance and retirement versus what I contribute turned into a huge headache. My bookkeeper and I ended up spending a lot of time going back and forth with their support to figure out the right setup. Ultimately, the workaround requires using journal entries which is time consuming and honestly doesn't feel very adaptive.

Pros

Absolutely outstanding. I love how it lets me handle everything in a single graphical interface which makes the whole workflow feel much more organized.

Cons

Would be even better if it included check...writing features and made payroll a bit more simple but overall I really enjoy using the program.

Pros

Using this software made a noticeable difference right away. I can track my invoice records, expenses, payments and other accounting details without much hassle and everything feels organized in one place.

Cons

Processing transactions inside the app has been simple and I'm happy with how it works.

Pros

Love it! it's both simple to use and genuinely effective which has helped my business a lot. The workflow feels adaptive so I can get things done without wasting time.

Cons

Display colors aren't exactly what I prefer and I'd also like to see more features that make my tasks even faster.