Rachel
Marketing and Advertising, 1-10 employees
More than a year
“Freshbooks is the ultimate for a service-based business”
Pros
I used to be a loyal user of Quickbooks appreciating its app and time tracking capabilities. However as functionalities were gradually removed I made the switch to FreshBooks specifically designed for small service-based businesses. With built-in features like recurring billing time tracking and payment processing FreshBooks proved to be an effortless and efficient solution. Setting up the software took only two hours and the overall experience was excellent. FreshBooks truly empowers business owners to focus on running their operations smoothly.
Cons
This software falls short on the accounting side. If you're familiar with QuickBooks you know the importance of double-entry accounting in-depth reporting with punchouts and a quick profitability dashboard. FreshBooks lacks these features and you'll need an accountant's help at the end of the year. We had to rebuild our system because FreshBooks doesn't support a cash-based accounting system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
salah eddine
Consumer Electronics, 1-10 employees
Less than a year
“FreshBooks totally complies with all of our requirements.”
Pros
FreshBooks seamlessly accommodates freelancing jobs within organizations. Its user-friendly interface ensures secure data transmission while quick alerts enable immediate manipulation of financial reports.
Cons
It wasn't designed for large businesses and it lacks the ledger capabilities that were expected. The most recent update has diminished its respect as the older version operated more effectively. The cost varies significantly across different versions.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Yazan
Accounting, 51-100 employees
Less than a year
“Review about freshbooks”
Pros
The onboarding process is excellent with a simple GUI-driven interface. It provides an end-to-end account solution with a high degree of automation. The system is highly compliant and offers an extensive range of add-ons. Live customer support is also available.
Cons
The cost can quickly add up and there are issues with the payment system as well as additional charges for team members.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Mina
Real Estate, 11-50 employees
“Mostly Satisfied”
Pros
Invoicing becomes a hassle free task with FreshBooks! Give it a try and you'll be satisfied.
Cons
It's an overall excellent software and there's really nothing negative to say about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
“Expensive”
Pros
Sending invoices with just a click is a great feature but other functionalities could be more user-centric.
Cons
The software is expensive and the support is lacking. The way you create sort store and report is disjointed.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
9
Functionality
6
Perry
Real Estate, 11-50 employees
Less than 6 months
“Satisfied user”
Pros
Billing and invoice tracking are made easy with FreshBooks. Vendors receiving the invoices find them clear and organized.
Cons
There are no downsides to this software. It's truly fantastic and highly recommended for any company that uses invoices.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Joshua
Information Technology and Services, 500+ employees
More than a year
“Great Software - Easy to Use”
Pros
Manage both one-off and recurring billing effortlessly with this simple and user-friendly software.
Cons
I have no complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Michelle
Environmental Services, 1-10 employees
More than a year
“Freshbooks Review”
Pros
This app has been incredibly helpful to me and I can't find any cons. All the features have proved beneficial.
Cons
There is no need for improvement because the app provides helpful assistance to people like me. All the features are beneficial which is why I installed this app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hermann
Internet, 11-50 employees
More than a year
“Freshbook”
Pros
FreshBooks is an ideal solution for managing company accounts. It's easy to use affordable and available worldwide.
Cons
FreshBooks is a top-quality software that surpasses all my expectations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Stephane
Mining & Metals, 101-500 employees
More than a year
“Freshbook review”
Pros
Managing accounts is a breeze with FreshBooks' user-friendly interface.
Cons
In my opinion the software is slightly more expensive compared to its competitors.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Bongani
Broadcast Media, 11-50 employees
Less than a year
“Everything in one easy place!!”
Pros
From invoicing to online payments FreshBooks offers a wide range of features. Transfer timesheet data to invoices and collect payments quickly.
Cons
Besides the free trial there is a high charging fee and there is a limited number of FreshBooks invoice templates.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“It's ok”
Pros
As an avid reader I appreciate the price of this product.
Cons
I'm not a fan of the recurring monthly charges.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Alicia
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Fine if you are the only one in your business”
Pros
When I transitioned I loved that I could easily upload frequently invoiced clients. Setting up bank links and downloading transactions was a simple process. Creating invoices is a breeze and the software allows for customized rules for accounts.
Cons
The software lacks support for accounting when it comes to employees and benefits. Trying to separate the cost of employee contributions to health insurance retirement etc. from what I contribute has been a nightmare. My bookkeeper and I spent a significant amount of time with FreshBooks support trying to figure out how to do it. It turns out it requires a time-consuming and nonsensical journal entry.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
6
Anonymous
Not Specified, 1-10 employees
“Good for beginners”
Pros
FreshBooks has been incredibly helpful both for my business and home services.
Cons
However the free trial was insufficient for beginners.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
7
Functionality
8
David Nicholas
Accounting, 101-500 employees
Less than a year
“Recommended Software for Accounting”
Pros
Since using this software I've noticed a significant impact. Tracking invoice records expenses payments and other accounting tasks has become easy and efficient.
Cons
Processing transactions in this software is easy. I really like it!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Stephen
Information Services, 1-10 employees
Less than a year
“Fresh books is outstanding”
Pros
FreshBooks is outstanding offering an all-in-one graphical interface for seamless management.
Cons
I wish the program had check writing abilities and payroll could be a bit easier but overall I love the program.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ivy Rose
Food Production, 1-10 employees
More than a year
“Excellent accounting software”
Pros
This software is both easy to use and excellent providing substantial assistance to my business.
Cons
The display colors are not ideal for me and I wish there were more features to help me complete tasks faster.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Tina
Arts and Crafts, 1-10 employees
“Easy to use Invoicing”
Pros
Whether you have a small or large business this software is perfect for invoicing and billing. Its ease of use is unmatched.
Cons
The only reason I stopped using it after the trial is the price point. If it were cheaper I would continue using it.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
10
Shaik
Information Technology and Services, 51-100 employees
Less than a year
“Simple software for Billing and Invoicing”
Pros
Managing bills and invoicing is made simple with this user-friendly software.
Cons
It would be beneficial to have integration with other software like Salesforce.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Hilton
Construction, 1-10 employees
Less than 6 months
“User friendly”
Pros
It's incredibly easy to use saving time on tasks.
Cons
No comment. I am satisfied with their services.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10