FreshBooks Reviews

Pros

Simple to use and works well even if you don't have any accounting background. It's also compatible with what I needed day to day so it didn't feel overwhelming to set up and start using.

Cons

Does require some designing for certain business types, travel companies in particular. I also wish it had more detailed handling for forex payments since that part needs clearer coverage.

Pros

Covers a lot of the usual accounting needs for small businesses. I can generate and send invoices and it also makes getting paid much more simple. There's also support for tracking additional sources of income beyond just sales.

Cons

"Other income" section still has to be entered manually. Also, the import tool hasn't been dependable for me and it doesn't properly consider tax-related information when bringing data in.

Pros

Lets me generate invoices for my products and it also helps me keep tabs on my time so I can stay organized.

Cons

Direct payments from clients don't seem to work which is frustrating when I'm expecting funds to come through automatically.

Pros

Actually keeps my remote work and personal life balanced and feels pretty mainstream in day-to-day use. The software is simple, it tracks my time and it handles my invoices without turning into a big hassle. When something comes up, customer support is quick to respond and stays involved while troubleshooting until it's sorted out. Overall, it's been a solid choice for getting my bookkeeping done and keeping things fresh.

Cons

One thing that's been annoying is the limited number of clients allowed,once I hit the cap, I may need to create a new account or switch to a different bookkeeping tool if I've run out of space/data.

Pros

I really like how adaptive the app feels and how quickly I can get things done. The invoicing, payment processing and accounts receivable tools are simple but still powerful enough to handle everything I need in that area. Also, the support team has been excellent... friendly, quick to respond and genuinely helpful. It's made a big difference in keeping my one-person operation running smoothly from an accounting standpoint.

Cons

There isn't anything I dislike about the software at this point.

Pros

Creating an invoice and sending it to a client feels really simple and it fits nicely with several other services you might already be using. That combination helps everything run more efficiently.

Cons

Works well with other services and stays trouble-free when you connect it to more than one tool.

Pros

App has a standout point of interaction that makes it feel really simple to use, plus there's a strong set of templates you can start with right away for different bookkeeping needs. It also works well when you connect it to other apps which makes it a genuinely useful tool. Being able to create invoices, send them out quickly and then keep an eye on the status and performance afterward is exactly what I recommend it for.

Cons

So there's a Chrome extension for time tracking but it doesn't function as reliably as the time features inside the app. The extension was updated recently and now it's not working the way it should. When you type the project or venture name, it doesn't auto-suggest properly so you end up scrolling through everything to find the right one. I'm sure they'll fix it soon. Occasionally there are also issues syncing costs and I'd love to see more features that make categorizing faster and simpler.

Pros

It handles time logs reliably and makes billing customers for tracked hours simple. The customer service feels better than what most competitors offer. There's a mobile app so you can manage accounting and billing while you're out. The time tracking itself just works. The user interface is clear and easy to understand. You can choose from multiple templates and fully customize them, generate recurring digital invoices, apply discounts and get instant notifications when invoices are viewed or paid online. The mobile app mirrors these same features too.

Cons

Doesn't include quarterly tax reports like QuickBooks Self-Employed though it can generate sales tax and cost reports. Pricing is a limitation, adding more users costs $10/month and depending on the plan, you're capped at 5 or 50 clients on the lower tiers. It's not set up to track income/expenses by class. And even though the premium price feels reasonable for many small business owners, the $15/month+ cost is still hard to swallow when you look at the restrictions on cheaper plans.

Pros

The accounting features have been a huge help for me at work. I use the app daily and it genuinely supports what I need to do day to day.

Cons

No real complaints so far. I haven't run into any noticeable issues since I started using it.

Pros

We enjoy the automated setup for invoices and receipts, plus how user-friendly everything feels. It also gives me multiple options for sending receipts directly to my clients which makes the whole process a lot smoother for a small business.

Cons

Dont have anything bad to say, it actually has helped me avoid hiring an accountant.

Pros

Categories are really well organized in the latest version and signing up on the site is simple. Overall, the software feels quite complete and it also seems to keep adapting to what feedback, considering it's been around for nearly 20 years. The initial tutorial is especially good, it's a solid starting point for beginners and helped me get going quickly.

Cons

App is only available in English so you end up relying on automatic translation which isn't always accurate. Also, there's no BRL (Brazilian real) option as a currency for entering the estimated annual profit which is pretty limiting if you're working with Brazilian currency.

Pros

Really enjoy how simple it is to create professional invoices, keep track of them and handle the backend accounting tasks. The integration with Gusto is also a big plus and makes the whole workflow feel connected.

Cons

Nothing negative comes to mind, UI looks great and the features for the price feel spot on.

Pros

The app has a really user-friendly setup and a solid set of features especially clean reporting, time tracking and automatic invoicing. The automatic invoicing feature, in particular, cuts down a lot of my admin work since I'm not spending extra time preparing invoices to send to clients.

Cons

Came across occasional bugs and server-related hiccups. Page load times can be slow and when I'm generating invoices I sometimes run into delays.

Pros

Invoice management is the standout feature for me. The workflow is clear to handle and it's made a real difference in how I run my business. It supports my finances and makes accounting much more manageable which has had a positive impact overall. I'd happily recommend this to anyone looking for reliable invoicing.

Cons

There's a cap on how many users and clients you can manage. Hitting that limitation slowed down parts of my business processes and also affected how I record information.

Pros

FreshBooks is a simple and user-friendly solution for freelancers and small businesses. The customer support is excellent and the invoice tracking for app plans is highly efficient.

Cons

There are limitations on the number of users and clients. Additionally there are problems with obtaining tax estimates for quarterly payments and an autosave feature for every minor edit or new entry would be helpful.

Pros

The billing services are excellent specifically designed for very small enterprises and independent contractors. The software is user-friendly and the customer service is outstanding.

Cons

The base package has limitations on the number of customers and users and it does not include access to an accountant or bank reconciliation.

Pros

I'm grateful for the switch to FreshBooks. The program's cost versus the time it saves is worth it. It's easy to use and the customer service is amazing always providing support when needed. The user-friendly interface is highly appreciated.

Cons

I genuinely have no feedback on how to make it better. FreshBooks had everything I needed to run my business smoothly.

Pros

I love the simplicity of this program. It's easy to use and there's no need to install anything on the computer.

Cons

It would be great to have more API tools for connecting third-party tools if desired.

Pros

FreshBooks is one of the best accounting software I've come across. I'm definitely considering purchasing it.

Cons

I believe the user experience (UX) could be improved and I noticed a delay when logging into the system.

Pros

Despite being relatively new in the UK market FreshBooks proves to be a strong competitor in the bookkeeping software industry. It stands out when used with Barclays Bank and is free for Barclays customers.

Cons

The software doesn't have direct integration with HMRC or other tax production software.