FreshBooks Reviews

Pros

Quite simple to get the hang of and the company also provided a strong learning setup. Their onboarding support helped us roll it out across our full customer base of 5,000+ people right from the start.

Cons

One missing feature so far, there doesn't appear to be an option to scan and attach an invoice that was created outside of the app.

Pros

I appreciate that they let me test the tool before I commit my money. Deployment is quick and the dashboard feels adaptive which makes it easier to get started. Also, their customer support usually replies very fast.

Cons

No cons from me!

Pros

This tool makes it simple to track and manage business financial expenses. It also handles invoicing and billing in one place so you can manage everything without juggling multiple tools.

Cons

For me, nothing negative stands out, I haven't come across a reason not to use it.

Pros

Made my day-to-day bookkeeping a lot easier. Setup was simple and I really appreciate the visual dashboard that gives me a quick overview. Invoicing and tracking expenses feel simple and manageable especially since I'm not an accountant. I don't want all the extra complexity that comes with some other accounting tools so this hits the mark perfectly. I've been using it for years now and it's consistently worked the way I need.

Cons

Mobile app has a few feature limitations compared to the desktop version but the overall experience is still very user friendly.

Pros

I'm genuinely happy with this software, every feature feels useful and the whole setup is very user friendly. My staff took to it quickly and it truly "just works" for my business. It helps organize day-to-day paperwork so everything runs more efficiently.

Cons

There's honestly nothing I dislike about the app, the features or the software overall. It fits my workflow perfectly and performs reliably for my business.

Pros

Its ability to help you amaze customers with customizable, professional invoices is really solid and it clearly shows the work you've done. It comes with a comprehensive double-entry accounting setup that links things like statements and estimates, expenses, time tracking and projects. It also helps organize daily back office tasks such as creating accounts, recording payment receipts, tracking incidentals, logging billable time and generating financial reports. Overall, it's a connected invoicing and accounting service that saves you time and makes you look more qualified.

Cons

On slower connections, it can take a bit longer to load and complete tasks because internet speed affects performance.

Pros

What i appreciate the most is how it saves a lot of staff time. The service also manages collecting invoices, sending them to customers and handling communication with the bank. There's even a group of accountants who review and analyze your business.

Cons

Pricing feels too high for a small business.

Pros

Cost-effective option with features that feel comparable to QuickBooks but at a lower price. Customer support is also solid.

Cons

Receipt upload could use some improvement, nice feature though it still feels a bit buggy at times.

Pros

This app is pretty practical and gets things done efficiently. The resource library also feels stronger than what I've seen in a few other accounting apps I tried so it's easier to work with when you need support for day-to-day tasks.

Cons

Only real downside is that it requires an internet connection to use it which can be annoying if you're offline or have spotty service.

Pros

Switching over to this tool has been a real breath of fresh air. It covers all the usual accounting and bookkeeping features and the extra tools that organize day-to-day work make it a total no-brainer.

Cons

No real downsides showed up for me yet.

Pros

Reporting is genuinely strong and the overall interface feels pretty pleasant compared to the software we've been using. It's a nice improvement on the day-to-day experience especially when digging into information.

Cons

Fits small-scale businesses well but once transaction volume goes up, it doesn't really boost efficiency anymore.

Pros

Bill pay, tax filing and keeping my ledgers have been handled in a way that feels both smooth and dependable.

Cons

Getting used to entering all my data took a bit of time at first but it ended up feeling simple once I settled into the routine.

Pros

Compared to the other accounting tools I've tried, it has the best-looking invoices and the most customization options. Getting everything set up felt simple and it lets me schedule automatic payments as well as recurring invoices. It also connects easily with QuickBooks and Stripe which saves a ton of time.

Cons

The bookkeeping side isn't as fully developed as some of the competitors but for a sole proprietor or a small business it still works really well.

Pros

For a business like mine, it brings a fresh approach to accounting and invoicing much like QuickBooks. It's very simple to set up and start using and the customer service has been consistently excellent. Overall, it's a solid tool for handling the finance side of the business.

Cons

One thing missing at the start is a set of tutorials which QuickBooks seems to provide. That would help if you're new in avoiding a few bumps right out of the gate though it hasn't been a dealbreaker since I could figure things out through trial and error.

Pros

Billing Invoice Ledgering is the most important part for me and it handles that really well.

Cons

Sometimes it feels a bit slow. I'm not sure whether it's related to memory or something else behind the scenes.

Pros

Genuinely, im in love with this app... the functions it includes are really useful for all kinds of companies. The payment setup also stands out to me and I can't say enough about it, you can pay only for the functions you actually choose, rather than getting locked into a full package you don't need.

Cons

Honestly the app feels like it has everything covered so I don't see much to complain about. The only downside I noticed is that there's a commission fee but it ends up not being a deal-breaker since you can still get all-in-one capabilities for your company.

Pros

It's easy to use and genuinely user friendly, even for people who aren't tech professionals. I didn't have to struggle through setup or figuring out how to navigate everything.

Cons

Would love to see it integrated more directly with other practices I use.

Pros

The interface feels simple and easy to understand which makes it very user friendly. It also includes a solid set of templates you can use for different accounting needs. Overall, it's been genuinely helpful for organizing my accounts and keeping records in order.

Cons

I only got introduced to this software pretty late. Also, the newer format doesn't feel as good as the Classic version that came earlier.

Pros

Pretty simple to use and the setup is quick, installing and rolling it out didn't take much effort. Customer support has been solid and responsive whenever I needed help. The platform feels safe and dependable and it covers the basics I actually use day to day, tracking time on projects, keeping tabs on income and expenses and generating invoices without hassle. It also works well whether you're running a smaller team or managing a bigger business.

Cons

No major problems have shown up so far, everything has been working well and I haven't found anything worth complaining about.

Pros

Enjoying the fact that I can track invoices and bills across all my projects without jumping through hoops.

Cons

Didnt come across anything negative about this product