Nitya
Information Technology and Services, 11-50 employees
More than a year
“Save time with FreshBooks Small business will love the platform”
Pros
FreshBooks provides an incredibly user-friendly experience with exceptional features like clean reporting time tracking and automatic invoicing. The automatic invoicing feature saves me a significant amount of time when sharing invoices with clients.
Cons
FreshBooks' website often experiences a few bugs and server issues leading to slow loading times. Additionally there can be delays when generating invoices.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Andrea
E-Learning, 51-100 employees
Less than 6 months
“The Invoice tool”
Pros
FreshBooks has a fresh and user-friendly interface making it easy to set up and seamlessly integrates with external tools like Stripe.
Cons
The software is primarily tailored for small companies and does not scale well for larger enterprises.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Dipak Lama
Photography, 1-10 employees
“Nice accounting software”
Pros
It's a great accounting software solution for small businesses.
Cons
Unfortunately there is no purchasing option available in my country. However it may still be suitable for small businesses.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Fresh book Accounting Best software”
Pros
The most impactful aspect of FreshBooks is its invoice management. It's incredibly easy to use and has had a strong positive impact on my business's finances and accounting. I highly recommend this excellent software to anyone.
Cons
The limitation on the number of users and clients has impacted my business processes and record-keeping due to these restrictions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Classic accounting software”
Pros
The user interface is fantastic and the automation feature feels cutting-edge and easy to use.
Cons
It would be advantageous if they could incorporate more functionalities similar to their competitors.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Gemma Piangco
Warehousing, 1-10 employees
Less than a year
“highly recommended”
Pros
Overall, I'd highly recommend it, it's very easy to use and covers what you need right away.
Cons
Nothing to complain about, everything you need is included and I felt fully satisfied.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammed Mubeen
Education Management, 500+ employees
More than a year
“Clean reports”
Pros
Easy to use and dependable, this is solid value-aided software. Navigation feels user friendly and the overall workflow makes it simple to get things done without headaches.
Cons
The free version could make better use of the available capacity since there's room to expand what you can do with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathy Blumenstock
Media Production, 1-10 employees
Free Trial
“organized my work”
Pros
FreshBooks really cuts down the hassle of invoicing by simplifying the whole process. It's laid out in a way that even a more "creative" person can jump in, enter details and feel good about the final results.
Cons
One thing that's slightly annoying is that I only discovered it in May, could've been using it for years. The free trial convinced me quickly though and I ended up becoming a paying customer.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Dayna Hunter
Consumer Services, 1-10 employees
Less than a year
“Im satisfied with it”
Pros
We were previously using a very expensive competitor and this has been a noticeable step up. It feels like a much better option overall especially for what we need day to day.
Cons
No complaints at all for how I'm using it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Augustine Tembo
Renewables & Environment, 1-10 employees
Less than a year
“excellent invoicing and support”
Pros
Running a small business, I've found this app handles the accounting work really well. It's simple, genuinely user friendly and the customer support has been excellent whenever I've needed help. Also, the invoicing features are solid and there's a tracking element included across all the plans which makes it easier to stay organized.
Cons
As a small business owner, I'm already pretty satisfied with it overall though I'd love to see more automation during the setup of sales tax jurisdictions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Julia Maria Martinez
Information Services, 51-100 employees
More than a year
“feature packed”
Pros
The platform feels really adaptable and it works well no matter what kind of setup we need. Our team has been using it for a couple of years now and since I already knew it from my freelance work, it was easy to pick up. Overall, it comes across as solid, simple and reliable. Right now we're on the Plus subscription and it seems pretty complete while still being affordable.
Cons
I'd like the app to go a step further in terms of usefulness... especially so I can get a complete view of my invoices even when I'm away from my desk.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Naincy Jaiswal
Information Technology and Services, 101-500 employees
Less than 6 months
“helps me daily”
Pros
Its so user friendly, with some dynamic features that make daily company tasks easier to manage. The invoicing workflow is well organized and the customer service has been responsive and helpful whenever I needed it. Overall, it fits nicely for keeping day-to-day operations in order.
Cons
Pricing could be more affordable for small organizations. I also run into limitations when I try to get a quarterly report, it doesn't seem to support that reliably. Also, the bank reconciliation statement feature feels a bit off when it comes to value especially considering the cost.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Brad Foster
Consumer Services, 1-10 employees
Less than 6 months
“My team loves it”
Pros
Quite simple to get the hang of and the company also provided a strong learning setup. Their onboarding support helped us roll it out across our full customer base of 5,000+ people right from the start.
Cons
One missing feature so far, there doesn't appear to be an option to scan and attach an invoice that was created outside of the app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Writing and Editing, 11-50 employees
More than a year
“free trial is great”
Pros
I appreciate that they let me test the tool before I commit my money. Deployment is quick and the dashboard feels adaptive which makes it easier to get started. Also, their customer support usually replies very fast.
Cons
No cons from me!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Vishal Mahour
Marketing and Advertising, 11-50 employees
Less than a year
“Very convenient to use”
Pros
This tool makes it simple to track and manage business financial expenses. It also handles invoicing and billing in one place so you can manage everything without juggling multiple tools.
Cons
For me, nothing negative stands out, I haven't come across a reason not to use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Teresa Huff
Non-Profit Organization Management, 1-10 employees
More than a year
“Keeps my finances organized”
Pros
Made my day-to-day bookkeeping a lot easier. Setup was simple and I really appreciate the visual dashboard that gives me a quick overview. Invoicing and tracking expenses feel simple and manageable especially since I'm not an accountant. I don't want all the extra complexity that comes with some other accounting tools so this hits the mark perfectly. I've been using it for years now and it's consistently worked the way I need.
Cons
Mobile app has a few feature limitations compared to the desktop version but the overall experience is still very user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Daniel Ziolkowski
Food & Beverages, 1-10 employees
More than a year
“all-around features”
Pros
I'm genuinely happy with this software, every feature feels useful and the whole setup is very user friendly. My staff took to it quickly and it truly "just works" for my business. It helps organize day-to-day paperwork so everything runs more efficiently.
Cons
There's honestly nothing I dislike about the app, the features or the software overall. It fits my workflow perfectly and performs reliably for my business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Bernard Bhatti
Computer Software, 1-10 employees
Free Trial
“customizable invoices are great”
Pros
Its ability to help you amaze customers with customizable, professional invoices is really solid and it clearly shows the work you've done. It comes with a comprehensive double-entry accounting setup that links things like statements and estimates, expenses, time tracking and projects. It also helps organize daily back office tasks such as creating accounts, recording payment receipts, tracking incidentals, logging billable time and generating financial reports. Overall, it's a connected invoicing and accounting service that saves you time and makes you look more qualified.
Cons
On slower connections, it can take a bit longer to load and complete tasks because internet speed affects performance.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ali Bourji
Business Supplies and Equipment, 101-500 employees
Less than a year
“saves staff time”
Pros
What i appreciate the most is how it saves a lot of staff time. The service also manages collecting invoices, sending them to customers and handling communication with the bank. There's even a group of accountants who review and analyze your business.
Cons
Pricing feels too high for a small business.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Consumer Services, 51-100 employees
Less than 6 months
“budget-friendly”
Pros
Cost-effective option with features that feel comparable to QuickBooks but at a lower price. Customer support is also solid.
Cons
Receipt upload could use some improvement, nice feature though it still feels a bit buggy at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9