FreshBooks Reviews

Pros

App feels simple to use and the interface is clean and adaptive. Customer support has been excellent whenever I've needed help.

Cons

There's also a Chrome extension for time tracking alongside the in-app tracking. It was recently updated and now it doesn't behave as expected, typing the project name no longer triggers the auto-search so you end up scrolling through every option (which is rough when you have a lot). I'm assuming they'll sort it out. A few times I've also had trouble syncing expenses and I'd love more features that would speed up things like categorizing.

Pros

This app feels simple and keeps everything focused. I was able to create professional-looking invoices, send them out and then monitor payment status. It also gave my clients visibility that their invoices were marked closed on my side which made communication a lot smoother.

Cons

A few screens can be a little confusing and occasionally it takes a bit of extra clicking to find the exact option you're after.

Pros

Seting it up is really simple. Training on the software was also simple so you can be brought up to speed without a lot of hassle.

Cons

There are a few additional features that could be added to take things to the next level.

Pros

The app is genuinely good and the customization options are solid. It also handles report processing really well which makes my workflow faster and more manageable.

Cons

Saw a pretty substantial price increase a few years back which still feels noticeable. I also think the earlier version was better though this current one remains an excellent choice overall.

Pros

I really appreciate that they went the extra mile across a few areas for their clients. Creating their own payment facilities shows real accountability and that matters. The platform is also simple to use and it's convenient that you can handle everything in one place... especially when you're tracking expenses and managing deposits.

Cons

No real complaints from me. It's a bit pricey but it offers a lot so it feels fair. Since you can cover payments plus accounting, point of sale and even project management in one system, the higher price makes sense compared to buying multiple tools separately.

Pros

Their customer service is really strong whenever I run into problems. Support is easy to reach and they get back quickly which makes troubleshooting a lot less stressful.

Cons

Access is limited because there aren't many people using the platform right now.

Pros

Feels like a proper mobile app, with a really attractive and beautiful interface. Logging in is simple too.

Cons

App keeps cutting the connection to my bank in a constant and annoying way. I also wish it had a desktop version so I could use it there instead.

Pros

Remy here, this is the only invoicing tool that really came through for us. It has one of the strongest pricing plans around, plus solid invoice management features that genuinely help cut down on time, money and overall stress. The interface is simple and the real-time reporting gives more autonomy over day-to-day business and better control of productivity. One small thing, for some reason, pricing plans aren't shown on our website anymore. That said, it is especially powerful with automatic follow-ups for unpaid invoices which has saved us a lot of time. It also handles accounting tasks so you don't have to juggle everything manually, definitely worth recommending.

Cons

No real bugs or problems showed up for us. If anything, I guess they could consider lowering the price even further (just joking, haha).

Pros

Compared with larger competitors, it is surprisingly inexpensive and it holds up just as well, if not better, in the same space. Setup and day-to-day use are simple and once you get the hang of it you can get really comfortable with it and fit it into your regular business routine and workflow.

Cons

Honestly there's nothing to complain about. Use it, take the time to learn it and you'll probably end up enjoying it.

Pros

I really like how good it looks and how polished the interface feels. Logging in doesn't leave me mentally drained, even after a long workday. Once I'm on the dashboard, the most important info is right there when I check in. It also works well for running my design business, I've been able to handle time tracking, create estimates and invoices, manage ongoing projects, set up retainer agreements and generally keep everything organized in one place.

Cons

Automatic payments can get confusing pretty quickly. The smartphone app also needs a lot of work to be more reliable and user friendly. Customer support still needs improvement as well. Lastly some features that are locked behind the pricier plans should probably be available to everyone.

Pros

The billing process is made quite simple and easy to use.

Cons

User-friendly, saving time and aiding data minimization.

Pros

FreshBooks provides an optimal approach to invoicing workflows and facilitates the easy sending of invoices.

Cons

Enhanced invoice customization options would be appreciated.

Pros

A rapid billing system that assists in creating and emailing invoices, with automated collections, recurring billing, and user-friendly expense tracking.

Cons

Better suited for smaller businesses rather than larger, complex ones.

Pros

The interface is highly intuitive and user-friendly. Tracking expenses, managing invoices, and generating reports are effortless with just a few clicks. The software also simplifies sharing information with my accountant and managing business finances. Overall, my experience with FreshBooks has been positive, and I would recommend it to others.

Cons

The interface proved perplexing and navigation was difficult.

Pros

Overall, it comes highly recommended for its ease of use.

Cons

A complete solution with guaranteed satisfaction.

Pros

The software is easy, reliable, and offers added value. It is also user-friendly.

Cons

Room for improvement in utilizing more capacity in the free version.

Pros

Instantly captures invoices and payment receipts, proving useful for managing accounting activities.

Cons

Limited users and clients, with additional costs for additions.

Pros

It significantly aids in tracking expenses and managing invoices.

Cons

Everything has been working perfectly for me.

Pros

FreshBooks has streamlined the invoicing process, making it user-friendly even for those with a 'creative' inclination.

Cons

My only regret is not discovering FreshBooks sooner; the free trial turned me into a satisfied paying customer.

Pros

We switched from a very expensive competitor and found FreshBooks to be much better.

Cons

No complaints considering its utility for my needs.