jerome gray
Transportation/Trucking/Railroad, 1-10 employees
More than a year
“worth it for small businesses”
Pros
Compared with larger competitors, it is surprisingly inexpensive and it holds up just as well, if not better, in the same space. Setup and day-to-day use are simple and once you get the hang of it you can get really comfortable with it and fit it into your regular business routine and workflow.
Cons
Honestly there's nothing to complain about. Use it, take the time to learn it and you'll probably end up enjoying it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mubashara Arshad
Market Research, 1-10 employees
More than a year
“Organized dashboard”
Pros
I really like how good it looks and how polished the interface feels. Logging in doesn't leave me mentally drained, even after a long workday. Once I'm on the dashboard, the most important info is right there when I check in. It also works well for running my design business, I've been able to handle time tracking, create estimates and invoices, manage ongoing projects, set up retainer agreements and generally keep everything organized in one place.
Cons
Automatic payments can get confusing pretty quickly. The smartphone app also needs a lot of work to be more reliable and user friendly. Customer support still needs improvement as well. Lastly some features that are locked behind the pricier plans should probably be available to everyone.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Sumbal
Cosmetics, 101-500 employees
Less than 6 months
“Positive”
Pros
The billing process is made quite simple and easy to use.
Cons
User-friendly, saving time and aiding data minimization.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Fabricio
Computer Software, 1-10 employees
Less than 6 months
“Accounting in the hands of FreshBooks”
Pros
FreshBooks provides an optimal approach to invoicing workflows and facilitates the easy sending of invoices.
Cons
Enhanced invoice customization options would be appreciated.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Hlalanathi
Accounting, 11-50 employees
Less than 6 months
“FreshBooks Review”
Pros
A rapid billing system that assists in creating and emailing invoices, with automated collections, recurring billing, and user-friendly expense tracking.
Cons
Better suited for smaller businesses rather than larger, complex ones.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Geoffrey
Marketing and Advertising, 11-50 employees
More than a year
“Get your finances in order with FreshBooks!”
Pros
The interface is highly intuitive and user-friendly. Tracking expenses, managing invoices, and generating reports are effortless with just a few clicks. The software also simplifies sharing information with my accountant and managing business finances. Overall, my experience with FreshBooks has been positive, and I would recommend it to others.
Cons
The interface proved perplexing and navigation was difficult.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Gemma
Warehousing, 1-10 employees
Less than a year
“User friendly, cool, cute and cheap”
Pros
Overall, it comes highly recommended for its ease of use.
Cons
A complete solution with guaranteed satisfaction.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Muhammed
Education Management, 500+ employees
Less than a year
“Fresh Up your Values!”
Pros
The software is easy, reliable, and offers added value. It is also user-friendly.
Cons
Room for improvement in utilizing more capacity in the free version.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Aditi
Staffing and Recruiting, 51-100 employees
Less than a year
“a useful accounting software that is useful for businesses”
Pros
Instantly captures invoices and payment receipts, proving useful for managing accounting activities.
Cons
Limited users and clients, with additional costs for additions.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
4
Functionality
4
Jigar
Broadcast Media, 1-10 employees
Less than 6 months
“Best for tracking expenses”
Pros
It significantly aids in tracking expenses and managing invoices.
Cons
Everything has been working perfectly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathy
Media Production, 1-10 employees
“Get A Fresh Start With FreshBooks”
Pros
FreshBooks has streamlined the invoicing process, making it user-friendly even for those with a 'creative' inclination.
Cons
My only regret is not discovering FreshBooks sooner; the free trial turned me into a satisfied paying customer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Dayna
Consumer Services, 1-10 employees
Less than a year
“FreshBooks saved us”
Pros
We switched from a very expensive competitor and found FreshBooks to be much better.
Cons
No complaints considering its utility for my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rochelle
Marketing and Advertising, 1-10 employees
“Used this for years but switched because it became too expensive”
Pros
Appreciated the ability to use different currencies for different clients, and the pop-up time tracker was a convenient feature.
Cons
At the level I used it, only three clients were allowed, sufficient for minimal usage.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
4
Functionality
10
Diksha
Pharmaceuticals, 500+ employees
“Best cloud accounting app”
Pros
It facilitates easy and secure financial management for companies. The one-month free trial, along with a user-friendly dashboard and interface, adds to its appeal.
Cons
The program faces challenges in catering to large or intricate businesses.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
4
Adarsh
Computer & Network Security, 1-10 employees
Less than 6 months
“Product is fairly easy and good to use.”
Pros
FreshBooks is a good and user-friendly tool to use.
Cons
Pricing and user experience don't match up to other products.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Michelle
Retail, 1-10 employees
“Meh...”
Pros
It covers the basics well. If you only need a super basic program for bookkeeping, it'll work for you.
Cons
My accounting firm disapproves of FreshBooks for lacking integration with their data-pulling program for year-end completion.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Julia Maria
Information Services, 51-100 employees
Less than a year
“It amply met my expectations and satisfies the company's needs.”
Pros
I appreciate its adaptability and how it can be used for various needs. We've been using it in the company for a couple of years now, and having known it from my freelance work, I can vouch for its goodness and simplicity. With the Plus subscription, it's both complete and affordable.
Cons
I wish the application were more comprehensive and useful for a complete view of my invoices when I'm away from my desk.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Augustine
Renewables & Environment, 1-10 employees
Less than a year
“FreshBooks - an accounting for Small Businesses, s,”
Pros
For small businesses, this app efficiently manages accounting tasks with its straightforward interface. It offers excellent customer support and includes robust invoicing services with comprehensive tracking across all plans.
Cons
Being a small business owner, I find immense satisfaction in utilizing the FreshBooks accounting app, although I eagerly await the incorporation of automation in configuring sales tax jurisdictions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Naincy
Information Technology and Services, 101-500 employees
Less than 6 months
“Help to Accelerate the work”
Pros
FreshBooks features a user-friendly interface with dynamic features, aiding in day-to-day company operations. Its well-structured system effectively manages invoices alongside commendable customer service.
Cons
FreshBooks should provide more competitive rates tailored for small businesses. Occasionally, I find myself in need of a quarterly report, which FreshBooks currently lacks. The Bank Reconciliation statement aims to maintain affordability.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Brad
Consumer Services, 1-10 employees
Less than 6 months
“FreshBooks as an invoicing tool only”
Pros
Learning the platform is straightforward, and the company provides excellent onboarding assistance for our extensive customer base of over 5000 individuals.
Cons
Unfortunately, there is presently no method available to scan and attach an existing invoice that was not created within FreshBooks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10