FreshBooks Software

FreshBooks Reviews

Claimed

Claimed

Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B

brian

Automotive, 11-50 employees

Less than a year

5.0
July 2022

freshbooks fresh review

Pros

The software's ease of use is exceptionally pleasant.

Cons

In all honesty, I have no grievances whatsoever, ranging from the FAQ page to the customer support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
July 2022

My invoicing tool that has never disappointed me.

Pros

I appreciate the opportunity to trial the tool before committing financially. FreshBooks impresses with its ease of deployment, intuitive dashboard, and prompt customer support.

Cons

FreshBooks performs exactly as I need it to, facilitating smooth invoicing and payment collection from clients.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

N

Nameera

Computer Software, 1-10 employees

Less than 6 months

5.0
July 2022

FreshBooks Review

Pros

FreshBooks' flexibility and user-friendliness are commendable. It streamlines various tasks such as project time management, invoicing, estimates, and payment collection. Integration with business bank accounts facilitates comprehensive financial tracking and reconciliation. The system also automates invoice generation and reminders, significantly reducing administrative burdens.

Cons

Due to limitations on users and clients within certain plans, it may not be suitable for businesses experiencing rapid expansion.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

My

Consumer Services, 1-10 employees

4.0
July 2022

Decent

Pros

Integrating bank information and getting started was a straightforward process.

Cons

It lacks comprehensive functionality in categorizing bank numbers as desired. I hoped for more organized and distinct numbers.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

4

V

Vishal

Marketing and Advertising, 11-50 employees

Less than a year

5.0
July 2022

Best Software for Billing and Invoicing

Pros

FreshBooks aids in managing business financial expenses efficiently, offering comprehensive invoicing and billing capabilities.

Cons

I didn't find any compelling reason not to use it, which I can share here.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Katerina

Translation and Localization, 1-10 employees

Less than 6 months

5.0
July 2022

Freshbooks is a good easy to use helpful and reliable company

Pros

FreshBooks serves as an intermediary for various professionals seeking payment from their respective companies. It streamlines invoicing processes, particularly for freelancers working online, facilitating prompt payments and benefiting employers with bulk payment needs.

Cons

There are absolutely no drawbacks! The company charges a fee per subscribed client for its services, which is reasonable. The company isn't accountable if an employer fails to pay you. Its role is executive, but this company specifically demonstrates excellent structural functionality and organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Teresa

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
July 2022

Huge fan!!!

Pros

FreshBooks greatly simplifies my life with its easy setup, visual dashboard, and seamless invoicing and expense tracking capabilities. It caters perfectly to non-accountants like me, offering exactly what I need without unnecessary complexity.

Cons

The app has a few feature limitations compared to the desktop version, yet it remains user-friendly overall.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J

Javed

Utilities, 11-50 employees

Less than 6 months

4.0
July 2022

Fresh book

Pros

This software is life-changing, encompassing all necessary functionalities.

Cons

It encompasses online invoice and billing as well as online payment processing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B

Bernard

Computer Software, 1-10 employees

5.0
July 2022

Meet Account Giant 'FreshBook'

Pros

FreshBooks impresses with customizable, professional invoices that clearly outline work done. It offers intuitive double-entry accounting, automating daily tasks like account creation, payment processing, time tracking, and financial reporting. The software is highly efficient and visually appealing, enhancing professionalism.

Cons

Occasionally, it takes longer to function due to internet speed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ali

Business Supplies and Equipment, 101-500 employees

Less than a year

5.0
July 2022

mini management

Pros

FreshBooks saves significant staff time by automating invoice collection, customer communication, and bank interactions. Additionally, it offers expert accountants to analyze business operations.

Cons

It's too costly for small businesses.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

D

Daniel

Food & Beverages, 1-10 employees

Less than a year

5.0
July 2022

Great product

Pros

I appreciate every feature of this software; it's user-friendly, loved by my staff, and streamlines business operations.

Cons

There's nothing I dislike about the features, app, or software; it operates exceptionally well for my business needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alejandro

Entertainment, 1-10 employees

Less than a year

3.0
July 2022

Optimal software

Pros

FreshBooks offers practicality and efficiency, surpassing other accounting apps in resources and usability.

Cons

The only downside is the necessity of an internet connection for its operation.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
July 2022

Freshbooks is a fresh take on Quickbooks

Pros

It offers cost-effective features comparable to QuickBooks, with superior customer support.

Cons

Receipt upload functionality could be improved. While it's a useful feature, it still exhibits some glitches.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

C

Chrystal

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
July 2022

Fresh books gives me confidence

Pros

Managing bill payments, tax filing, and ledgering is easy and reliable with FreshBooks.

Cons

Initially, entering all my data took some time to get used to, but it eventually became effortless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

K

Kinah

Retail, 1-10 employees

Less than a year

5.0
July 2022

The Only Books You Need

Pros

Transitioning to FreshBooks has been refreshing, providing essential accounting features alongside convenient functionalities.

Cons

I haven't encountered any issues that could be considered drawbacks yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
July 2022

Easy to use and operate

Pros

The reporting feature is excellent, and the user interface is pleasant compared to other software options.

Cons

It's suitable for small-scale businesses but becomes less efficient as the volume of transactions increases.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

10

Functionality

10

E

Eric

Retail, 1-10 employees

More than a year

5.0
July 2022

On the same level as Quickbooks!

Pros

FreshBooks provides a refreshing approach to accounting and invoicing, akin to QuickBooks. It's easy to use, deploy, and offers outstanding customer service, making it ideal for finance-related tasks in any business.

Cons

I believe the software lacks tutorials for new users, unlike QuickBooks. Although this could address some initial issues, overall, trial and error isn't detrimental.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

K

Karen

Accounting, 1-10 employees

Less than a year

5.0
July 2022

Beautiful Invoices

Pros

Among accounting software, FreshBooks stands out for its attractive and customizable invoices. Setup is simple, enabling automatic payments and recurring invoices, with seamless integration to QuickBooks and Stripe.

Cons

The bookkeeping features aren't as advanced as those of competitors, yet it remains a valuable tool for sole proprietors or small businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Terrell

Food & Beverages, 1-10 employees

Less than a year

5.0
July 2022

Fresh books on the Map

Pros

Billing, invoicing, and ledgering are essential features of FreshBooks.

Cons

At times, it may experience slowness; whether this relates to memory capacity remains uncertain.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

J

Jonathan

Medical Practice, 1-10 employees

Less than a year

5.0
July 2022

Fresh books is a must have program

Pros

The invoicing process and vendor payment management are seamlessly integrated, greatly enhancing business operations.

Cons

I genuinely have no criticisms of this software; it has significantly simplified my life.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10