brian
Automotive, 11-50 employees
Less than a year
“freshbooks fresh review”
Pros
The software's ease of use is exceptionally pleasant.
Cons
In all honesty, I have no grievances whatsoever, ranging from the FAQ page to the customer support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“My invoicing tool that has never disappointed me.”
Pros
I appreciate the opportunity to trial the tool before committing financially. FreshBooks impresses with its ease of deployment, intuitive dashboard, and prompt customer support.
Cons
FreshBooks performs exactly as I need it to, facilitating smooth invoicing and payment collection from clients.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Nameera
Computer Software, 1-10 employees
Less than 6 months
“FreshBooks Review”
Pros
FreshBooks' flexibility and user-friendliness are commendable. It streamlines various tasks such as project time management, invoicing, estimates, and payment collection. Integration with business bank accounts facilitates comprehensive financial tracking and reconciliation. The system also automates invoice generation and reminders, significantly reducing administrative burdens.
Cons
Due to limitations on users and clients within certain plans, it may not be suitable for businesses experiencing rapid expansion.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
My
Consumer Services, 1-10 employees
“Decent”
Pros
Integrating bank information and getting started was a straightforward process.
Cons
It lacks comprehensive functionality in categorizing bank numbers as desired. I hoped for more organized and distinct numbers.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
4
Vishal
Marketing and Advertising, 11-50 employees
Less than a year
“Best Software for Billing and Invoicing”
Pros
FreshBooks aids in managing business financial expenses efficiently, offering comprehensive invoicing and billing capabilities.
Cons
I didn't find any compelling reason not to use it, which I can share here.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Katerina
Translation and Localization, 1-10 employees
Less than 6 months
“Freshbooks is a good easy to use helpful and reliable company”
Pros
FreshBooks serves as an intermediary for various professionals seeking payment from their respective companies. It streamlines invoicing processes, particularly for freelancers working online, facilitating prompt payments and benefiting employers with bulk payment needs.
Cons
There are absolutely no drawbacks! The company charges a fee per subscribed client for its services, which is reasonable. The company isn't accountable if an employer fails to pay you. Its role is executive, but this company specifically demonstrates excellent structural functionality and organization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teresa
Non-Profit Organization Management, 1-10 employees
More than a year
“Huge fan!!!”
Pros
FreshBooks greatly simplifies my life with its easy setup, visual dashboard, and seamless invoicing and expense tracking capabilities. It caters perfectly to non-accountants like me, offering exactly what I need without unnecessary complexity.
Cons
The app has a few feature limitations compared to the desktop version, yet it remains user-friendly overall.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Javed
Utilities, 11-50 employees
Less than 6 months
“Fresh book”
Pros
This software is life-changing, encompassing all necessary functionalities.
Cons
It encompasses online invoice and billing as well as online payment processing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Bernard
Computer Software, 1-10 employees
“Meet Account Giant 'FreshBook'”
Pros
FreshBooks impresses with customizable, professional invoices that clearly outline work done. It offers intuitive double-entry accounting, automating daily tasks like account creation, payment processing, time tracking, and financial reporting. The software is highly efficient and visually appealing, enhancing professionalism.
Cons
Occasionally, it takes longer to function due to internet speed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ali
Business Supplies and Equipment, 101-500 employees
Less than a year
“mini management”
Pros
FreshBooks saves significant staff time by automating invoice collection, customer communication, and bank interactions. Additionally, it offers expert accountants to analyze business operations.
Cons
It's too costly for small businesses.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Daniel
Food & Beverages, 1-10 employees
Less than a year
“Great product”
Pros
I appreciate every feature of this software; it's user-friendly, loved by my staff, and streamlines business operations.
Cons
There's nothing I dislike about the features, app, or software; it operates exceptionally well for my business needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alejandro
Entertainment, 1-10 employees
Less than a year
“Optimal software”
Pros
FreshBooks offers practicality and efficiency, surpassing other accounting apps in resources and usability.
Cons
The only downside is the necessity of an internet connection for its operation.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Freshbooks is a fresh take on Quickbooks”
Pros
It offers cost-effective features comparable to QuickBooks, with superior customer support.
Cons
Receipt upload functionality could be improved. While it's a useful feature, it still exhibits some glitches.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Chrystal
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Fresh books gives me confidence”
Pros
Managing bill payments, tax filing, and ledgering is easy and reliable with FreshBooks.
Cons
Initially, entering all my data took some time to get used to, but it eventually became effortless.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kinah
Retail, 1-10 employees
Less than a year
“The Only Books You Need”
Pros
Transitioning to FreshBooks has been refreshing, providing essential accounting features alongside convenient functionalities.
Cons
I haven't encountered any issues that could be considered drawbacks yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Easy to use and operate”
Pros
The reporting feature is excellent, and the user interface is pleasant compared to other software options.
Cons
It's suitable for small-scale businesses but becomes less efficient as the volume of transactions increases.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
10
Functionality
10
Eric
Retail, 1-10 employees
More than a year
“On the same level as Quickbooks!”
Pros
FreshBooks provides a refreshing approach to accounting and invoicing, akin to QuickBooks. It's easy to use, deploy, and offers outstanding customer service, making it ideal for finance-related tasks in any business.
Cons
I believe the software lacks tutorials for new users, unlike QuickBooks. Although this could address some initial issues, overall, trial and error isn't detrimental.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Karen
Accounting, 1-10 employees
Less than a year
“Beautiful Invoices”
Pros
Among accounting software, FreshBooks stands out for its attractive and customizable invoices. Setup is simple, enabling automatic payments and recurring invoices, with seamless integration to QuickBooks and Stripe.
Cons
The bookkeeping features aren't as advanced as those of competitors, yet it remains a valuable tool for sole proprietors or small businesses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terrell
Food & Beverages, 1-10 employees
Less than a year
“Fresh books on the Map”
Pros
Billing, invoicing, and ledgering are essential features of FreshBooks.
Cons
At times, it may experience slowness; whether this relates to memory capacity remains uncertain.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Jonathan
Medical Practice, 1-10 employees
Less than a year
“Fresh books is a must have program”
Pros
The invoicing process and vendor payment management are seamlessly integrated, greatly enhancing business operations.
Cons
I genuinely have no criticisms of this software; it has significantly simplified my life.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10