FreshBooks Software

FreshBooks Reviews

Claimed

Claimed

Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Axel

Automotive, 1-10 employees

Less than 6 months

5.0
July 2022

You pay only for what you need

Pros

I'm enamored with this app; it offers indispensable functions for any company, particularly its flexible payment options.

Cons

This app is unparalleled; you won't need anything else. The only downside is the commission fee, but it's negligible considering the comprehensive services it offers for your company.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M

mayank

Animation, 1-10 employees

Less than a year

5.0
July 2022

A superb Accounting software

Pros

The interface is straightforward and user-friendly, offering a range of templates for diverse accounting needs. It's a valuable tool for managing accounts and records effectively.

Cons

My only grievances are that I discovered this software rather late, and the new format is inferior to the classic version introduced earlier by FreshBooks.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

AM

A. Marie

Hospital & Health Care, 1-10 employees

More than a year

5.0
July 2022

Pretty good software

Pros

The application's user-friendliness extends to even those unfamiliar with technology, making it easily accessible.

Cons

Combining this with other practices I work for would be ideal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

maha

Construction, 51-100 employees

Less than a year

5.0
July 2022

Fresh books financial solution

Pros

FreshBooks' intuitiveness enables seamless tracking of invoices and bills across all projects.

Cons

It's user-friendly, quick, and easy to comprehend.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

N

Nikhil

Marketing and Advertising, 500+ employees

Less than a year

4.0
July 2022

Best accounting solution for small business

Pros

Utilizing this software is straightforward, from installation to customer support, ensuring a reliable and secure experience. It caters to businesses of all sizes, offering features like project time tracking, income and expense management, and simple invoice generation.

Cons

So far, I haven't encountered any major issues with this product; it's very beneficial for me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Aiersten

Aviation & Aerospace, 1-10 employees

5.0
July 2022

Fresh books

Pros

This app is highly recommended for individuals interested in proficient bookkeeping.

Cons

I can't find anything negative to say about this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

ifeoluwa

Real Estate, 51-100 employees

Less than a year

5.0
July 2022

The easiest and most user friendly software

Pros

Its straightforward setup and ease of operation make it effortless to learn and utilize.

Cons

Adding some extra features could elevate it to the next level.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

R

Ricardo

Accounting, 1-10 employees

5.0
July 2022

Nice billing software

Pros

FreshBooks simplifies billing processes effectively, making it a preferred choice.

Cons

I'd appreciate initial steps explanation for a faster start.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jamie

Internet, 11-50 employees

Less than a year

5.0
July 2022

Used when I was an independent consultant

Pros

The software's ease of use, coupled with its focused functionality, facilitates professional invoice creation and efficient payment tracking for clients.

Cons

Occasionally, the displays were a bit confusing, requiring some clicking around to find what you want.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

4

T

Taylor

Music, 1-10 employees

Less than a year

5.0
July 2022

Great!

Pros

Perfect for small business needs, this software excels in organizing bills and invoices efficiently.

Cons

This software performs exceptionally well! I have no complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Fran

Information Technology and Services, 1-10 employees

More than a year

5.0
July 2022

So much better than Quickbooks

Pros

The software's user-friendly interface and top-notch customer support make it an excellent choice.

Cons

There's a Chrome extension for time tracking in addition to the app. However, the Chrome extension isn't functioning correctly after a recent update. Also, there are occasional issues with expense syncing, and I'd like to see more features to expedite and simplify categorization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Kevin

Retail, 500+ employees

5.0
July 2022

Great option for independent consulting invoices

Pros

Simplify invoicing with customizable templates, online payment options, and convenient invoice reminders for outstanding payments.

Cons

While it supports payments via credit cards and ApplePay, it doesn't integrate with Zelle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

J

Jason

Printing, 1-10 employees

More than a year

5.0
July 2022

Long-time user...will continue to be

Pros

Enjoy user-friendly operation, customizable options, and efficient report generation.

Cons

There was a substantial price increase a few years ago. Additionally, I preferred the previous version, although the current one is still excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Z

Zeenat

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
July 2022

Freshbooks - An impressive all in one business & accounting software

Pros

FreshBooks goes the extra mile for clients, offering features like custom payment facilities, providing convenience. Its comprehensive capabilities, especially in expense tracking and deposit management, are commendable.

Cons

I haven't encountered any issues with it. Although it's a bit costly, considering its extensive features, it's worth the investment. With this software, there's no need for additional accounting, point of sale, or project management software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nomfundo

E-Learning, 500+ employees

Less than a year

5.0
July 2022

Starting a business? Go for FreshBooks

Pros

Accessible and efficient customer service is a significant asset when encountering challenges.

Cons

The number of users who can access it is limited.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

B

Brian

Computer & Network Security, 1-10 employees

More than a year

3.0
July 2022

Good but not great

Pros

The initial appeal lies in its simplicity and user-friendly design, even for those without accounting expertise.

Cons

I noticed more negatives when it transitioned to the new format. Many everyday tasks required awkward workarounds, and support didn't resolve issues but provided alternative methods, albeit in a cumbersome manner.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

M

Mohamed

Accounting, 1-10 employees

Less than a year

4.0
July 2022

Good billing software and good to use

Pros

Featuring an attractive and easy-to-navigate interface, accessing the software is a pleasant experience.

Cons

It frequently loses connection to the bank, which is frustrating. I wish I could access it on my desktop.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

J

jerome

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0
July 2022

FreshBooks Review by iGot Holdings LLC

Pros

FreshBooks offers cost-effective solutions compared to larger competitors, with simple yet comprehensive features that seamlessly integrate into business routines.

Cons

There's nothing to dislike about FreshBooks. Simply use it, learn it, and enjoy its benefits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Ngenge

Computer Software, 1-10 employees

More than a year

5.0
July 2022

FreshBooks

Pros

FreshBooks stands out with its excellent pricing plans and features, simplifying accounting tasks and providing real-time reporting and automated invoice follow-ups.

Cons

I haven't encountered any issues or bugs with it. Maybe they should consider reducing the price (haha)...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

shoaib

Consumer Services, 1-10 employees

Less than 6 months

5.0
July 2022

review about freshbooks

Pros

Easily create multiple account payable invoices with this intuitive software.

Cons

Transaction completion can be time-consuming due to bugs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8