FreshBooks Reviews

Pros

Enjoy user-friendly operation, customizable options, and efficient report generation.

Cons

There was a substantial price increase a few years ago. Additionally, I preferred the previous version, although the current one is still excellent.

Pros

FreshBooks goes the extra mile for clients, offering features like custom payment facilities, providing convenience. Its comprehensive capabilities, especially in expense tracking and deposit management, are commendable.

Cons

I haven't encountered any issues with it. Although it's a bit costly, considering its extensive features, it's worth the investment. With this software, there's no need for additional accounting, point of sale, or project management software.

Pros

Accessible and efficient customer service is a significant asset when encountering challenges.

Cons

The number of users who can access it is limited.

Pros

The initial appeal lies in its simplicity and user-friendly design, even for those without accounting expertise.

Cons

I noticed more negatives when it transitioned to the new format. Many everyday tasks required awkward workarounds, and support didn't resolve issues but provided alternative methods, albeit in a cumbersome manner.

Pros

Featuring an attractive and easy-to-navigate interface, accessing the software is a pleasant experience.

Cons

It frequently loses connection to the bank, which is frustrating. I wish I could access it on my desktop.

Pros

FreshBooks offers cost-effective solutions compared to larger competitors, with simple yet comprehensive features that seamlessly integrate into business routines.

Cons

There's nothing to dislike about FreshBooks. Simply use it, learn it, and enjoy its benefits.

Pros

FreshBooks stands out with its excellent pricing plans and features, simplifying accounting tasks and providing real-time reporting and automated invoice follow-ups.

Cons

I haven't encountered any issues or bugs with it. Maybe they should consider reducing the price (haha)...

Pros

Easily create multiple account payable invoices with this intuitive software.

Cons

Transaction completion can be time-consuming due to bugs.

Pros

An all-in-one solution for invoicing and payments, ideal for small business owners, offering professional features like card payment acceptance and automated late payment reminders.

Cons

I'm experiencing some confusion with automatic payments, and the app needs improvement in this area. Otherwise, everything seems to be going well so far.

Pros

FreshBooks' visually appealing interface keeps users engaged and offers easy access to essential data, making it particularly useful for managing design businesses.

Cons

Automatic payments often lead to confusion. The smartphone app requires significant improvement, and FreshBooks should enhance its customer support. Additionally, some features from the higher-priced plans should be accessible to all users.

Pros

Ideal for teams of contractors and freelancers, FreshBooks streamlines billing, invoicing, and recurring payments efficiently.

Cons

We've reached our client limit, but the cost of the next tier is prohibitive for us.

Pros

This has been working well for our setup since our team is mostly contractors and freelancers so we're not stuck paying for every single person as an individual. It also makes invoicing and billing simple and the recurring payments feature is a real time-saver for ongoing work.

Cons

We ran into the client limit and moving to the next tier would cost us more than double which ends up being too expensive for our budget right now.

Pros

All credit goes to their customer support, it's genuinely superb. They even helped get me set up quickly. I'm using the tool for invoicing our clients and for accounting purposes and it's been working well for that. Setup was simple and the user interface feels well-designed and simple to navigate.

Cons

The one area I'd change is the pricing. Their pricing model feels a bit steep compared with other tools that offer similar features for less. I chose it mainly because their customer service has been excellent so everything else works fine but the cost could be more competitive.

Pros

I've been using it and it feels really user friendly. Tracking my time, logging expenses and staying on top of client invoices has been simple and I didn't run into any major learning curve.

Cons

Doesn't seem well-suited for very large companies with more complex needs.

Pros

Really happy with this software, it's both better and cheaper than QuickBooks. We initially switched over from QuickBooks Online, paying $9.99/month and now our bill is over $50. This alternative is a big improvement without the steep costs.

Cons

Nothing worth calling out yet, we haven't come across any downsides so far.

Pros

This accounting tool made a real impact on my day-to-day life and there's been a noticeable difference. I genuinely enjoy using them.

Cons

As for now, nothing really comes to mind that I dislike. I haven't had any bad experiences with it, overall, I'm happy with the products.

Pros

Comes in really handy for invoices covering everyday transactions. It keeps all my financial records organized so I can easily see everything at a glance.

Cons

Only thing that could be improved is the Graphic User Interface, it doesn't feel as polished as the rest of the workflow.

Pros

Helps us manage our time in a really efficient way which makes planning and tracking much smoother.

Cons

The only minor downside I've noticed is that the interface is available only in English. Other than that, there's really nothing to complain about.

Pros

You get a simple, effective setup for managing expenses, invoices, reports and time tracking.

Cons

There have been a few bugs affecting email link clicks and the automated expenses feature and it hasn't matched what we expected.

Pros

Using its double entry journal setup gives a pretty clear view of how the business is doing financially which makes it easier to understand overall financial health.

Cons

No issues to report with this software.