FreshBooks Reviews

“Excellent platform”

Pros

FreshBooks efficiently helps us manage our time.

Cons

The only minor issue with FreshBooks is its English-only interface. However, overall, there are no complaints.

“the best invoicing and accounting tool in business”

Pros

FreshBooks provides a straightforward yet efficient solution for managing expenses, invoices, reports, and time tracking.

Cons

There are some bugs related to email clicks and automated expenses in FreshBooks that don't work as expected.

“False Advertising and Lack of Support”

Pros

FreshBooks was exceptional in the past, but over the years, there has been a noticeable decline in quality, including support and features.

Cons

Despite reporting issues with the software since March and having an open support ticket, there has been no progress or communication from support regarding a known problem with a key feature. This lack of resolution is disappointing.

“Accurate Accounting”

Pros

The double entry journal system in FreshBooks offers clarity regarding the financial health of the business.

Cons

We haven't faced any issues with this software.

“Powerful Invoicing Services”

Pros

FreshBooks offers powerful invoicing services suitable for small to medium-sized construction businesses. The mobile application facilitates easy uploading of vendor sales invoices, and the customer service is responsive and knowledgeable.

Cons

Lower-tier subscriptions have limited users and clients. Increasing these limits would make FreshBooks more competitive with other software like Quickbooks Online and Xero.

“Freshbooks is my best friend in small business”

Pros

The ease of use and reliable customer service make navigating business operations with FreshBooks a confident experience.

Cons

The receipt upload feature for expenses is confusing.

“Review”

Pros

Extremely useful for setting up recurring payments.

Cons

It could be offered for free with additional features.

“Very useful for time management”

Pros

I've been using this product for a while now, and it greatly assists me in managing my work time.

Cons

Improvements could be made to enhance user-friendliness, such as enabling keyboard shortcuts.

“Efficient and easy to use accounting solution”

Pros

FreshBooks minimizes errors with automatic checks and balances, provides customers with access to credit monitoring, and offers useful features like creating summary reports and importing them into Excel.

Cons

The pricing is relatively high compared to similar platforms. Adding more integration options would enhance its value.

“If your looking to be efficient and organized! Look no further!”

Pros

The comprehensive features within one program make it easy to manage and track invoices and payments.

Cons

Instant payment receipt would be preferable, but waiting a day isn't a major inconvenience.

“Freshbooks is well organized and good for independent contractors.”

Pros

It's user-friendly, affordable, and offers a delightful user experience.

Cons

There are limited customization options, particularly for invoices, and bank connections take a significant amount of time.

“Very Handy”

Pros

Very user-friendly and easy to set up for invoicing and time tracking, with convenient features for tracking recent activities and invoice statuses.

Cons

Setting up invoices with the necessary information for specific clients may have a learning curve initially, but it becomes easier over time.

“Freshbooks is Amazing”

Pros

FreshBooks boasts an intuitive interface, modern financial software capabilities, compatibility with various operating systems, and excellent customer service. Features like invoice deadlines and project accounting have streamlined accounting processes and allowed for greater business prioritization.

Cons

Reconnecting the bank when using the expenses feature is an ongoing issue. FreshBooks should address this to ensure consistent connectivity. Additionally, the website experiences occasional lag.

“Easy to use invoicing & account software in a budget.”

Pros

Affordable pricing, a user-friendly interface, and a wide range of features make FreshBooks a comprehensive solution for accounting, invoicing, and bookkeeping needs.

Cons

Overall, there's nothing significant to complain about, but there's room for improvement, particularly with the Android app.

“Review on FreshBooks”

Pros

The program's dashboard is easy to navigate, with a simple yet detailed layout.

Cons

However, FreshBooks isn't suitable for use in large organizations.

“Amazing Experience!!!”

Pros

FreshBooks supports business growth and personal development, making it a valuable tool.

Cons

There's nothing negative to mention; it's truly an amazing tool.

“FreshBooks - a great option for small business accounting”

Pros

FreshBooks, being cloud-based, offers accessibility from anywhere with an internet connection. Its features, including invoice and expense management, are executed exceptionally well, and its intuitive UI enhances usability.

Cons

All plans have client limits, and additional users incur charges. Phone support is available during US business hours.

“FreshBooks Review.”

Pros

FreshBooks prioritizes user experience, offering guidance during registration, a motivating dashboard, customizable emails, and seamless profitability tracking.

Cons

The pricing structure may deter some users as it feels too expensive.

“A good Accounting Software”

Pros

The mobile app lacks some desired features, which can be inconvenient.

Cons

The app's functionality on mobile devices is somewhat lacking.

“Great accounting and invoicing software”

Pros

Automatic payments can cause confusion, and the smartphone app needs improvement. Additionally, FreshBooks' customer service could be better, and it would be beneficial to make some features from higher-tier plans available to all users.

Cons

There's often confusion surrounding automatic payments, and the mobile app requires significant improvement. Additionally, FreshBooks' customer service needs enhancement, and making certain features available to all plans would be beneficial.