FreshBooks Reviews

“Is usefull until is not anymore (big businesses)”

Pros

My main concern with Freshbooks is its inaccurate balance reconciliation, which requires contacting support, a critical feature that should work flawlessly.

Cons

A notable downside of FreshBooks is its inaccurate balance reconciliation, requiring support contact, which should be a core feature.

“Fresh book review”

Pros

There are no significant issues with the software.

Cons

There are no significant problems with the software.

“Best online tool to manage accounting for small businesses and freelancers”

Pros

Currently, there's nothing to dislike about Freshbooks. All features are excellent.

Cons

Presently, there are no drawbacks; all features are impressive.

“FreshBooks for me”

Pros

Occasionally, transactions may experience delays.

Cons

Sometimes, transactions may experience delays.

“Versatile Software”

Pros

Setting up and using FreshBooks isn't always straightforward due to numerous options and pricing structures for businesses.

Cons

Due to the multitude of options and pricing structures, setting up and using the software can be challenging.

“FreshBooks is the best invoicing software for freelancers”

Pros

While FreshBooks is excellent overall, the Lite plan's limitation to 5 billable clients before jumping to the Plus plan for 50 clients is a drawback. An intermediate tier would be beneficial for users with a mix of regular and one-time clients.

Cons

I'm dissatisfied with the fact that the Lite plan caters to only up to 5 billable clients, while the Plus plan serves up to 50 clients. Introducing an intermediate tier would be helpful.

“FreshBooks is the best accounting tools for small business”

Pros

Invoicing based on time entries can be challenging, and the time tracker may have occasional glitches. However, recent overcharging issues for account clients seem to have been resolved.

Cons

Invoicing based on time entries can be challenging, and the time tracker may have glitches. Though occasional overcharging for the number of clients has occurred, it appears to have been rectified.

“FreshBooks in Hospitality Industry”

Pros

FreshBooks offers all the necessary features and is easy to integrate with external apps.

Cons

FreshBooks offers all the necessary features and is easy to integrate with external applications.

“Phenomenal User Experience, Cost Effective, Easy-to-use Accounting and Bookkeeping Tool.”

Pros

I haven't encountered any issues with this tool, thanks to its user-friendly interface and responsive support team.

Cons

Personally, I haven't encountered any dislikes as the support team promptly addresses our needs and resolves issues.

“Reviewing FreshBooks”

Pros

FreshBooks is easy to use, secure, and convenient, making it suitable for various companies focused on customer convenience.

Cons

There are instances where clients encounter difficulties paying through the invoice itself.

“effortless expense tracking”

Pros

Good one! We use it every day to keep track of invoices and to record our expenses without much hassle.

Cons

No real complaints. If anything ever comes up, I reach out to customer service and they handle it promptly.

“bank connection failures”

Pros

Initially, it covered the basics I needed and most features ran smoothly with no obvious hiccups. I had nothing to complain about at the start but that changed over time.

Cons

The accounting core..especially the bank connection... doesn't function properly. It keeps disconnecting and expenses won't import as they should. After months of working with customer service (about five), there's been no real resolution. Since my issue is harder to fix, the support reps seemed to do the minimum and pass blame to their internal technical partners. Follow-ups were required on my end, they weren't proactive and even now they can't provide a clear ETA for a fix. It feels like my problem isn't a priority for them and I'm stuck waiting with my business affected. Overall, I wouldn't call it a good company to deal with when you have actual accounting issues because you likely won't get the help you need and operations will suffer.

“friendly ux”

Pros

I really enjoy the clean, friendly UX in it. It feels like a mature, reliable tool that helps me get paid quickly with minimal friction. The invoicing flow is super simple and I can also track expenses without a hassle. Those basics are exactly what I need to run my business day to day.

Cons

One thing I'd improve is how client details are entered. Right now it feels like I'm redoing work, adding the client info to contacts, then again importing it to my CRM and finally hand-entering it back into it feels redundant. I'd also love a dedicated Mac app so the desktop and mobile experience feels more complete. Managing things daily currently means hopping into a web page and that's a bit annoying.

“strong accounting management”

Pros

This has been one of the best accounting management tools I've used. It keeps everything organized for finance expenses and tax-related business needs and the customer support team is genuinely strong... someone is there to help whenever a business needs guidance. Everything feels well-supported for managing day-to-day accounting tasks.

Cons

There aren't many downsides to mention. The only small hiccup I noticed is that time tracking can take a bit longer than expected when adding details while entering invoices.

“Good overall experience”

Pros

The mobile app feels like having your own accountant on hand right away. Being able to view Age analysis for Debtors, plus resend invoicing directly from your phone or manage debit/credits, makes it possible to sort issues out immediately.

Cons

When you go in and out of accounts, the history view starts from the beginning again. If this can be improved (or if it already exists, it isn't obvious), that would make the experience even more easy. Overall it's a solid, reliable product.

“limited enterprise features”

Pros

We tried it for a small software company and it covered what we needed for basic accounting and invoicing without any hassle.

Cons

Enterprise-level capabilities are missing, like compliant accounting and built in human resources or other broader business management functions. It's geared more toward independent professionals than growing teams that need full enterprise support.

“all-in-one business tool”

Pros

The standout feature is that you can manage your business accounting in a single system.

Cons

There's really nothing to fix or improve. I'm happy with the company and would recommend it to all my friends.

“Great dashboard”

Pros

Interface is pretty well-developed and adaptive and it makes it simple to generate and manage reports.

Cons

Pricing could be lower if the goal is to attract more people to adopt it.

“Made work easier”

Pros

It brings my tracking, invoicing and tax stuff together in one place which really keeps everything organized. That saves me a ton of time day to day.

Cons

Nothing negative to note, it has handled everything I needed and then some.

“So simple”

Pros

I really enjoy using this software since it feels user friendly right out of the gate. Also, the customer support has been top notch compared to other tools I've tried.

Cons

Honestly there aren't any real complaints about the software at the moment.