FreshBooks Reviews

“Great Accounting Tool for Smaller Scale”

Pros

FreshBooks impressed me with its simplicity during setup and integration. The customer support team was incredibly helpful, guiding us through the process. The free trial allowed us to explore its features without any commitments.

Cons

The software's capacity limitations were frustrating as my company expanded, making payroll processing inefficient.

“Worst Experience that does not end”

Pros

Though initially satisfactory, my experience with FreshBooks over the past two years has been disappointing.

Cons

Bank transfers took a lengthy two weeks to process.

“FreshBooks is a lifesaver!”

Pros

Signing up and utilizing the invoicing feature took mere minutes, demonstrating the software's efficiency.

Cons

Everything about this software is satisfactory thus far.

“Financial Resources with High Accuracy and Confidentiality”

Pros

The ease of generating reports and accessing my current status whenever necessary is commendable.

Cons

It would be beneficial if payments were categorized, with potential discounts based on the number of employees.

“Small business”

Pros

It's a great product for daily use, and it's a must-have for accountants.

Cons

A good tool for accountants and businesses.

“FreshBooks made my day at work so much easier”

Pros

I appreciate the user-friendly interface and appearance of FreshBooks, along with its essential features for money monitoring, invoicing, and proposal sending. It's an incredible software that provides prompt alerts and excels in financial reporting, bank reconciliation, and project accounting.

Cons

Adding features like email automation and scheduling, similar to Dubsado and Honeybook, would be helpful. Timely updates, preferably within an hour, would also be appreciated.

“Practical for invoicing”

Pros

FreshBooks' intuitive nature allows for easy utilization of various templates based on individual needs.

Cons

The pricing could be adjusted to cater to users who only require basic features like invoice creation.

“I liked it”

Pros

Handle all my invoices and accounting through this software and it's been working really well. The tools are helpful and make the day-to-day tasks much simpler especially for a small business. I'd definitely recommend it to anyone looking for an accounting/invoicing solution.

Cons

There are still a few areas that could use some improvements to make the experience even better.

“quick setup for busy teams”

Pros

Setup felt simple and the interface is a big win... especially for a small business owner like me with ADHD. It's been a real lifesaver for my whole team since everyone tends to get impatient with complicated tools.

Cons

Only snag I hit was verification emails not coming through during the initial signup. Aside from that, it's a fairly standard piece of software that does what you'd expect.

“well-organized app”

Pros

I switched mainly because the app is laid out really well especially the project profitability reports. I needed solid help tracking my projects and expenses and this brings everything together on one page so I can quickly see what's going on. I also appreciate that mileage and expense tracking are built in and tied together so it's all connected instead of scattered.

Cons

Pricing feels a bit steep at $50/month though it's still cheaper than QuickBooks.

“beginner-friendly”

Pros

This feels really user-friendly and beginner-ready. The setup and overall process are pretty easy so you can get to invoicing without a hassle.

Cons

It would be even better if more invoice templates were added since the current selection feels a bit limited.

“so easy!”

Pros

App integrates cleanly with client books and I can also add team members without messing up the layout. Everything stays organized as the workspace grows.

Cons

Compared with tools like QuickBooks, it has some limitations... especially if you need help handling the books for businesses with lots of inventory.

“Amazing”

Pros

On Application Programming Interface, I really like how it keeps everything in one place. The whole software feels very user-friendly so it's accessible enough that just about anyone can use it without much trouble.

Cons

One request for the developers, please improve the update frequency so it happens at least within an hour, rather than taking longer than that.

“Expense tracking is easier now”

Pros

Honestly this app is excellent. I'm usually able to log my expenses right away instead of relying on my memory later.

Cons

Turning my time entries into client invoices has been a bit difficult.

“excellent reporting”

Pros

It's excellent for financial reporting. Collaboration with the team feels dependable and the instant notifications keep everyone on the same page. Workflow management is really strong too and the interface feels very polished and user-friendly.

Cons

Instant notifications are extremely effective.

“its a strong accounting tool”

Pros

Fully supports finance and accounting management for the organization and everything feels organized once you're set up. it's simple to handle employee payroll and manage billing each month.

Cons

Offers a lot of strong features for accounting management though it's always possible to see further improvements through updates. There's not much to dislike overall.

“fast invoicing with paypal payments”

Pros

This is a solid starting point for entrepreneurs who need to set up invoicing and time tracking right away. The workflow feels simple, you can create and send invoices to clients and they're able to pay you through it using PayPal. A nice bonus is that you can add two clients for free without immediately upgrading which makes it a good option when you're just getting your business off the ground.

Cons

There's a small inconvenience in the invoice flow. Once the invoice is created, you get sent back to the main invoices list, you then have to click back into the invoice you just made before you can download the PDF. It's not a dealbreaker but I'd really like to see that organized so it takes fewer clicks to grab the PDF.

“so good”

Pros

What a lightweight app! And it runs quickly and the free edition is genuinely available without any hassle.

Cons

It would be even better if the app kept getting updated regularly, with more responsive features and more interactive options.

“recommended from me”

Pros

This software feels really user friendly. Everything is simple to understand and the options are easy to reach whenever I need them.

Cons

I don't see any real issues with it, everything seems to work as expected.

“solid time tracking”

Pros

Overall, this is really effective for staying on top of how much time I spend on different tasks. Copying last week's tasks is simple so I don't have to re-enter the same items one by one for the things I use all the time.

Cons

Adding extra tasks and adjusting the hourly rate isn't obvious at first glance. I usually need to spend some time figuring out where those settings are and the hourly rate occasionally shifts unexpectedly which means I end up double-checking the rate each time I review my invoices.