Derek
Publishing, 1-10 employees
More than a year
“Great for New Businesses and Freelancers”
Pros
I've found Freshbook's reporting capabilities to be quite robust. The various reports available provide valuable insights into my business finances, helping me make informed decisions. Plus, the customization options allow me to tailor reports to my specific needs.
Cons
Minor issue: After creating an invoice, navigating back to download the PDF version requires several clicks. Streamlining this process would be beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Naglaa
Hospital & Health Care, 1-10 employees
“Great product and easy to use!”
Pros
Freshbook's time tracking feature is invaluable for me. It allows me to accurately track the time spent on each project, which is essential for billing clients accurately. Plus, the ability to generate reports based on time entries is incredibly useful.
Cons
Loading takes considerable time; very slow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 101-500 employees
Less than a year
“Positive Review about freshbooks”
Pros
I appreciate the simplicity of Freshbook's interface. It's clean, intuitive, and easy to navigate, which makes managing my business finances much less daunting. Plus, the dashboard provides a clear overview of my financial situation at a glance.
Cons
Continuous development and more interactive features are needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nelly
Automotive, 51-100 employees
“Fresh book fresh easy use”
Pros
The ability to accept online payments through Freshbook has been a game-changer for my business. It makes it easy for clients to pay invoices promptly, which improves cash flow. Plus, the integration with various payment gateways gives clients flexibility in how they pay.
Cons
Initially, confusion arose between the FreshBooks and Freshworks apps.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Sohaib
Retail, 500+ employees
Less than 6 months
“Easy to use software”
Pros
Freshbook's expense tracking feature is incredibly useful for me. It allows me to keep track of all my business expenses in one place, which makes tax time much less stressful. Plus, the ability to categorize expenses makes it easy to stay organized.
Cons
In my experience, I didn't encounter any issues with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Billing clients made easy”
Pros
Freshbook's project management capabilities have been a game-changer for my business. It allows me to keep all my projects organized and on track, which improves efficiency and client satisfaction. Plus, the ability to collaborate with team members on projects is incredibly useful.
Cons
Integration with production tools for automated billing could be improved, as manual processes are still prevalent.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Blakely
Marketing and Advertising, 1-10 employees
More than a year
“Good for time tracking and invoicing”
Pros
I've been using Freshbook for invoicing and accounting for several years now, and it's been a fantastic tool for my business. The ease of use, reliability, and excellent customer support make it stand out from other similar tools on the market.
Cons
The process for adding tasks and changing hourly rates isn't immediately clear, leading to confusion and the need for double-checking.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Not Specified, 101-500 employees
Less than 6 months
“Freshbooks: Accounting made easy”
Pros
Freshbook's invoicing feature is top-notch. It allows me to create and send professional-looking invoices in minutes, which impresses clients and helps me get paid faster. Plus, the ability to track invoice status and send reminders is incredibly useful.
Cons
There's a lack of diverse templates available.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Nurys
Apparel & Fashion, 1-10 employees
“Fresh books innovative technology”
Pros
I've been using Freshbook for a while now, and I'm consistently impressed with its performance. It's incredibly reliable, user-friendly, and packed with useful features that streamline my business finances. Plus, the customer support team is always responsive and helpful whenever I have questions or issues.
Cons
Once familiar with the navigation, it's very easy to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Pitso Mothobekhi
Accounting, 1-10 employees
More than a year
“makes work smoother”
Pros
Billing and invoicing feel quick and simple which saves a lot of time when you're handling day-to-day payments.
Cons
Performance depends heavily on having a strong, stable network connection, without that, it won't run as fast as it should.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hussein Mohamed
Computer Software, 1-10 employees
Less than 6 months
“awesome business help”
Pros
This is a really solid app that's been genuinely helpful for my business. It made managing things more simple and supported my day-to-day operations in a practical way.
Cons
It doesn't let you view time in a monthly view.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Salma Jones
Financial Services, 500+ employees
More than a year
“simple to use”
Pros
Tracking and managing time with this tool feels simple. It also makes it effortless to send professional invoices.
Cons
No negative points at all, it covers everything I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
brent baldwin
Construction, 11-50 employees
Less than 6 months
“Perfect for us”
Pros
Easiest and most important part for me was how simple the functionality is. As an estimator, I need to be able to access this data and I'm not very confident with accounting details. What really helps is being able to cross-reference the current hours against the total hours estimated so I can adjust the workers accordingly without guessing.
Cons
Everything has worked well for me overall. Since I'm using it more from the estimator side, it may not include every feature an accountant might want but for what I need it's a really solid fit.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Laura Clark
Information Technology and Services, 500+ employees
More than a year
“Dependable support”
Pros
Everything is currently arranged in a smart, efficient way which makes it simple for me to dig into the company's financial strategy. It also helps me plan ahead for upcoming rate changes during my off-time, instead of scrambling later. After spending so much time with the tool, I feel confident that I can help keep a steady, consistent tone across ongoing work.
Cons
Has been working well overall and continues to provide solid support to its responsive, prepared team. Neither my personal workflow nor the group's process has run into any major issues.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Nathan Bennett
Marketing and Advertising, 1-10 employees
Less than 6 months
“convenient to use”
Pros
It does exactly what I need. I can send polished proposals and look professional without having to mess around in Word or Excel. Once the proposal is ready, I just click to turn it into an invoice which is the whole workflow I was hoping for.
Cons
Pricing feels reasonable once you're bringing in income but it's still a pretty significant upfront cost if you're not seeing results yet. It's also not as ideal if you're located outside of North America. That said, it's a solid, established platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sudais Ice
Food Production, 51-100 employees
Less than 6 months
“Great support”
Pros
Customer support has been consistently responsive and helpful. They're reachable both by phone and email which makes it convenient when questions come up.
Cons
Includes time tracking and mileage tracking in every plan, regardless of whether you need those features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Cynthia
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“Try it for FREE”
Pros
Freshbook's reporting capabilities are excellent. The various reports available provide valuable insights into my business finances, helping me make informed decisions. Plus, the ability to customize reports to my specific needs is incredibly useful.
Cons
I haven't discovered any drawbacks; it's comparable to QuickBooks at a great price.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Eugene
Arts and Crafts, 1-10 employees
More than a year
“Freshbooks”
Pros
Freshbook's invoicing feature is a game-changer for my business. It allows me to create and send professional-looking invoices in minutes, which impresses clients and helps me get paid faster. Plus, the ability to track invoice status and send reminders is incredibly useful.
Cons
In my opinion, it's slightly more expensive than it should be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Construction, 11-50 employees
“FreshBooks is a valuable tool for any company”
Pros
Freshbook's time tracking feature is incredibly useful for me. It allows me to accurately track the time spent on each project, which is essential for billing clients accurately. Plus, the ability to generate reports based on time entries is incredibly useful.
Cons
I can't identify any dislikes about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Shankar
Information Technology and Services, 11-50 employees
“Best Accounting tool in the market”
Pros
Freshbook's expense tracking feature is invaluable for me. It allows me to keep track of all my business expenses in one place, which makes tax time much less stressful. Plus, the ability to categorize expenses makes it easy to stay organized.
Cons
While there aren't many cons with FreshBooks, integration and a dark theme could enhance usability.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10