FreshBooks Reviews

Pros

It fulfills my needs perfectly, particularly in creating professional proposals and invoices without the hassle of Word or Excel.

Cons

The pricing is reasonable if you have a steady income stream, but it can be a significant expense if you're not generating revenue. Additionally, it's not ideal for users outside of North America.

Pros

FreshBooks is ideal for efficient accounting and bookkeeping tasks, especially for sending invoices effortlessly.

Cons

Freshbooks has yet to disappoint me as it fulfills all of my needs.

Pros

FreshBooks boasts an intuitive interface for new and small businesses, offering features like invoicing, expense tracking, and reporting tools.

Cons

As a user of the free trial, I found no faults with the software. In fact, I believe it outperforms more expensive alternatives like QuickBooks.

Pros

Well-rated customer support is available via phone and email, ensuring assistance whenever needed.

Cons

Both time tracking and mileage tracking are included in all subscription plans.

Pros

Feels pretty simple and quick to get the hang of. The pricing is low for the level of service you get and it makes it simple to keep track of where your money's going. I also like that you can brand your invoices and the support team is actually reachable, getting to talk with a real person makes a big difference.

Cons

A few recent platform changes bumped the pricing up slightly and there were also some unexpected charges tied to each employee so my total cost ended up a bit higher than usual.

Pros

I'm enjoying how simple it is to get it set up and start using right away. It also makes it really convenient for my clients to pay their invoices without any hassle.

Cons

The pricing feels a bit manipulative to me. Long-timers end up paying more, while new customers get much lower introductory rates.

Pros

A satisfied customer here! It really helps with my financial management and makes it simple to create invoices for my clients. The support feels friendly and reliable and I'd recommend it to anyone who needs an invoicing and finance tool. Wishing the team continued success.

Cons

One thing I'd change, there's a currency limit and I don't think it should be there.

Pros

The customer service team really stands out, responses are quick and they're reachable anytime by phone or email. They genuinely take the time to help when questions come up.

Cons

A lot of the features you'd expect aren't included in the lite version so you quickly hit limitations and end up feeling blocked by what's missing.

Pros

Was hunting for a cheaper alternative to QuickBooks and this solution ended up fitting the bill! It's surprisingly similar to QuickBooks and the interface feels genuinely user friendly. Once I'm able to take the time to get everything organized, I'm planning to switch over to it. QuickBooks has basically held a monopoly for a long time and their pricing keeps climbing which makes it tough for small businesses to stay on budget.

Cons

I've only used the free trial so far so I'm still working out the details before fully moving over. There was a hiccup when sending hours so I could get paid through an invoice. The invoice setup felt a bit stiff and didn't give me flexibility with changing rates. My contractors are paid different amounts depending on the class but the system only let me choose between being paid hourly, per job or just paid, then it required me to set the rate, without any way to apply multiple rates for different categories.

Pros

Online platform includes almost everything a mid-level business would typically need. You get accounts receivable, bank reconciliation, payroll management and tax management. Since it works on Windows, Mac and Android, it's also simple to use from anywhere.

Cons

It is still doesn't have an offline version for Windows or Linux which sometimes is a bit uncomfortable in places where internet access is unreliable. Also, governmental accounting isn't supported, unlike QuickBooks which offers a governmental accounting module.

Pros

Really like how quickly you can switch between clients to track the time you're working on different projects.

Cons

Nothing major seems to be missing from the software so far.

Pros

Recurring billing setup and clear reporting have genuinely helped me level up my business. The whole process feels simple both for me and for my clients and getting started didn't take any real effort, there was basically no learning curve since I'd already used a few other billing tools before.

Cons

Would be great to have a more solid set of levels and more efficient accounting features because the current way it handles things isn't really my favorite.

Pros

Tracking and managing cash flow transactions in it feels simple. The system is dependable for keeping tabs on every organization expense. I also appreciate how simple it is to generate custom financial reports and dashboards with the tool.

Cons

Honestly there's nothing I can point out as a downside.

Pros

Creating and sending customized invoices through it feels easy and quick. It also makes it simple to generate custom accounting reports without a lot of hassle. I can keep my books organized and manage my accounts cleanly using the tools it provides.

Cons

Didn't run into any downsides so far while using it.

Pros

I really liked that it supports monthly billing packages and will flag you if you go beyond the hours you set so you can issue an extra invoice right away. Honestly this is the only tool I've seen that handles that overage/invoice workflow this way.

Cons

The accounting features don't feel as strong as they should. It's not very efficient on the accounting side but it covers the basics for businesses that don't require advanced accounting functionality.

Pros

Biggest win with it for me is the ability to create and customize invoices. The interface is also really polished and easy to design to match how I work. Also, it integrates with PayPal which makes getting paid much simpler. Customer support has been excellent whenever I've needed help.

Cons

Honestly there isn't much to complain about. If anything, I'd just like to see the invoice layout options improved a bit.

Pros

Been using this tool to create invoices for my client and it's been working really well. I also like the money management feature, It makes tracking finances much more convenient. Overall, I'm genuinely happy with it and the service it provides. Thanks!

Cons

Only thing I'd change is the pricing. It feels a bit high right now especially since there are similar products on the market with lower prices.

Pros

Love it! Mainly because it lets us manage our books really well and keep everything balanced.

Cons

It would be even better if it included a lot more templates for different needs.

Pros

The software makes it simple to add customers, create invoices, set up payment reminders and stay on top of billing and expenses.

Cons

Adding a brand-new customer during invoice creation could be a bit more organized.

Pros

Coming from the creative and development side of my business, I recently took over the company and accounting has become new territory for me. It has been really user-friendly, the pricing feels fair and it includes more services and features than I've even had time to explore yet. It's helped me ramp up without feeling overwhelmed.

Cons

I don't have any real complaints about the software itself. Since I'm still learning the accounting side, I occasionally need guidance when building a report for something specific to how I work. I'm also unsure who to reach out to explain my exact requirement and check whether there's a solution built in, more of a learning curve issue than a problem with the tool