Pitso
Accounting, 1-10 employees
More than a year
“Best billing and invoicing software”
Pros
I've been using Freshbook for invoicing and accounting for several years now, and it's been a fantastic tool for my business. The ease of use, reliability, and excellent customer support make it stand out from other similar tools on the market.
Cons
A stable network connection is necessary for optimal performance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Virgil
Education Management, 11-50 employees
Less than a year
“Good product”
Pros
Freshbook's invoicing feature is top-notch. It allows me to create and send professional-looking invoices in minutes, which impresses clients and helps me get paid faster. Plus, the ability to track invoice status and send reminders is incredibly useful.
Cons
Certain aspects are slightly more challenging to use than expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 1-10 employees
Less than a year
“Easy for Consumer Payments”
Pros
Freshbook's reporting capabilities are excellent. The various reports available provide valuable insights into my business finances, helping me make informed decisions. Plus, the ability to customize reports to my specific needs is incredibly useful.
Cons
Although user-friendly, there's still a learning curve, typical of new payment software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Otelia
Individual & Family Services, 1-10 employees
Less than 6 months
“How I feel”
Pros
Freshbook's invoicing feature is a game-changer for my business. It allows me to create and send professional-looking invoices in minutes, which impresses clients and helps me get paid faster. Plus, the ability to track invoice status and send reminders is incredibly useful.
Cons
Currently, there are no issues; navigating the product is straightforward when needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hussein
Computer Software, 1-10 employees
Less than 6 months
“Good app”
Pros
Freshbook's time tracking feature is incredibly useful for me. It allows me to accurately track the time spent on each project, which is essential for billing clients accurately. Plus, the ability to generate reports based on time entries is incredibly useful.
Cons
Doesn't offer the option to view time on a monthly basis.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Salma
Financial Services, 500+ employees
More than a year
“My outstanding and remarkable journey with Freshbooks.”
Pros
Freshbook's expense tracking feature is invaluable for me. It allows me to keep track of all my business expenses in one place, which makes tax time much less stressful. Plus, the ability to categorize expenses makes it easy to stay organized.
Cons
FreshBooks fulfills all my requirements; no negative remarks to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
brent
Construction, 11-50 employees
Less than 6 months
“Fresh books, simple and integrable.”
Pros
The software's simplicity is paramount for me. As an estimator, I rely on easy access to data, especially since accounting isn't my forte. Being able to cross-reference current and estimated hours helps me manage workers effectively.
Cons
I'm quite impressed with this software overall. While it may lack certain features useful for accountants, it suits my needs well.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Steve
Computer Software, 500+ employees
Less than 6 months
“A great tool for expense tracking for any company”
Pros
This tool effectively tracks company expenses, providing insights into spending patterns through visual graphs, which aids in better understanding expenditure distribution.
Cons
Due to its lesser-known status, there's a need for knowledge transfer to expand its user base.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Stephanie
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Great accountant software for self employed”
Pros
Extremely user-friendly, particularly for first-time users, with a simple setup process.
Cons
I've encountered no issues whatsoever with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Laura
Information Technology and Services, 500+ employees
Less than a year
“I like the fact that it can be used with other apps as well”
Pros
With all documents efficiently organized, I can focus on reviewing the company's financial strategy and preparing for upcoming changes in rates during downtime between projects. Familiarity with the tool gives me confidence in maintaining consistency.
Cons
FreshBooks has consistently provided reliable assistance, benefiting both my personal and team endeavors without significant setbacks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Dinos
Marketing and Advertising, 1-10 employees
More than a year
“I use FreshBooks because it's support kicks ass...”
Pros
Exceptional support from the entire staff enhances the experience. Invoicing and client management functionalities work seamlessly, complemented by a visually appealing user interface.
Cons
There haven't been any notable updates or additions to the software in quite some time, perhaps around 1-2 years.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
waqar
Real Estate, 51-100 employees
Less than a year
“Review About FreshBooks”
Pros
FreshBooks offers cross-platform compatibility, flexible pricing plans, full-fledged access during the free trial, and top-notch customer service, making it stand out among accounting solutions.
Cons
The software's drawbacks include a limited selection of invoicing templates and a lack of support for multiple currencies.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Liliana
Non-Profit Organization Management, 1-10 employees
More than a year
“Very Much Needed Software”
Pros
Invoicing is made remarkably user-friendly, with the option to add multiple companies as needed and typing recognition for quick access.
Cons
While the price seems a bit steep for my usage, especially considering I don't require all of the software's features.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Nathan
Marketing and Advertising, 1-10 employees
Less than 6 months
“Very safe choice for US-based freelance proposals and invoicing”
Pros
It fulfills my needs perfectly, particularly in creating professional proposals and invoices without the hassle of Word or Excel.
Cons
The pricing is reasonable if you have a steady income stream, but it can be a significant expense if you're not generating revenue. Additionally, it's not ideal for users outside of North America.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Maria
Banking, 500+ employees
Less than a year
“Better and amazing tool for online accounting and invoicing.”
Pros
FreshBooks is ideal for efficient accounting and bookkeeping tasks, especially for sending invoices effortlessly.
Cons
Freshbooks has yet to disappoint me as it fulfills all of my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Javed
Graphic Design, 1-10 employees
Less than 6 months
“Professional Software for New Business Invoices”
Pros
FreshBooks boasts an intuitive interface for new and small businesses, offering features like invoicing, expense tracking, and reporting tools.
Cons
As a user of the free trial, I found no faults with the software. In fact, I believe it outperforms more expensive alternatives like QuickBooks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Sudais
Food Production, 51-100 employees
Less than 6 months
“FreshBooks review”
Pros
Well-rated customer support is available via phone and email, ensuring assistance whenever needed.
Cons
Both time tracking and mileage tracking are included in all subscription plans.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Eathan Theron
Construction, 11-50 employees
Less than 6 months
“fairly priced”
Pros
Feels pretty simple and quick to get the hang of. The pricing is low for the level of service you get and it makes it simple to keep track of where your money's going. I also like that you can brand your invoices and the support team is actually reachable, getting to talk with a real person makes a big difference.
Cons
A few recent platform changes bumped the pricing up slightly and there were also some unexpected charges tied to each employee so my total cost ended up a bit higher than usual.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Yolonda Spinks
Marketing and Advertising, 1-10 employees
Less than a year
“Amazing”
Pros
I'm enjoying how simple it is to get it set up and start using right away. It also makes it really convenient for my clients to pay their invoices without any hassle.
Cons
The pricing feels a bit manipulative to me. Long-timers end up paying more, while new customers get much lower introductory rates.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Mahfuj Ahammed Tanbir
Outsourcing/Offshoring, 500+ employees
More than a year
“keeps invoices and finances organized”
Pros
A satisfied customer here! It really helps with my financial management and makes it simple to create invoices for my clients. The support feels friendly and reliable and I'd recommend it to anyone who needs an invoicing and finance tool. Wishing the team continued success.
Cons
One thing I'd change, there's a currency limit and I don't think it should be there.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10