Mahfuj Ahammed
Outsourcing/Offshoring, 500+ employees
Less than a year
“Quick and trackable invoice solution.”
Pros
As a satisfied customer, FreshBooks has significantly aided my financial management and invoicing processes. Highly recommended.
Cons
The software imposes a currency limit, which I believe should be removed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Yolonda
Marketing and Advertising, 1-10 employees
Less than a year
“Good product”
Pros
Setting up and using FreshBooks is a breeze, and clients find it equally easy to pay their invoices.
Cons
I'm generally dissatisfied with the pricing strategy employed by FreshBooks, particularly the disparity between rates for long-term users and newcomers.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Jessica
Retail, 1-10 employees
Less than 6 months
“Does not compare to quickbooks”
Pros
Exceptional customer service is always available for assistance via phone or email.
Cons
Many features are exclusive to higher-tier plans and unavailable in the lite version.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
10
Functionality
7
Andrea
Health, Wellness and Fitness, 1-10 employees
“Great option other than QB”
Pros
FreshBooks provides a cost-effective alternative to QuickBooks, offering similar functionality with user-friendly features, making it a preferred choice for small businesses.
Cons
While on the free trial, I encountered a glitch related to invoicing for hourly rates. The software's rigid invoice structure didn't accommodate variable rates for contractors, limiting my options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Obaidullah
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
“FreshBooks Is A Game Changer for Freelancers”
Pros
Seeking a reliable accounting software led me to FreshBooks, which effectively manages financial records with excellent customer support.
Cons
FreshBooks lacks the capability to provide quarterly tax estimates, which is a drawback for users requiring this functionality.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anayatullah
Computer Software, 1-10 employees
Less than a year
“Easy for Non-Financial People”
Pros
FreshBooks Online offers comprehensive features like A/R, bank reconciliation, payroll, and tax management, accessible across various platforms for seamless operation.
Cons
The absence of an offline version for Windows or Linux could be inconvenient for users in areas with limited internet access. Additionally, FreshBooks lacks a dedicated governmental accounting module like QuickBooks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Eslam
Computer Software, 500+ employees
Less than a year
“FreshBooks is application for invoicing clients for one-time or recurring payments”
Pros
FreshBooks efficiently handles large volumes of data without system slowdowns, offering ease of use at a low cost.
Cons
The software's English-only interface restricts its usability for non-English-speaking clients.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Amy
Human Resources, 1-10 employees
Less than a year
“Great for multiple clients time tracking”
Pros
Switching between clients to track project hours is effortlessly managed with FreshBooks.
Cons
I haven't identified any deficiencies in the software.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Caterina
Luxury Goods & Jewelry, 11-50 employees
Less than a year
“Freshbooks”
Pros
FreshBooks stands out as the best cloud-based accounting software for small businesses.
Cons
My only gripe with FreshBooks is its pricing.
Rating Distribution
Ease of use
3
Value for money
7
Customer Support
7
Functionality
10
Dessa
Education Management, 51-100 employees
Less than 6 months
“FreshBooks is a must for Small Businesses”
Pros
FreshBooks enables effective management of small business finances with its user-friendly interface.
Cons
Despite the cost, FreshBooks is an indispensable tool for my small business, offering significant value for the money.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
4
Richard
Computer Software, 1-10 employees
Less than a year
“Why Not Try It ,You have nothing to lose”
Pros
FreshBooks serves the essential purpose of recording business finances effectively.
Cons
In essence, FreshBooks offers a similar experience to its competitors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kostadinka
Online Media, 11-50 employees
Less than 6 months
“Great platform for accounting and invoicing”
Pros
Its invoice management capabilities are exceptional and greatly appreciated.
Cons
Some aspects of the platform could be simplified to enhance user-friendliness and ease of use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lillian
Hospital & Health Care, 500+ employees
Less than a year
“Makes it simple to issue invoices from any device”
Pros
FreshBooks has significantly enhanced my business operations with its straightforward recurring billing and easy-to-understand reporting. The user-friendly interface benefits both me and my clients, and transitioning to FreshBooks was seamless due to my prior experience with similar software.
Cons
It would be preferable to have a more robust system of levels and accounting features, as I'm not particularly fond of the current method in place.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Shreyansh
Computer Software, 500+ employees
“Review on FreshBooks”
Pros
The client experience with FreshBooks is exceptional, and it offers convenient settings, efficient group collaboration tools, and effective time tracking features. Additionally, it includes inventory tracking and supports various recommendations and projects, along with automatic mileage tracking on mobile apps.
Cons
Some deficiencies in the dashboard restrict receipt customization, and setting up bank associations can be time-consuming.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
4
Pedro
Civil Engineering, 500+ employees
Less than a year
“A superb,marvelous and incredible online accounting tool.”
Pros
Managing cash flows and transactions with FreshBooks is hassle-free. It reliably tracks and manages all organizational expenditures and allows for the creation of custom financial reports and dashboards with ease.
Cons
I honestly can't find anything to highlight as a downside with this tool; it's been flawless for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
Internet, 1-10 employees
More than a year
“Easy Invoicing Service the provides a Professional Look”
Pros
FreshBooks makes it incredibly easy to set up and send invoices, adding a professional touch to client interactions.
Cons
The limitation on the number of clients allowed before charges kick in could be slightly increased by 1 or 2 for better usability.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Quinell
Oil & Energy, 500+ employees
More than a year
“A phenomenal,beyond special and mind-blowing accounting solution.”
Pros
With FreshBooks, creating and sending customized invoices is a breeze, and it simplifies the process of generating custom accounting reports and managing books of accounts.
Cons
I haven't encountered any negative vibes while using this tool; it's been smooth sailing so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Human Resources, 1-10 employees
Less than a year
“Great product for easier accounting functions”
Pros
FreshBooks' monthly billing package and automatic notifications for exceeding hours set it apart from other software options.
Cons
While the accounting side of the product isn't the strongest, it does cover the basics adequately for businesses that don't require extensive accounting capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Invoicing is super easy with freshbooks”
Pros
FreshBooks has transformed the invoicing process, making it enjoyable and efficient. It eliminates the need for manual double-checking and streamlines expense tracking, saving valuable time.
Cons
There's nothing that I could find to complain about; it functions exceptionally well.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Easy to use and not expensive”
Pros
FreshBooks offers a user-friendly interface that doesn't require accounting expertise to navigate effectively.
Cons
While it's highly customizable, it can sometimes take a bit of time to locate certain features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
4