FreshBooks Reviews

Pros

FreshBooks is user-friendly and suitable for small companies or startups, offering efficient invoicing and accounting solutions.

Cons

Apart from the relatively high price, I don't have many criticisms; it's been a solid tool overall.

Pros

FreshBooks helps businesses run efficiently and effectively, providing essential tools for managing operations.

Cons

Overall, there's nothing specific that I can complain about; it performs well for my needs.

Pros

The interface is simple to navigate making bill payments and recurring billing effortless. The bill tracking feature is also excellent.

Cons

Since FreshBooks is its own accounting platform it doesnt integrate easily with QuickBooks which most CPAs use. Managing two platforms can be cumbersome.

Pros

This tool is simple to use and works well for a small business setup. The pricing feels like good value overall and I could see using it again later if we need something beyond this specific firm.

Cons

Didn't include everything we needed for our staff timesheets and project budget tracking so it wasn't a complete fit for that particular workflow.

Pros

Its easy to use offers numerous integrations is affordable and does its job well (when it works).

Cons

Theres a lack of features rudimentary features cumbersome workflows and tons of bugs. The support is extremely unresponsive with requests going unanswered for weeks. The lack of support severely impacts what could otherwise be a good product. Unfortunately youll likely need support often due to bugs and inadequate documentation. Id advise steering clear of this product.

Pros

I appreciate the ability to connect with Gmail Slack and other developer products.

Cons

Ill let you know if I come across any issues.

Pros

The time tracking feature is straightforward and efficient helping me stay organized and understand where my time is spent. The dashboard and clientproject tracker are also invaluable tools.

Cons

Ive experienced some downtime and backend coding issues causing errors. Unfortunately Ive had to manually track my time and enter it afterward. Also Ive had trouble with my CIBC account blocking the software and I havent received assistance despite asking. More options for listing billable items on invoices would be helpful as I often need to manually adjust line items. Ive also struggled with marking expenses paid when adding them manually to an invoice.

Pros

It doesn't take much to get started. The dashboard feels friendly so using the tool comes naturally. You can handle a lot of tasks, from accounting to billing clients, without much hassle. When questions come up, their customer support is reachable through chat, email and even phone calls.

Cons

The new interface runs slowly. Since they're pushing everyone to switch over, it's been impacting how my customers access the system and make payments.

Pros

This program is incredibly intuitive. The interface and dashboard are user-friendly making navigation and detailed exploration a breeze.

Cons

Reporting could be problematic especially in a larger and more complex business context. It might be less efficient and comfortable for bigger e-commerce businesses with extensive inventory tracking needs.

Pros

So good, it has helped me track and manage employee expenses so reimbursements are handled more effectively.

Cons

Mobile app wasn't consistently flawless at times though newer updates have improved its performance.

Pros

Using this website makes bookkeeping a breeze.

Cons

As of now I havent encountered any issues with this software.

Pros

Its user-friendly perfect for small businesses and offers great value. I might consider using it for other purposes besides my current firm.

Cons

It seemed like the software didnt have all the features we needed for tracking staff timesheets and project budgets.

Pros

Im thrilled with the feature that allows me to create proposals complete with pictures and a signature line for clients. Plus the app is fantastic.

Cons

I wish I could add pictures through the app but its never worked for me. My CPA also mentioned that the back end for taxes and reconciling could be better.

Pros

Its straightforward to use thanks to its friendly dashboard. From accounting to billing clients everything is hassle-free. And if you need assistance their customer service is available via chats emails and phone calls.

Cons

The new interface is slow and affecting my customers ability to access and make payments.

Pros

FreshBooks provides both cloud and on-premise tools aiding in tracking and managing employee expenses for efficient reimbursement.

Cons

The mobile application wasnt always perfect but recent updates have improved its performance.

Pros

We utilized the Classic Freshbooks interface which was incredibly clean and efficient. It served us well for almost a decade.

Cons

The forced transition to the new interface has caused issues including downtime at critical times like the end of the month impacting customer access and invoice payments.

Pros

The softwares functions are incredibly user-friendly even for those with limited accounting knowledge. Plus it includes handy features like built-in mileage tracking.

Cons

Report customizability is limited which can be frustrating for advanced users. Additionally the autocategorization of items is often incorrect and theres no requirement for users to review every transaction leading to potential misclassifications.

Pros

Nowadays you need a comprehensive solution a well-packaged app with robust back-office support. FreshBooks delivers exactly that.

Cons

Initially I thought there was nothing missing. As a small business owner rather than an accountant it has everything I need.

Pros

FreshBooks has elevated my ability to automate billing and invoicing processes. No more manual tracking or painstaking invoice creation their tools streamline the process. Plus theyre pioneers so their reliability is unmatched.

Cons

The cost was once high but its now much more affordable.

Pros

Genuinely, it boosted how I handle billing and invoicing. I'm no longer stuck manually tracking everything or spending time creating invoices one by one. Their built in tools let me automate the workflow instead. It also feels dependable since they've been around as pioneers... so the process is tried and true.

Cons

The pricing was pretty steep at one point though it's much more affordable now.