Andrey
Banking, 1-10 employees
Less than a year
“FreshBooks - Smarter replace of QuickBooks”
Pros
Freshbooks offers better pricing a superior user interface and more functionality compared to QuickBooks. All the functions are equally good but Freshbooks is more intuitive.
Cons
Theres not much to critique perhaps improving the capture of expense receipts and implementing better AI-driven logic for organizing them by category. Additionally more financial reports could be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrey Shalaurov
Banking, 1-10 employees
Less than a year
“fairly priced!”
Pros
Pricing feels better and the user interface is noticeably cleaner. It also seems to include more features than QuickBooks, at least the areas I use are equally capable but the workflow is more adaptive and less confusing. Overall, the same kinds of functions feel easier to navigate while still getting the job done.
Cons
Not a lot to complain about. If anything, it could improve how it captures expense receipts and use more AI-driven logic to automatically sort them into the right expense categories. It'd also be nice to have a few more financial report options but it's not a dealbreaker for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sashah
Design, 51-100 employees
More than a year
“Perfect Invoice Processing Tool with Intuitive Accounting Options.”
Pros
Integrating accounting processes is a breeze with Freshbooks. I particularly appreciate its seamless platform for credit card processing and online invoicing. Managing project expenses and employee data is straightforward and generating financial reports is a simple task.
Cons
So far I havent encountered any issues with the product. After my initial implementation I was ready to dive right into my work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Levi
Events Services, 1-10 employees
More than a year
“Good for Minimal Needs”
Pros
FreshBooks is incredibly user-friendly with a convenient mileage tracker and easy receipt uploads. I love how invoices can be generated directly from estimates and the design and options for invoices are versatile.
Cons
It feels like it could offer more features considering its price point maybe something to assist with tax preparation.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
ESMAEIL HABBOUSH
Computer & Network Security, 11-50 employees
Less than a year
“reliable invoicing and tax features”
Pros
This is one of the best tools I've used. The user interface is simple to work with and it doesn't take long to get comfortable with it since it's professionally designed. It also handles tax calculations and invoice preparation really well and everything feels dependable and consistent.
Cons
Overall it's a solid platform with no major bugs. I just hope future updates continue moving forward efficiently since we've become used to it being improved in a way that matches the pace of development we're seeing elsewhere.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Levi Fortner
Events Services, 1-10 employees
More than a year
“Positive experience overall”
Pros
Its really user-friendly and the mileage tracker is genuinely handy. Uploading receipts is simple and the workflow for making invoices from an estimate is convenient. I also like how flexible the invoice design is, with plenty of options to tweak things the way you want.
Cons
Cost feels a bit high given the feature set, there's room for more especially around tax, time helpers or anything that would organize filing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Yasmine Louati
Government Administration, 51-100 employees
Less than a year
“user friendly website”
Pros
Speed and the simple way of using it really stood out to me. Everything feels smooth and not complicated so I can get what I need without wasting time.
Cons
I didn't run into any problems or difficulties with this site.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Sashah Chayan
Design, 51-100 employees
More than a year
“Accounting made fun!”
Pros
The accounting integration is really simple and the whole platform feels solid for credit card processing. It also handles online invoicing well which is a big plus. Project expense tracking is simple, employee information is easy to manage and generating financial data reports doesn't take much effort.
Cons
No real complaints so far. After my first setup, I was able to jump right into using it and getting work done.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
ESMAEIL
Computer & Network Security, 11-50 employees
Less than a year
“freshbooks is an excellent product that I advise everyone to try”
Pros
Freshbooks stands out as one of the best products Ive ever used. Its user interface is incredibly easy to navigate and it doesnt take long to get the hang of it thanks to its professional design. It handles tax calculations and invoice preparation exceptionally well and is highly reliable.
Cons
Its a solid platform with no major issues. Im hopeful that improvements will be made efficiently to keep pace with our evolving needs.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Michael Ring
Entertainment, 11-50 employees
More than a year
“Feature rich tool!”
Pros
Overall quality really shows, its so easy to use! There are plenty of solid features, plus customization options that let you set things up the way you want. Project and time tracking have been especially useful and the mobile app is a big win since we're often on the go. Being able to start working from wherever we are is convenient and nothing has ever gotten lost on my end. It also seems to understand how we work, offering helpful suggestions along the way which I genuinely appreciate.
Cons
What I don't lean on much is inventory. We only need the inventory feature for a small part of our sales so I haven't used it extensively but it doesn't feel as strong as inventory tracking in other tools I've tried... especially for tracking inventory.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Maria Vrousgos
Marketing and Advertising, 1-10 employees
Less than 6 months
“automation support for small businesses”
Pros
It's so helpful for small businesses. When you're just starting out in entrepreneurship, getting certain tasks handled automatically can make a big difference and this tool supports that well.
Cons
I can only comment on the features I've tried so far since I haven't used the rest and don't have enough experience with them yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Julietta
Information Technology and Services, 1-10 employees
“One of the Successful platforms for reading and analyzing different topics.”
Pros
Finding and reading the necessary books is much easier with Freshbooks availability and accessibility.
Cons
There are certain areas that arent covered.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Eugene Davidovich
Food Production, 11-50 employees
More than a year
“Secure and reliable reports”
Pros
I'm really happy with how fast invoice creation is. Customers can pay their bill almost instantly by just clicking a single button right on the online invoice. Also, the financial reports are excellent, they give solid, detailed insight into what's going on with the business financially.
Cons
Credit card processing fees feel a little pricey though there aren't many other things to complain about. Overall, this is an impressive product.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
ioanna
Entertainment, 1-10 employees
Less than 6 months
“affordable and easy to use”
Pros
The mobile apps provided by Freshbooks are top-notch and the time tracking feature is incredibly useful.
Cons
The dashboard could be improved and there are additional costs to consider.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hanane Moutaouakil
Marketing and Advertising, 1-10 employees
Less than a year
“great invoicing for small business”
Pros
This is a really solid accounting and finance app. It's clearly aimed at small businesses and it makes invoice creation simple without taking much effort. Generating invoices is quick and the whole workflow feels hassle-free.
Cons
Honestly I've been happy with it and haven't noticed any downsides so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tina Maharjan
Consumer Electronics, 101-500 employees
Less than a year
“A beginner-ready software”
Pros
Really simple to use and feels genuinely user-friendly. Even if you're trying it for the first time, you can quickly get the hang of it and start using it right away.
Cons
There aren't any advanced options, like adding teams or generating detailed reports... and pricing feels quite high compared to other similar tools.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
VASILE STRAJERU
Construction, 11-50 employees
More than a year
“simple and budget-friendly”
Pros
It's simple to use and also pretty affordable. From every angle, I'm extremely satisfied with it.
Cons
Everything seems to be working perfectly, there's really nothing to complain about and I'm fully satisfied across the board.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Fabrice Aboubacar Tapsoba
Retail, 1-10 employees
Less than 6 months
“Impressive invoicing and expense control”
Pros
Creating invoices and managing expenses is a big win for me. The workflow for generating invoices is simple and handling day-to-day spending is covered without feeling like extra work.
Cons
Using it isn't completely effortless and there's also a limitation around the availability of currencies (not enough options).
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
VASILE
Construction, 11-50 employees
More than a year
“RELIABLE PARTNER FOR THE BUSINESS I RUN”
Pros
Freshbooks is both simple to use and cost-effective. Im thoroughly satisfied with it from every angle.
Cons
EVERYTHING IS FINE. IM HIGHLY SATISFIED FROM ALL PERSPECTIVES.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Entertainment, 11-50 employees
More than a year
“Awesome invoice and billing system”
Pros
Freshbooks is exceptionally user-friendly and offers a plethora of useful features and customizable settings. I especially love the project and time tracking capabilities. The mobile app is perfect for our frequent travels its always accessible and never loses my work. It feels like the app anticipates my needs and provides helpful suggestions which I absolutely adore.
Cons
We only require the inventory feature for a small portion of our sales so I havent utilized it extensively. However compared to other platforms I find the inventory tracking aspect to be lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10