Management Consulting, 1-10 employees
Less than a year
“3Phi Reliability uses Freshbooks”
Pros
Not suitable for large businesses this software is primarily utilized in our company for invoicing. It performs this specific task well but lacks integration with inhouse accounting posing challenges as it looks to reintegrate back to itself.
Cons
There are ongoing issues with the bank connections and efforts are being made to address them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
More than a year
“An Efficient Accounting Solution”
Pros
A remarkable online accounting software FreshBooks streamlines financial management and invoicing for entrepreneurs and small businesses. Its standout feature is a userfriendly interface proving intuitive from signup. Another fantastic aspect is the expense tracking functionality. Additionally customer support has been consistently outstanding.
Cons
FreshBooks provides various subscription plans tailored to businesses of all sizes. While it might not be the most economical option the pricing aspect stands out as the primary concern.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Networking, 11-50 employees
Less than a year
“Sets of stages for the entire project that keeps things in track”
Pros
Very affordable userfriendly and effective for managing all company data.
Cons
The application processing takes time and there is an issue with some files being hidden.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Civil Engineering, 51-100 employees
Less than a year
“FreshBooks”
Pros
FreshBooks boasts a very userfriendly interface especially beneficial for beginners. It offers various billing and invoicing features creating professional invoices automating recurring ones and accepting online payments.
Cons
The pricing of FreshBooks may be relatively higher especially for businesses with extensive needs. It is primarily designed for small businesses and users with more complex accounting requirements might find certain features lacking.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Financial Services, 1-10 employees
“Freshbooks is awesome”
Pros
FreshBooks makes it easy to track hours and time for employees and contractors. The free trial allowed full functionality ensuring continued use.
Cons
So far I haven't encountered anything about FreshBooks that I don't like.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Entertainment, 1-10 employees
More than a year
“Industry Standard in Customer Support....”
Pros
Customer service is FreshBooks' super strength with a competent support team providing direct and effective assistance.
Cons
While I wish FreshBooks would integrate signatures into their invoices I understand that it's not DocuSign. However adding that option could significantly boost its value in my opinion.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Not Specified, 1-10 employees
More than a year
“very good program”
Pros
Abundant features make handling accounting and issuing invoices excellent reviewing financial transactions and issuing account statements.
Cons
There are no downsides that may affect the experience because there are plenty of features for easy handling of invoices and accounting transactions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Textiles, 1-10 employees
“The ease of adding vendors and customers is great.”
Pros
FreshBooks provides a welldocumented invoicing history with a great and efficient payment procedure.
Cons
There's nothing to complain about except perhaps making the software more popular among people.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“FreshBooks Iconic AP and AR Automation Program”
Pros
Over three years of use FreshBooks has made repetitive accounting tasks easy through automations.
Cons
The pricing tiers of FreshBooks are considered expensive compared to alternatives.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Construction, 2 - 10 employees
“FreshBooks: Simplifying Accounting for Our Business”
Pros
One of the features I find incredibly beneficial in FreshBooks is its mobile accessibility. In the past, I had to meet with clients, create invoices, and then return to the office to input the data on a computer. It was time-consuming, and we often missed out on payments. However, with FreshBooks, I can input data directly from my phone or tablet while in front of a client, send them an invoice, and receive payment before leaving. This convenience has made a world of difference for us.
Cons
To be honest, I havent encountered any significant cons with FreshBooks. The only initial challenge was getting our older employees to adapt to the software. However, we provided training and encouraged them to use it, and since then, it has been smooth sailing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Hospitality, 1-10 employees
“Freshbooks. Awesome”
Pros
Appreciates the simplicity and ease of use liking its simple appearance.
Cons
The actual switching process posed more of an issue due to operator error.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Graphic Design, 11-50 employees
“fresh loop review”
Pros
Simplifies report creation and makes tracking work and payments easy.
Cons
It has some bugs in certain options and experiences lagging issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Animation, 11-50 employees
“Fresh books review”
Pros
Facilitates easy payments and reduces tax burdens.
Cons
Some servers may be busy due to too many users.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
“Any Brand Compatible Software to pick”
Pros
FreshBooks is a comprehensive accounting software simplifying financial management for small businesses and freelancers. With its userfriendly interface robust invoicing and expense tracking capabilities integrated time tracking and project management tools detailed financial reporting ease of integration mobile accessibility and reliable customer support FreshBooks empowers businesses to streamline their finances and focus on growth. Whether you're a solopreneur or managing a small team FreshBooks offers the essential features you need to efficiently manage your business finances.
Cons
There is nothing required from our end for updates.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Computer Software, 51-100 employees
“Bag of Accounting Solutions”
Pros
Navigating the various features and tools is a straightforward experience even for those lacking significant techsavviness.
Cons
The reports available are basic and there's a need for more customization options to gain comprehensive insights into my financial performance.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Not Specified, 1-10 employees
“Great for small business accounting”
Pros
Excellent for generating invoices handling accounting and meeting the specific needs of a small business.
Cons
Generating invoices or bills for multiple orders or purchases simultaneously might be intricate and timeconsuming when producing the tax return.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Information Technology and Services, 500+ employees
“For us Freshbooks is the best accounting software out there”
Pros
My satisfaction with FreshBooks stems from the fact that a substantial part of our company now operates efficiently without the need for an accountant. This has resulted in significant cost savings with FreshBooks playing a pivotal role.
Cons
There haven't been any drawbacks. The only challenge we faced was initially getting our more senior personnel to adopt FreshBooks. However we trained them on the software and ultimately had to encourage them to use it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Marketing and Advertising, 101-500 employees
“Amazing”
Pros
Employed this for expenses at a previous job and the process was uncomplicated.
Cons
No issues. It was userfriendly for anyone, a great product.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Architecture & Planning, 1-10 employees
“Perfect App”
Pros
Ideal convenient and costeffective.
Cons
Overall it's a good app with no complications.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Construction, 1-10 employees
“FreshBooks has been our go to for Accounting software”
Pros
There are numerous aspects I appreciate about FreshBooks but the ability to use it on my phone has significantly simplified my life. For years I had to write up invoices after client meetings then return to the office for data input. With FreshBooks I can input data over my phonetablet in front of a client send an invoice and receive payment before leaving. It's made a substantial difference for us.
Cons
Honestly there haven't been any cons. The only challenge was initially getting our older employees to use FreshBooks. However we trained them and honestly just enforced them to adopt the software. It's been no problem ever since.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9