FreshBooks Reviews

Pros

FreshBooks is a comprehensive platform for business invoicing needs boasting a fantastic UI and ease of use. Its packed with integrations and even beginners shouldnt have trouble navigating it.

Cons

The monthly cost may seem steep compared to competitors.

Pros

This software has been instrumental in helping my startup grow by facilitating fast and easy invoicing. It provides a clear view of all costs and the companys financial status.

Cons

I have no issues with FreshBooks Im very satisfied and wouldnt switch to QuickBooks or any other software.

Pros

FreshBooks offers a suite of features that keep accounts organized and compliant. With instant customer support and a secure payment gateway its suitable for various business types from self-employed individuals to agencies.

Cons

Adding more payment processors especially for e-commerce would enhance the software but overall I have no complaints.

Pros

FreshBooks is incredibly user-friendly with a self-explanatory interface. Its features allow easy automation of various business areas.

Cons

Integration with other systems like ReceiptBank would make it perfect for my needs.

Pros

Classic was absolutely spot-on and I used it for nearly eight years straight.

Cons

They pushed everyone off the "classic" version onto their new UI which felt genuinely awful. They also rolled out the change at a really bad time of year, right in the middle of business and it kept interrupting work.

Pros

Mileage tracker is exactly why I chose this software. It matches what I need for recording business mileage. I'm also switching from another tool so I can use this as my main invoicing system and for banking reconciliation, all in one place.

Cons

I haven't spotted an import feature that would let me move my data over from another product. That kind of import would be ideal and would save a ton of time during the switch.

Pros

The intuitive interface and variety of templates make FreshBooks easy to use for various accounting needs. Managing different formulas is a breeze ensuring compliance with accounting standards.

Cons

While the price has increased over the years I dont have any major complaints.

Pros

I used the Classic version for almost eight years finding it perfect.

Cons

The forced transition from classic to their new UI disrupted business at a critical time.

Pros

The mileage tracker feature is why I use this software as it perfectly records business mileage. Im transitioning from another product to use FreshBooks for invoicing and banking reconciliation.

Cons

I havent seen an import feature that allows switching from another product which would save a lot of time.

Pros

FreshBooks meets all my needs for record-keeping invoicing and revenue tracking in my small business. Its an excellent option for those starting out and not ready to invest in QuickBooks.

Cons

I honestly cant find many faults with FreshBooks it meets all my needs.

Pros

It was simple to pick up and roll out in our office for day-to-day bookkeeping. As a designer, I usually dread the business side of things but this tool made it far more manageable so it doesn't feel like a chore anymore. We're able to send invoices to clients, pay vendors, monitor project profitability and handle other key tasks all from a single platform.

Cons

Getting comfortable with the software as someone outside of accounting takes a bit of effort at first. That said, once we figured out the workflow, everything got a lot smoother. One thing I'd change, it would be nice if multiple users could work in the middle tier without paying additional fees.

Pros

While I appreciate the features the pricing doesnt align with my needs as a small web developer.

Cons

The pricing structure especially limiting to five clients for $10 seems off. Unlimited clients for $40month is a significant jump.

Pros

We use FreshBooks solely for Accounts Receivable for tech service invoices and it works perfectly for our needs.

Cons

Adding Accounts Payable would enhance project management and costing capabilities.

Pros

FreshBooks is a logical choice for small businesses offering competitive pricing and robust features. I appreciated testing it and the option for custom packages for larger organizations.

Cons

The reporting feature while good could be more robust especially for tracking unusual commissions.

Pros

I use FreshBooks to bill clients send invoices and track time and it performs these tasks incredibly well. It exceeds all my expectations.

Cons

I may find a need for additional features in the future but for now the software is perfect for my needs.

Pros

The Project Tracker and job profitability feature is excellent.

Cons

The bank feed limitations especially only importing debits are frustrating and could be a deal-breaker.

Pros

As a freelancer FreshBooks made invoicing simple and getting paid even simpler.

Cons

I started with the Lite plan but found it too basic so I upgraded to the Plus Plan and am satisfied.

Pros

FreshBooks simplified bookkeeping in our office making tasks like billing clients and tracking project profits much easier. It streamlined the business side of things for us.

Cons

Learning to use it without an accounting background was challenging but once learned it streamlined processes. I wish the mid-tier allowed multiple users without extra cost.

Pros

The standout part is the visualization and overall look and feel. The interface is really simple to use and I didn't need much (if any) training because every button and feature is pretty well designed and adaptive.

Cons

To get paid via credit cards, along with bank transfers, seems to depend on the country. I should roll out those payment options to more countries worldwide so more customers can use them.

Pros

I loved how easy FreshBooks was to set up and start using for AR and AP activities unlike other tools Ive used.

Cons

While its user-friendly I wish it offered more customization and functionality from the start.