Anonymous
Not specified, 1-10 employees
Less than 6 months
“Amazing but can be more faster.”
Pros
The easy invoicing feature especially the ability to send bills and receive payments seamlessly is immensely helpful for small and medium businesses like mine.
Cons
Despite its impressive features the softwares sluggish performance particularly in website loading and initial deployment is noticeable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Lili
Architecture & Planning, 11-50 employees
More than a year
“in general”
Pros
FreshBooks offers comprehensive features ideal for entrepreneurs and their teams including collaboration tools invoice creation expense tracking and mobile accessibility.
Cons
Overall satisfaction leaves little room for criticism.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
myllena
Banking, 500+ employees
Less than 6 months
“the best”
Pros
Despite its slightly higher cost I appreciate the effectiveness of this product prioritizing functionality over price.
Cons
I have no complaints about the software it performs flawlessly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beebek Acharya
Education Management, 101-500 employees
More than a year
“I liked it”
Pros
Works really well for invoice management if you're running a startup. It covers the basics like invoicing and the estimating feature stood out to me, being able to create estimates is important both for individual customers and for tracking project work.
Cons
Accounting features aren't as strong in it compared to the rest of the tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sadhan Singha
Marketing and Advertising, 1-10 employees
More than a year
“made billing and tax calculation easy”
Pros
There's a specific tax calculation function I really liked and the billing and invoice features are genuinely awesome.
Cons
So far, I haven't noticed any issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Madhav Pudasaini
Banking, 500+ employees
More than a year
“recommended”
Pros
Starting with it through the free trial made it simple to test out the product and once we felt confident, we could adjust and commit financially for the software. The realtime invoice tracking is especially useful and feels like one of the best features.
Cons
Still doesn't offer direct integration with other CRMs and that's something I'd really like to see improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Hanson Philippe
Research, 1-10 employees
Free Trial
“i rely on it”
Pros
When I'm visiting customers, I don't have to worry anymore about how to follow up on expenses. Moving my back-office admin work to it has reduced that workload a lot. Everything feels more organized and structured now which used to be a major time killer for me. Going electronic with my finances also means I don't have to chase or store piles of paperwork like I did before. It even helps me get a clearer view of how I'm allocating my time so I can estimate billable hours and hourly rates more accurately for both current and upcoming consulting work. That's better for customers and better for me. In a highly competitive market, pricing accuracy really matters and FreshBooks supports that.
Cons
Support and customer service have been working well and it's there when I need help... especially during new software setup. Honestly there isn't much to complain about here. Kudos to it for doing a great job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ahsan zia
Computer Software, 1-10 employees
More than a year
“highly useful”
Pros
I use this software every day for work and it's been genuinely solid. I've tried a few other tools like it but they didn't feel as dependable or useful. This one really does the job so I can't compare it in a fair way, Its usefulness stands out. I've had a positive experience with it overall. If you're considering it, install it and give it a try, you might forget about the other options afterward because it's that worthwhile.
Cons
No cons from me, I like it
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Civic & Social Organization, 1-10 employees
Free Trial
“strong features”
Pros
It is a solid upgrade for business management. The Invoice and Expenses features really help keep your daily financial records accurate and clear. The way it handles taxes accountability is especially helpful and feels like a key detail rather than an afterthought.
Cons
Should have better language support, at minimum, a proper Spanish translation of the app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Shane
Banking, 11-50 employees
Less than a year
“2021's top accounting website”
Pros
FreshBooks offers a 30-day free trial and allows partial payments setting it apart from other platforms.
Cons
If you dont utilize all of FreshBooks features as intended which can be expensive you may be left with only a few useful features particularly if you have a low client count.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Esdras Silva
Banking, 11-50 employees
Less than a year
“fun to use”
Pros
We were really needing this for the past few months and once I bought it, the whole process became a pleasure.
Cons
Honestly it feels a bit too complete for me, I don't have much to criticize.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jeidy
Education Management, 51-100 employees
Less than 6 months
“Easy to Use”
Pros
I find FreshBooks easy to navigate and appreciate its range of adaptable tools.
Cons
I appreciate the section dedicated to managing finances and organizing everything seamlessly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wouter Van Straaten
Machinery, 1-10 employees
More than a year
“generates fast and accurate reports”
Pros
As the owner, this was the first tool that helped me learn more about finance than I didn't already know. It provides fresh books reports and downloads at a convenient speed, without any hassle. It also has an excellent automated system for processing credit card payments, complete with helpful reminders. Overall, there are plenty of positive features that make day-to-day tasks smoother.
Cons
The main downside is the limitation on the number of clients. I also don't like that they removed PayPal integration in the newer version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Chris
Accounting, 101-500 employees
Less than a year
“Freshbooks Review”
Pros
This software is impressively user-friendly and efficient saving valuable time. Its straightforward interface makes it highly recommended.
Cons
It seems that there are potentially interesting additional features all condensed into one tab.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hanson
Research, 1-10 employees
“Freshbooks a "must to have" when managing finances efficiently”
Pros
FreshBooks has significantly reduced my administrative workload particularly in managing expenses while visiting clients. It has streamlined my organization and provided valuable insights into time allocation and pricing for my consulting work.
Cons
Ive had positive experiences with customer service and support which is crucial during the implementation of new software. Kudos to FreshBooks for their excellent service!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cheikh
Accounting, 1-10 employees
Less than a year
“FreshBooks, the revolutionary accounting tool”
Pros
FreshBooks has its downsides such as the inability to merge contacts and limitations during the trial period. However it excels in allowing seamless integration with third-party apps and streamlining various tasks like creating quotes and managing finances.
Cons
One downside of FreshBooks is the inability to merge contacts leading to duplicates when integrating with other platforms like Hubspot. Additionally the trial period is short and limits customer additions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Govany
Logistics and Supply Chain, 1-10 employees
Less than a year
“The best user experience to incorporate in your businesses”
Pros
FreshBooks is not only easy to use but also offers comprehensive features like detailed client records and support for double-entry accounting making it suitable for various business needs.
Cons
While the software is effective the pricing is on the higher side. It would be helpful to have tax estimates and more features on the mobile interface. Additionally the limit of only two invoices can be restrictive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not specified, 500+ employees
Less than 6 months
“FreshBooks”
Pros
FreshBooks stands out for its user-friendly interface making it more visually appealing and intuitive compared to other software options.
Cons
While I hope for FreshBooks to incorporate more features in the future I currently find it satisfactory.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Daniel
Computer Software, 1-10 employees
“FreshBooks Review”
Pros
FreshBooks simplifies invoice management and keeps my records up-to-date effortlessly.
Cons
I wish there were more integrations available with other software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Erin
Retail, 1-10 employees
Less than a year
“Perfect for solopreneurs!”
Pros
In my experience handling a team with this software might pose some challenges.
Cons
In my opinion utilizing this with a team might pose some challenges.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10