Shane Mcgrath
Banking, 11-50 employees
Less than a year
“had a good experience”
Pros
First off, there's no beating the 30-day free trial. Also, it lets you make partial payments which feels more flexible than what a lot of other sites offer.
Cons
If you don't end up using all of its' features the way it's meant to be used, the pricing can feel pretty steep. Without fully taking advantage of everything, you're basically stuck with only a handful of features, most of which really only make sense if you're working with a low number of clients.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Carol Zimmerman
Non-Profit Organization Management, 51-100 employees
More than a year
“easy to customize”
Pros
Has a really solid day-to-day usability, It's simple to pick up and quick to learn. Customizing it to fit my business setup has also been simple. Also, the pricing feels very affordable.
Cons
I do miss the ability to generate current statements (for example, year-to-date payment status) that I can share with clients. The earlier version included this feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Engoudou Edzimbi Barthelemy Patrick
Marketing and Advertising, 1-10 employees
More than a year
“all-in-one invoicing”
Pros
Love that it lets me attach or remove apps, log my time and generate quotes and balance sheets while I'm reconciling expenses, all from one convenient place. The workflow feels simple and centralized which saves me time.
Cons
Downside is that not every feature is available to use so the overall functionality doesn't feel as efficient as it could. Still, it's pretty worth it since the free trial gives you access to a lot of tasks. I'd rather have higher quality output than something fast but lower quality.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Anonymous
Not specified, 51-100 employees
Less than 6 months
“Freshbooks - For better accounting”
Pros
Creating and tracking invoices is a breeze with FreshBooks.
Cons
Issues like frequent crashes and slow upload speeds may occur when dealing with large volumes of information.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Carol
Non-Profit Organization Management, 51-100 employees
More than a year
“Great Financial Program for Small Business”
Pros
FreshBooks is highly user-friendly customizable and affordable making it an excellent choice for businesses of all sizes.
Cons
I wish I could generate current statements such as year-to-date payment status for easy sharing with clients a feature available in the previous version of FreshBooks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jimmy
Marketing and Advertising, 1-10 employees
Less than 6 months
“More then just a tool for quotes”
Pros
FreshBooks allows me to create estimates receive payments and track expenses effortlessly.
Cons
I havent explored many of their features but Im satisfied with the ones Ive used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ibrahim
Mechanical or Industrial Engineering, 1-10 employees
Less than 6 months
“Few things I can say about freebooks”
Pros
With FreshBooks Ive replaced traditional pen-and-paper methods managing finances more professionally. While its UI is nice it could use some improvements.
Cons
I havent found any flaws with it yet. However enhancing the user interface to make it more visually appealing could be beneficial. It currently looks a bit too formal.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
vernon
Banking, 101-500 employees
More than a year
“Interface the truth its that good”
Pros
FreshBooks has been my go-to for years offering easy-to-read invoices superior graphics and comprehensive features for businesses of all sizes.
Cons
While it offers many features users may find it takes time to create hourly assignments. Nonetheless it offers good value for the money.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Khurram
Accounting, 1-10 employees
“FreshBooks Review”
Pros
Sending invoices through email and integrating payment options like Stripe and PayPal are seamless processes with FreshBooks and theres even a free subscription available for partners.
Cons
The tier-based pricing structure from Lite to Premier can be confusing and integration issues with WePay are notable.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Anonymous
Not specified, 1-10 employees
Less than a year
“Freshbooks is One of Finance Management Tool Out There”
Pros
What stands out about FreshBooks is its ability to eliminate desk work organizing documents effectively and enabling precise financial management for specific projects. The time-tracking feature ensures consistency and clarity in tasks.
Cons
I havent encountered any major issues with FreshBooks. Its been reliable with responsive customer support. I appreciate the various pricing plans available catering to different budgets. The customer service promptly resolves any errors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
vernon zepp
Banking, 101-500 employees
More than a year
“saves time”
Pros
Hands down, it is the best... really clear to read and it helps a small business run more smoothly no matter the size. I've been using it for years and it makes sending invoices a lot better, with useful graphics and plenty of features that keep everything organized.
Cons
It does take a bit more time to fully get the hang of everything since there are a lot of features and you can set up hourly assignments within the tools. Still, it feels like you get your money's worth.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Jenna
Hospitality, 1-10 employees
Less than 6 months
“Spectacular Program”
Pros
Transitioning from Excel to FreshBooks for expense tracking has significantly simplified my workflow.
Cons
So far my experience with the product has been positive and I plan to continue using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cheikh Beye
Accounting, 1-10 employees
Less than a year
“amazing results”
Pros
Feels really user-friendly especially when you're adding or removing third-party apps. I also like the control it gives you to connect or disconnect those integrations anytime based on what you need. It's been convenient for creating quotes and sending proposals, then keeping tabs on them in real time. Beyond that, I can generate invoices, handle accounting and do financial reporting all in one place... something that previously meant juggling multiple tools. When it is used alongside other applications, it becomes a powerful setup. Overall, if you want to create an invoice and send it almost instantly, while also tracking its status and progress, it is definitely worth recommending.
Cons
One downside, there's no option to merge contacts so duplicate entries can pop up when it connects to another platform like HubSpot. The trial period is also quite short and the number of customers you can add is somewhat limited.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Muhammad Rizwan
Information Technology and Services, 11-50 employees
Less than a year
“Simple, Sleek and Smart Accounting Software”
Pros
FreshBooks stands out for its efficiency speed and proactive approach in accounting tasks.
Cons
The pricing seems a bit steep compared to competitors.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
sifiso
Banking, 101-500 employees
More than a year
“FreshBook - a game changer”
Pros
FreshBooks excels in reducing paperwork providing clarity on project time investments and organizing receipts effectively.
Cons
Theres limited space available to write notes for projects which can be restrictive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Graphic Design, 1-10 employees
Less than a year
“It cuts down admin desk work”
Pros
Genuinely, it reduced the whole desk-job hassle for me. It's helped me stop juggling documents and keep everything in a clear organized structure. Also, when I'm working on a specific venture, I can allocate resources to particular tasks outside the usual workflow... so I can focus on the financial strategy and plan for new rates with a lot more confidence. After getting used to the system, I've also felt much more consistent and clear with how I track everything.
Cons
Using it has been very smooth and the support is reliable... my team and I haven't run into any serious problems. I'm actually happy with how prepared and responsive the group is and I expect it'll keep delivering strong assistance going forward. If you're wondering about recommendations, it feels reasonably priced, comes with multiple plan options and lets you choose based on your budget. I also really value the customer support since it resolves mistakes in a very short time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Chris Tine
Accounting, 101-500 employees
Less than a year
“5 stars from me”
Pros
It's really user-friendly and saves a lot of time. The whole flow feels "what-you-see-Is-what-you-get," so I wasn't constantly guessing where things would end up. Overall, it feels like a very dominant piece of software and I'd happily recommend it to others.
Cons
Would be nice if there were a few more interesting features available within a single tab.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Esdras
Banking, 11-50 employees
Less than a year
“That's incredible”
Pros
FreshBooks has made our work a pleasure particularly after needing it for several months.
Cons
I find FreshBooks to be comprehensive leaving me with no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wouter
Machinery, 1-10 employees
More than a year
“Fresh Books is the best software for buisness with marketing ;salesand finanances”
Pros
FreshBooks has been instrumental in improving my understanding of finance offering convenient report downloads and a reliable automated system for credit card payments.
Cons
Im not fond of the limitations on the number of clients and the removal of PayPal integration in the new version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Muhammad Rizwan Afzal
Information Technology and Services, 11-50 employees
Less than a year
“accounting made easy”
Pros
Runs really efficiently and feels fast and smart across the board. The accounting features also come across as highly proactive which is the most noticeable difference compared to other tools I've tried.
Cons
Pricing feels a bit higher than what competing accounting software offers.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9