FreshBooks Reviews

Pros

There are a ton of features so anyone, beginner or advanced, can find something useful. The pricing options also really helped making it an easy purchase decision for supporting my business.

Cons

It would be nice to have a few more options for customizing reports.

Pros

We're a nonprofit and we use this software to invoice our clients. Setting up all the terms and parameters is simple and the reporting features have been excellent for tracking what we need.

Cons

We haven't run into any downsides yet, after moving to their upgraded platform, their team helped with the conversion and everything went smoothly with no problems.

Pros

This is a standout app since it works as a payment processor with basically any card and it also lets you manage your business accounting. That gives it a real double purpose, handling transactions while keeping your records organized which is why I'm genuinely happy with it.

Cons

Setting up at the start can be a bit tricky, mainly because some terms aren't clear at first. Once you get past that, the rest of the experience feels excellent.

Pros

Genuinely, it is simple to use and it packs a lot of features that help manage day-to-day business tasks quickly. Customer support has been excellent whenever I needed help. I also really enjoy having a mobile app and the UI looks polished and eye-catching. It makes client invoices look professional and well-designed and the "Proposal" feature is a standout, being able to showcase your work, use a dedicated writing space and attach custom pictures makes proposals feel much more engaging.

Cons

There aren't many downsides but a couple things stand out. It limits access to only one user which can be restrictive if you work with a partner or team. Pricing is another point... while it's useful for small business management, it feels a bit more expensive than several other options out there.

Pros

Covers most of the accounting features a small business actually needs and the pricing feels affordable. I've been able to invoice quickly and even without a finance background, I was still comfortable handling the accounting side using this software.

Cons

It would be great if they could help with tax estimates automatically. I also wish one account could manage multiple businesses. There were a couple of integration hiccups along the way but their support team stepped in and resolved things well.

Pros

This software is packed with features and the invoicing workflow is easily the standout. It also cuts down the time spent on payment tracking. Accounting tasks feel simple and expense tracking is smooth when you're also running tax calculations. Since it's cloud-based, you can access everything from anywhere without being tied to one device.

Cons

Attaching documents to an invoice is the only thing that's been frustrating, there doesn't seem to be an option to attach files so that part doesn't work as expected. Everything else has been fine.

Pros

Sign-up was simple. Once I got in, it was fairly simple to navigate around and start learning how to use the software.

Cons

The amount of information felt uneven, there was too much content at times but not enough explanation in other spots. A more guided walkthrough or clearer step-by-step line would make it easier, instead of needing to read through a lot of material.

Pros

Setting up and using it feels completely convenient and it's become my go-to for getting business designs and invoicing going automatically. It also plays nicely with other tools I'm already using. The big win is saving time, no more burning weeks on billing and chasing customers. Can generate invoices and send them out within seconds, plus it offers helpful suggestions, time tracking, client invoicing and lets me adjust costs for better financial reporting. Account tracking is simple too so I'm not putting extra effort into managing everything with the different account types day to day. The smart reporting features, combined with collaboration tools, make teamwork smoother overall.

Cons

It has built, In auto-checking and number validation to keep everything accurate and consistent. Since our transactions are already very precise, I haven't run into any real downsides.

Pros

Creating invoices and tracking time across multiple clients has been easy especially because I can automatically send each client a customized invoice that looks polished and professional. I'm also able to log and track expenses per client which saves a lot of manual work. The tool has been a big help when it comes to end-of-year tax reporting too. Also, the interface feels adaptive, even when you need to use more niche features and there are plenty of online help files available.

Cons

There's honestly very little to criticize here. I kept trying to come up with something but the latest software update fixed the few minor annoyances I had with the previous version.

Pros

I've noticed this software works as an implementation tool for my business. It lets me connect with linked clients right away and it helps support making money as well which makes using it feel more comfortable and productive.

Cons

Tried reaching out to other clients to sell our product but the follow through felt a bit challenging at first. I needed to push to get things confirmed quickly so the agreement terms, conditions and any compromises were clearly handled.

Pros

Using it has been really simple, from setup through day-to-day use. The customization options for invoices and estimates are a standout feature and make it simple to match what we need.

Cons

Doesn't seem to be a lot of space to expand or add additional modules later which could be limiting if your business grows and you start needing more tools.

Pros

Overall it's pretty simple to use and the customer service has been genuinely helpful. The mobile apps are also something I actually enjoy using day to day and the UI design looks really polished. Invoice templates are decent too and there are quite a lot of integrations available.

Cons

Pricing is the only thing that comes to mind. It doesn't feel outrageous for me personally but I do think lowering it a bit could help. Some competing apps already have larger communities and while the feature set is strong, there's still room for extra improvements that could make it more appealing.

Pros

For small startup contracting companies with a handful of employees, it's a solid fit and comes with a lot of useful features. The pricing also feels affordable especially considering everything you get.

Cons

Linking it to my bank account and getting payments set up through it didn't go the way I expected, I couldn't get that part working properly.

Pros

Everything about it feels pretty solid. The client time tracking reports are excellent and it's very simple to add or remove third-party apps when needed.

Cons

I don't have any accounting background so at tax time I had to rely on others to make sure the reporting was perfect. Even so, it helped a lot in making the tax process feel more manageable and the mobile app is more interactive than I expected.

Pros

This software has been genuinely simple to use and feels versatile enough to fit just about any type of business. I can adapt it to different needs without it feeling limiting which makes the whole workflow more flexible overall.

Cons

There isn't anything I dislike about it.

Pros

Accounting for small businesses feels simple and it delivers solid results overall. The pricing is pretty affordable and the double-entry setup is both attractive and well put together. Customer support also stands out as one of the best around. Creating invoices is quick and simple which helps keep everything moving.

Cons

It can crash occasionally and it tends to get slow when handling larger amounts of information especially during loading.

Pros

Standout part is the solid client records and the genuinely pleasant user experience. Another big plus is that it supports double-entry accounting right from the start.

Cons

Invoice customization feels pretty limited which can be frustrating if you want more control over the details.

Pros

Time tracking is solid here, including a timer that puts me on the clock for clients whenever I need to. Also, it covers invoicing and payment tracking well so I'm not juggling multiple tools just to keep work and billing organized.

Cons

It would be even better if the timer could pop out into its own separate window. I often get requests like "take 20 minutes and research XYZ," and having a visual sense of time passing would help me avoid losing track and diving too far into the research. A countdown option with an audible alarm would also be a nice addition. A lot of my clients ask for hours per day so focus blocks that "ding" me back when the time's up... and remind me to check in, would make the whole workflow smoother.

Pros

It's super user friendly, the app looks really polished and the reporting features are genuinely impressive.

Cons

One thing missing is the ability to generate a manager's sales and invoicing reports individually from the main account.

Pros

Deployment is simple and it's simple to plug into the day-to-day activities of my consultancy. Getting it running didn't take much effort and it fits naturally into how we already work.

Cons

The time tracking part is confusing, it seems to mix up projects and clients which makes the results harder to interpret.