FreshBooks Reviews

Pros

The flow was simple to follow and quick to use, nothing felt overly complicated. It's a solid fit if you run your own business with low overhead and don't have much bookkeeping experience.

Cons

Nothing stood out as something I disliked.

Pros

Genuinely, it is simple to use and manage and it's something I kept in my toolkit for a long time. I could handle payments, track time and send invoices all from one place which I really appreciated. Billing could also be done in a few different ways, giving me some helpful flexibility.

Cons

Back then, it didn't provide a way to track incoming payments to my bank account unless they came through their invoicing flow. That limitation was honestly pretty frustrating since I ended up entering any other payments manually, like when a client paid by paper check, I had to create an invoice and fill everything out.

Pros

I've been using it for around 10 years and the newest version has clearly improved things. Creating a professional-looking invoice is something I genuinely enjoy because it's quick and simple. The online payment options are also a big win since they help me get paid faster. Also, the recurring invoicing feature is exactly what I needed for ongoing clients. Overall, I can't recommend it enough.

Cons

All good, nothing negative comes to mind. If anything, the only thing someone might mention is pricing but it still feels reasonable considering everything it includes. I'm just really happy with the product.

Pros

It’s been ten years that I’ve been using FreshBooks, and that’s for a reason. It is easy to use, it has so many great features, and serves well. It has an online payment feature, which gets all the payments fast, without any delay. It generates a professional looking invoice. I highly recommend this tool to everyone.

Cons

None for me. I like the product.

Pros

Interface is pretty approachable and the core features work well enough for someone using it for the first time.

Cons

It's been glitchy, support/customers service hasn't been very helpful and it seems like my documents don't reliably save or keep their memory.

Pros

Billing setup feels really clean and polished. Getting invoices and estimates generated and shared is simple and the layout looks well thought out.

Cons

A few important reporting features are missing and the system seems geared more toward services than selling actual items. Also, they keep rolling out integrations that require extra payment, I'd rather see more core functionality included in the updated pricing instead of pushing additional integrations as add-ons.

Pros

This has been the best invoicing and accounting tool I've used so far. I was able to get the hang of how it works almost immediately. Everything feels well-organized and the interface is genuinely user-friendly.

Cons

Sync/refreshes are painfully slow especially when loading up to complete a process. Also, the tab I'm working in jumps back to the top which gets pretty frustrating.

Pros

App is refreshingly simple and it feels comfortable to use day to day. It also does the job effectively and the way the information is laid out gives a clear overview without any guesswork.

Cons

Pricing could be a bit lower but everything else works well.

Pros

The tool is intuitive and user-friendly. It is great for invoicing and accounting. With the help of this tool my productivity has been enhanced. It is worth the monthly subscription.

Cons

The synchronization of data takes a lot of time and seems unstable as well. It has a limited use so having it on phone is futile.

Pros

UI is very user-friendly and it's been a convenient tool to use day to day. Customer support has also been excellent whenever I needed help. Access feels simple and low-effort which makes the whole experience smoother.

Cons

Monthly pricing feels a bit expensive. Also, the features and functionalities are somewhat limited for what you pay. Setup also takes longer than expected and there are additional charges per transaction. There's also a requirement to pay again after the second client which adds cost as usage grows.

Pros

The platform is really simple to use and it's clear how everything works behind the scenes. Payments integrate smoothly with PayPal in the classic version and recurring billing is handled well. Reporting is also quick to generate and simple to read which makes it easy to keep track of what's going on.

Cons

Doesn't integrate with PayPal in the new version yet which is a limitation if you're planning to switch over.

Pros

This tool tracks expenses for you and generates invoices. It is easy to send out invoices and it saves time of editing and all.

Cons

It has a monthly subscription, which I do not really like, and the pricing of this tool seems to be a lot for someone who is a freelancer or runs a small business.

Pros

It's simple to track time and generate invoices for clients. This ended up being the first system I actually liked because it lets me handle both tasks in one place.

Cons

After upgrading to the latest iOS version, I ran into a couple of glitches.

Pros

The support is great, always responds and resolves our concerns and issues. Managing the client billing has been easy and without any issues or complaints. It is easy to use and understand the system workflow. Creating reports and reading them is easy to do.

Cons

The new version of this system does not integrate with PayPal, so we’re using the classic version of this tool.

Pros

Feels really simple to use and it's been a solid fit for managing our finances, plus sales and marketing activities. What we like most is how much better it helps us organize and manage our money in a more efficient way. It also stands out as the best accounting software we've worked with, handling our accounts without a hassle. The built in features are genuinely useful especially the ability to track all our income and expenses accurately which makes it a great all-around business tool for finance, sales and marketing.

Cons

Only hiccup we've noticed is during bank deposits... sometimes our payments don't land in the bank accounts smoothly for no clear reason. Aside from that, everything works well. Another limitation is that it doesn't always track very large batches of expenses as smoothly as we'd expect. Even with those occasional issues, it has still helped us run our business faster and more efficiently overall.

Pros

Love how efficient and solution-focused it feels for managing accounts. The invoicing system is solid and well-built and it's genuinely helped our team handle online payments more smoothly. The layout is user-friendly and the whole setup stays simple without getting in the way. I'd recommend it to serious self-employed people who want their bookkeeping to run better, along with stronger security for their account data. Overall, it's a must-have tool.

Cons

What I like least is the reminder layout. I'd like to see a more visible, insistent reminder plug, In so it catches my attention more often and keeps me on top of updates. Also, the color scheme feels a bit dull, I'd love a more dynamic palette and a more modern look.

Pros

I have to travel a lot for my business, and this app works great for me as I can check and send invoices even on the go. It is an application that runs on iOS which is great. I can also check whether the client got the invoice and checked it or not. Due to this feature no one can lie saying they never received an invoice, this helps us get timely payments, and no frustration.

Cons

Creating the financial reports are a bit dull.

Pros

Setup and day-to-day use were simple and any time I had a question, the FreshBooks "Rock Stars" team stepped in quickly to get me back on track. The how-to videos are genuinely helpful and the email tips are practical for running a small-to-medium business the way you want. There are a lot of features worth mentioning but the biggest plus is the free trial... so you can test things out and decide whether it fits without any upfront commitment. I also appreciate that they actually listen, if you suggest improvements, they pass it along to the development team and follow through. Replies sometimes take a little time but they always come and it feels good not to be ignored. Overall, I'd happily recommend it.

Cons

The only real hiccup I ran into was getting everything working and syncing properly with my iPad but I'm confident that it will handle it.

Pros

Honestly this is the top accounting software I've used. It covers invoicing, expense tracking, time tracking, estimates and project management, plus it can send automatic late payment notices. Payments are supported too-credit card, ACH and PayPal... and the reporting is solid for keeping everything organized. You can run everything solo or with a team and it works well on both desktop and mobile. Setup feels simple and onboarding new clients is quick which saves a ton of effort. Given the price, it's a real bargain and it frees up my time so I can focus more on design and serving my clients.

Cons

I genuinely can't think of anything I dislike. Coming from QuickBooks was rough but this program has been the complete opposite and much more manageable for me.

Pros

I'm an accountant at a fairly large company and we rely on it for invoicing. One feature that's been really convenient is the ability to record how much time you spend on each task. That matters a lot for coordinating with specialists who bill by the hour since it keeps everything clear and tied directly to the work being performed.

Cons

Mainly it fits client billing workflows so it doesn't cover full bookkeeping needs. You can't manage complete accounting in it because the essential tools for that aren't included.