FreshBooks Reviews

Pros

My customers really enjoy being able to review past and paid invoices directly online. It's been working smoothly for us and it's also getting new features regularly which keeps things moving forward.

Cons

Something holding it back for me is that there's no payroll support and that's pretty frustrating. I'd also prefer having payroll handled in just one tool rather than juggling options.

Pros

This software has been excellent especially considering the price. It handles automatic recurring items, time tracking and keeps everything organized right inside the app. There's also an option to set up backend access for clients so they can log in to pay and review hours, handy if you track time for tasks. The built in CRM is lightweight but useful, you can store client details and message them directly through the platform. Also, it tracks finances for both personal and business use and it largely categorizes expenses for you which makes staying on top of spending much simpler. Invoicing is included as well and you can customize invoices to match your brand.

Cons

No real complaints here, there's a lot to like and the updates keep improving the product.

Pros

We used to spend a lot of time reminding customers to pay for services and it quickly got boring and repetitive. Then I started using this service, once I enter the details of a deal, it takes care of the rest for me.

Cons

A lot of customers end up ordering the same product so it would be more convenient to create one batch invoice for all of them. Instead, the service requires setting everything up separately for each client.

Pros

Best part of this software is how it covers basically every area of people's day-to-day life. I especially appreciate the way everything is sorted into clear categories like "expenses," "invoices," "time tracking," "projects," and more... so planning the next step feels simple and I can stay ahead instead of scrambling at the last minute. Another standout feature is how simple it is to use, along with a really friendly, adaptive interface. The mobile app also feels even better than the desktop version which is a big reason I'm genuinely happy with it.

Cons

Honestly there's nothing I would change. The only small tweak I'd consider is adjusting the colors on the main page but beyond that everything feels spot-on.

Pros

The interface is really well-designed and simple to navigate. The product name pretty much sums it up, It feels fresh and does exactly what it's supposed to do. It's a reliable option for a small business that needs dependable day-to-day functionality.

Cons

Pricing runs a bit high especially when compared with QuickBooks. It also doesn't include nearly as many features as QB Online so the cost feels like a downside, alongside the more limited feature set.

Pros

I began using it around 2015 after a client suggested it. Since then, I've been able to keep all my tasks and project details organized by adding and tracking everything in one place. I've stuck with it across multiple client projects mainly because creating invoices is simple and fast. The whole setup feels really tidy and the privacy controls are strong for both my clients and their customers. Another standout is the payment flow, once I send a payment request and it gets approved, the funds hit my PayPal account within minutes. It also lets me send reminders to clients and I don't have to log into PayPal separately to request payment.

Cons

It could benefit from adding more payment methods directly through the platform especially so international clients have more options when paying.

Pros

Keeping everything organized is the biggest win for me and it's reassuring to know my data stays safe and secure. Billing is also much quicker which cuts down the time spent on paperwork and gives me more time for the work that actually matters. Also, the pricing feels much more reasonable than what some competitors charge out of pocket.

Cons

There really isn't anything bothering me about this software.

Pros

Love how quick to learn and packed with useful features it is for a small business that needs to manage invoices. One standout option is the automated email to clients when an invoice isn't paid which has been a real help for our Accounts Receivable follow-ups. I've also used the reporting area to see sales broken down by customer which makes it easier to track where revenue is coming from.

Cons

Mostly it focuses on a couple core tasks and performs them really well but it won't fully replace a more comprehensive accounting tool like QuickBooks. Still, if your main needs are Accounts Receivable and invoicing, it does its job.

Pros

Really enjoy the mobile app, it makes it simple to handle both invoicing and expensing in one place which saves a lot of time.

Cons

Hasn't held up as well when the business gets bigger and you're dealing with higher volume.

Pros

Quite indispensable tool for my business accounting needs. It's simple, feels adaptive and handles the basics really well-tracking income and expenses, plus managing invoices without a fuss. Keeping everything organized is a big win and the customer support team has been quick to respond with clear, helpful info.

Cons

There was a period when syncing took longer than it should have. That led to a couple of invoices sending overdue payment notifications to customers even though the payments were already made. After reaching out, support helped me get it sorted.

Pros

It makes it really convenient to log working hours for multiple projects and it even keeps the project descriptions alongside the time entries. It cut down on my paperwork and saved me a lot of hassle which is why I've really come to rely on it.

Cons

"Day" view feels a bit odd. I also think the calendar needs improvement so the hours worked show up in different colors, right now it's not as quick to scan and find what you need.

Pros

Totally enjoy how easy this software is to use. It makes it simple to manage my books, clients and invoices all in one place. Using it has cut down the time I spend on bookkeeping and invoicing quite a bit.

Cons

I haven't run into anything I genuinely dislike yet.

Pros

Covers both invoicing and time tracking so I don't have to juggle multiple tools. The overall quality feels solid and it's definitely simple to use. There are also multiple platform integrations which makes getting paid much simpler.

Cons

The pricing isn't especially budget-friendly though it feels justified given what you get.

Pros

Learning about cloud accounting made me curious and it turned out to be a really useful option. It feels like a solid fit for anyone handling accounting for a small business or for someone starting their very first company. The interface is thoughtfully designed and simple to navigate so you don't need to be an accounting professional to get the hang of it. There are lots of templates for forms and it also supports integrating other services which helps organize workflows. My favorite part is the mobile app, using it on my phone is much more convenient than logging in on a computer.

Cons

Even though it's a good tool, the monthly subscription is a bit pricey. There's also a cap on how many people you can grant access to and some features are locked behind higher pricing tiers so the more you pay, the more functionality you unlock.

Pros

This company has kept improving the product for the last few years, adding new features and real value since I started using it.

Cons

Came across some occasional bugs when I was using it with Chrome though that hasn't been an issue lately. Pricing also seems to keep climbing at a steady pace.

Pros

Honestly, it made my workday easier. I'm able to log the hours I spend on each project and for every client, then bill them based on that info. It's helped my revenue because the whole process is more automated and I no longer risk forgetting to invoice clients. Also, the smartphone app is really handy for adding time while I'm on the go.

Cons

Unfortunately, I can't connect Swiss bank accounts directly to my profile so that part has to be handled manually. Invoice customization is helpful but there are only three design templates to choose from so the options feel a bit limited.

Pros

It quickly became my go-to product thanks to the features it brings. Pricing feels reasonable which makes it even more appealing. The interface is very user-friendly and I particularly appreciate how well it integrates with other programs I already use. There's also a solid selection of templates which helps make invoices and work documents look polished. Also, the customer support has been excellent whenever I've needed help. Overall, it's a strong option for managing company finances in an effective and efficient way and it covers the accounting needs I have.

Cons

No real downsides have shown up for me so far. Everything has been working smoothly and I haven't run into any trouble or hindrances while using it.

Pros

Feels genuinely simple to use and their customer service is really responsive whenever I have questions. It removes most of the hassle from handling invoices, tracking expenses and pulling together financial reports.

Cons

So I have nothing major to complain about, it's doing exactly what I need it to do.

Pros

Writing about the positives, it has a user-friendly interface that keeps grabbing my attention and makes it easy to see why people keep choosing it over other options. Another standout benefit is that it's simple to use. I especially enjoy the time tracking feature, it's been a big help in saving my time and keeping my work organized.

Cons

Honestly I'm not running into any issues. Most of the feature set feels strong and well thought out and everything I've used has worked smoothly so there's really nothing I'd want to complain about.

Pros

The UI feels really well designed and stays super responsive which makes it enjoyable to work in and faster to get things done. I also like the default setup and the wide variety of templates. Customer support has been genuinely helpful whenever I needed assistance. Overall, it covers the core accounting tasks pretty well.

Cons

Subscription options feel a bit narrow and with smaller teams or lighter usage the pricing can start to feel expensive. Automation still needs improvement too, there were quite a few bugs during my setup/implementation which slowed me down for a while.