Hightail Reviews

“Simple, Easy-to-Use File Transfer Program

Pros

Hightail is very simple to use. I can easily drag and drop files of any size, and then send a link for the recipient to access the file.

Cons

When recipients receive an email that simply says "John has sent you a file," it might be better to find a more resounding way to convey the message. With the abundance of spam these days, an extra step is necessary to assure them it is legitimate.

“Easy for photo storage

Pros

I rely a lot on Hightail. Whether it is for our photos, brand standards or sharing files, images, and videos with teammates, this platform comes in handy. Sometimes, the file size is too large to send via email and that is when Hightail saves the day.

Cons

In the five years I have been using Hightail, I haven't come across any issues.

“Send large files

Pros

Hightail simplifies the process of sending large files. Whenever new staff members join our team, we have multiple files to share and Hightail makes it unproblematic.

Cons

The user interface could use some improvement in terms of user-friendliness. It is relatively basic, which suits our needs but could be more intuitive.

“Good value in file storage and management

Pros

I like the ability to arrange projects in various formats that best suit the projects needs.

Cons

Occasionally, there are rare instances where certain individuals may struggle to work with the software.

“Product with an identity crisis

Pros

Back when it was called YouSendIt, everything seemed easier, and I am not quite sure why. However, after the transition to Hightail, my small ad agency found it a bit confusing. All we wanted was a simple and efficient file-sharing solution at an affordable price. Instead, additional features were added, which I suspect most companies never utilized or required. Side by side complexity and expenses increased. Think of the Snip Tool so uncomplicated, easy to use and fast. Nowadays, when a client sends a Hightail, Google Doc or any other file, I simply decline and request a Zip, Word, or PDF file instead.

Cons

The branding isn't great, the software can be complicated to use, it lacks user-friendliness, it's overly secure and overall, it can be a bit of a hassle to use it.

“Probably the best I have used

Pros

Using it is fairly easy and the user interface is pleasant. It allows the sharing of massive files.

Cons

There isn't much to complain about, really. They have a data cap, which can bother me at times, but I understand that it is necessary.

“Useful, But There Are Better Alternatives

Pros

With the ability to upload, store and share multiple large files, I can easily organize them into projects which makes it manageable to handle multiple projects side by side. The integration with OneDrive and Dropbox is also beneficial for users of those services.

Cons

Considering its price, unless you are a power user, you will likely find better alternatives. While the higher-tiered plans are competitive, the same cannot be said for the lower tiers. Personally, I have experienced issues where email notifications to recipients often fail to be delivered, but this is a minor problem when dealing with low usage volumes.

“Good for online proofing, file sharing and creative project management

Pros

Sending graphics to clients for feedback is a not a problematic process with Hightail. The annotation tools are user-friendly for anyone. Moreover, collecting files from others is as simple as sharing a link, which they can use to directly upload and send files to me.

Cons

Customizability is limited, especially when it comes to custom branding. Users are required to sign in to leave feedback.

“good alternative to dropbox

Pros

I use this software to collaborate with my clients on the new products we introduce to our line. For instance, if clients cannot access Dropbox, I upload the files to Hightail. It is a user-friendly and reliable solution.

Cons

There is not much which I did not like about Hightail. It is a fantastic software and a great alternative to Dropbox.

“Hightail is the Answer for Finicky Firewalls and Filesharing

Pros

Hightail is the only software that has successfully allowed us to share file despite our strict firewall. We have tried numerous other solutions, but they were either blocked, too expensive or had size limitations. Since I interact with our creative agency on a daily basis and sharing large files is essential, Hightail is the best software I have discovered for this purpose.

Cons

Nothing at all. It is easy to use, there are no space limitations and it works perfectly fine with my firewall (unlike Dropbox).

“A secure and easy to use transfer service

Pros

I have been using Hightail occasionally for over ten years. It is an incredibly easy to use file transfer platform. For most individuals, the free account is sufficient, and the pricing for higher storage levels is reasonable.

Cons

I don't think Hightail has as prominent a presence and integration with other software suites like OneDrive or Google Drive in the business world. While people are aware of it, I am uncertain about how well it meshes with other platforms.

“Free version

Pros

Uploading large documents has become a simple task with Hightail, and the upload time is quite quick. Additionally, I receive email notifications, which I can even forward if I forgot to include someone in the original recipient list.

Cons

I use the free version, so there is a limit on how long the file remains available for download. It is not very poor as I get I get a month's worth of time. The free version is enough for me since I only use it around ten times a year or so.

“Love the simplicity of it

Pros

One of the things I love about Hightail is how unbelievably easy it is for everyone involved to use. Whether you are sending or receiving files, the process is simple, which is the key when using this service with clients.

Cons

I find it a bit pricey when it comes to larger files. I would prefer a more affordable plan than the $12 Pro version that offers additional options compared to the free version. Currently, with the free version, I can't set an expiration date or password. However, I don't use the service frequently enough to justify paying for the Pro version on a monthly basis.

“Excellent next level file sharing app

Pros

The level of control Hightail provides for sharing files is outstanding. In the past, we used to share Dropbox links, but they lacked security and the ability to track file downloads. Hightail solves those issues.

Cons

There isn't much to dislike. However I wish the team pricing was a bit lower, but it's still fair compared to the alternatives.

“Hightail Is An Effective Tool

Pros

Hightail eases the process of transfer of massive files among users, making remote work more convenient. Once it's set up, it runs seamlessly.

Cons

I am curious to know about the features that I might not be using and what is they are beneficial for me. As majorly, I use it for file transfers only.

“File Sharing software

Pros

Sharing files, including videos and pictures is a piece of cake with Hightail. We use it to send product videos to clients and easily collaborate on fixes. It is also cost-effective compared to other software options.

Cons

The most significant drawback of Hightail for me is obtaining a monthly payment receipt. It is very cumbersome and time-consuming to locate. It is illogical that I have to search for it when it should simply be emailed to me. Only one client uses it because there are better, reasonable priced pricier software options are available.

“Tech Novice Friendly File Sharing

Pros

I can securely share and download large files by simply providing a link. It is a great software without a doubt!

Cons

I didn't encounter any issues with the software. It was easy to have access to previously sent files, and the user interface even remembered email addresses I had used before and filled them in automatically.

“Change to Hightail was a bad deal, porno name lost me some customers!

Pros

Back when it was called YouSendIt, it was very simple and user-friendly. I used it daily without any issues and my customers loved it.

Cons

I used to work with numerous schools and colleges. However, when the name changed to Hightail, their email servers started blocking the term "Hightail" as if it were porn spam. Consequently, I received complaints about job submissions not being received. Customer service is noe aup to the mark, and the beloved app was replaced with a clunky online interface that lacked intuitiveness. Canceling was a challenge. I was relieved when my credit card expired!

“Great for large files and folders

Pros

Hightail simplifies the process of sharing large files and folders both internally and externally. You can create "spaces" where you can store various types of files and share the space's link with anyone.

Cons

Safari doesn't support uploading folders, but I found it easy to overcome this limitation by using Chrome and uploading folders to spaces that way. This was the only hiccup I encountered with the service.

“Hightail -- One of the better FTP Software Packages Available

Pros

When it comes to FTP software programs, Hightail works seamlessly and doesn't require bypassing our firewall to retrieve files.

Cons

It is not cost-effective to use, and if you only rely on the free version to retrieve files, you are constantly bombarded with requests to upgrade to a paid version. This is something quite annoying!

“Not much to it.

Pros

It's simple to use. When I receive a bid invite from a General Contractor, I simply click on the documents to initiate the download.

Cons

There's not much to it but he interface is not aesthetically appealing but is functional enough to accomplish tasks. I mainly receive bid invitations through this system.

“Good if using paid plan

Pros

I really like the simplicity and fast upload speeds of Hightail. It is also quite faster than other file transfer services.

Cons

The file delivery limits pose a challenge when sending video assets, which often exceed 25GB. Other services work fine for delivering final content, which is generally under 1GB. However, if I am paying for a monthly file-sharing service, I would expect the Pro version to have a higher cap than 25GB.

“Transfer of raw footage and edited videos globally.

Pros

As a cameraman/producer, sending video clips is essential to my work, and Hightail has become an essential tool for this.

Cons

Sending larger files over 2.5GB can sometimes experience delays and may require multiple attempts to successfully send.

“Hightail simplifies my workflow and transmission of video projects to my respective clients.

Pros

With Hightail I able to work fast consistently, without failing, even though it can occasionally take a bit longer to transmit.

Cons

A reviewing process is something I did not like as it restricts my ability to express my thoughts.

“Easy Means of Sharing Large Files

Pros

Hightail is very user-friendly. With a single click, I can download dozens of large files. The link to access the files remains active indefinitely. In the past, we used to copy and ship large files but Hightail has saved us time, money and paper.

Cons

For now I can't think of any drawbacks related to this software.

“Get it for free, keep it forever - Send large files with Hightail

Pros

I have been a fan of Hightail for years. It is a handy tool for exchanging large files on the go with prospects, new hires and temporary contacts without setting them up on our internal file-sharing system. The free version allows sending one file, so make it count!

Cons

Occasionally, a file may slip through somehow and take longer to process and send. It doesn't happen frequently, and there doesn't seem to be a specific trigger of it. Is it due to high server volume? Is there an issue with the file itself? It's hard to say. However, if you absolutely need the file in the other party's hands within the next five minutes, I wouldn't recommend relying on this service.

“File Sharing Software

Pros

With Hightail, I can easily send large files and documents over the internet to my team, facilitating collaboration and sharing.

Cons

The basic account is free, but it only offers 100MB of transfer space, which is insufficient for most peoples needs.

“Good option for sharing large files

Pros

What I like about Hightail is that I can share large files with clients using a software installed on my computer, rather than relying on an online service where I have to upload files through a web browser. It feels more secure to use an app like Hightail compared to services like WeTransfer. The free version is a fantastic tool that is less troublesome than Dropbox.

Cons

While I find the free version to be an excellent tool, I do think the paid version is a bit expensive given my level of usage. I consistently use Hightail, but not enough to justify a monthly subscription. If I encounter limitations in what I can upload for free, I'll switch to another free alternative with less restrictive file size limits, such as WeTransfer.

“Hightail Review

Pros

As a talent manager in the voiceover industry, Hightail allows my clients to easily and quickly send large files containing audio exactly where they need to go. Signing up is free and the platform is quite simple to use.

Cons

Unless I upgrade and pay for the premium version, the files get deleted after approximately a week, which has caused issues when the files aren't downloaded immediately.

“Great FTP Sharing

Pros

We started using Hightail because one of our primary designers recommended it and it has been great. It is affordable, intuitive and makes file sharing simple for our users.

Cons

Since we already utilize another FTP File Sharing platform, it has been challenging to convince our clients to switch, as it is not as widely recognized as some other alternatives in my industry.

“Hightail File Delivery Service

Pros

I like the reliable service Hightail offers. It also gives me the option to request delivery receipts.

Cons

It's difficult to find any weaknesses with this product since it perfectly meets my needs. It is a reliable and solid product.

“Easy way to transfer content

Pros

When dealing with large file transfers in my industry, Hightail provides one of the smoothest collaboration experiences.

Cons

I don't have many complaints because it is quite simple to use and fulfill all my requirements. Sharing project files with an entire design team is easy.

“I'm not too crazy about Hightail

Pros

I like that Hightail provides a custom link for clients or anyone to upload large files to me. Additionally, I can send professional-looking emails with download links for my clients to access the files I send them.

Cons

I couldn't manage to synchronize the files I stored in the cloud with my local computer drive which results in the loss of a significant number of files. I found Hightail to be more expensive than necessary. It used to be excellent when it was known as YouSendIt, but after merging with Hightail, I feel the products quality has declined. It is frustrating that they don't offer a file preview, so I have to download multiple photo files to locate the specific picture I need.

“Great For Sharing Lots of Photos

Pros

Getting started with Hightail was not an issue at all and even with a free account, we had access to many features. We used it to share photos from a large event, and it was easy to share the link with others who didn't need an account to access or download the files.

Cons

The organization is a bit weird, and I am still unsure about the features available on this site.

“File Transfer for professionals

Pros

Hightail's file transfer interface is both practical and neat. The dashboard allows me to monitor who has downloaded my files and when. The download notifications are particularly helpful in ensuring clients receive their files.

Cons

Hightail's free plan isn't very practical. The limitations are extremely restrictive, especially in the video industry, and even their paid options are overshadowed by other file transfer services.

“Hightail is great for sending large files!

Pros

I really like how Hightail provides insights into the views and download counts of my files. It is great to have that visibility.

Cons

It's hard to pinpoint what I like least about Hightail. I suppose it would be not knowing exactly who viewed or downloaded my video when it's sent to multiple email addresses is minor inconvenience.

“Reliable and easy to use

Pros

Accessing files and maintaining organization has never posed any challenges for me with Hightail.

Cons

I wish the price were a bit lower.

“Great, With a few small tweaks

Pros

Sharing materials among colleagues and clients has never been easier. With everything easily accessible in one place, there is no need for complex and confusing email attachments.

Cons

You can't directly copy items between folders (only to spaces). So, when cleaning up and reorganizing a folder, you have to download the items and then reupload them to the new folder.

“Best way to share large files for free!

Pros

Sending large files securely requires minimal effort with Hightail. Since I don't frequently send large files, I make use of the free version, which perfectly fulfills my current document management needs.

Cons

Fortunately, I have to manage with the free version because the pricing structure is a bit too high for me.

“file sharing

Pros

My team relies on Hightail for sharing large files with clients and organizing with our overseas team who can't access our server. It is very much easy to use and file uploads are lightning fast.

Cons

I don't really have any complaints but I am not sure if there's a time-out period when the links stop working. And I think that is one thing to keep an eye on.

“Very useful creative collaboration software for heavy media files

Pros

When collaborating with remote teams, Hightail proved unbelievably valuable for seamless communication and quick issue resolution.

Cons

While the positives of the software are worth mentioning, I must say that the pricing is a bit high for smaller companies.

“Sharing, Editing, Singing & Managing Files Made Simple

Pros

The file tracking feature of Hightail is a standout for me. It allows me to monitor sent and received files on different dates. Moreover, the data-sharing notification feature adds a professional touch and ensures well-managed file sharing.

Cons

The free account has limited storage space of only 2 GB, and the maximum file size for uploads is just 250 MB, which is quite low compared to other similar cloud storage providers available.

“Sharing files never been so easy!

Pros

The simplicity and user-friendliness of Hightail are remarkable. It provides a shareable link for each space I create which allows me to segment different files with an ease.

Cons

I dislike how the account reaches its storage limit, and even after deleting files, it still doesn't allow for adding more.

“Hightail is a Lifesaver - a Great Tool for Disseminating Large Files

Pros

With Hightail, I can easily send all the documents associated with a project together, even when they include large files.

Cons

When the format changed, I had some difficulty figuring out how to send files.

“Great for what you need it for

Pros

This site is highly user-friendly. That is why I highly recommended it for file transfers to clients or anyone else.

Cons

It's a bit annoying that I have to pay to send more than one file. Although I understand it why and it makes sense.

“Great Product

Pros

Hightail excels at transferring large files securely, providing an easy-to-use solution for anyone.

Cons

Hightail delivered everything I needed, but some clients were unfamiliar with it.

“Great for Filesharing

Pros

When it comes to sharing large files with clients, Hightail is a great choice. Its hassle free experience streamlines the proofing process efficiently.

Cons

I have no complaints about Hightail. Its an excellent tool for sharing files that are too large to be sent via email.

“Great for File Sharing

Pros

As someone who frequently deals with large files for paid recordings, Hightail has been a fantastic solution for file sharing.

Cons

There are no negatives at all. The free option allows for files under 100MB, and even the prices for the pro version are affordable. I highly recommend it for handling large files.

“Great for sending large files

Pros

When it comes to sending and receiving large HD video files, Hightail is great to use. It is fast, reliable and user-friendly.

Cons

I can't think of any drawbacks when using Hightail for sending and receiving large video files.

“Better when it was yousendit!

Pros

Hightail is a simple yet purposeful tool.

Cons

The rebranding was not necessary I believe and the availability of things are more than what I required.