Last Updated

Overview

Hightail offers a streamlined solution for file sharing and collaborative work. Its robust and intuitive features can enhance team productivity. Users can seamlessly edit, comment on, and manage workflows online. With high-grade encryption and sharing controls, Hightail ensures work data stays safe through top-notch security measures. Get started today!

Overall Rating

Based on 135 users reviews

4.7

Rating Distribution

Positive

96%

Neutral

4%

Negative

1%

Starting Price
$0

per month

Hightail Specifications

  • Reporting
  • Mobile App
  • Project Scheduling
  • Resource Allocation
View All Specifications

What Is Hightail?

Overview

Hightail, formerly YouSendIt, is a cloud-based file-sharing and collaboration platform for businesses and creative professionals. Teams can easily and securely send large files to recipients, collaborate in real time, and provide feedback without switching multiple applications.  

The Hightail mobile application also allows remote access to files. The software offers a range of features, such as creative collaboration and project management.

What Is Hightail Best For?

The software is known for its ease of use, as recipients can preview files and download them directly within their web browser without needing separate applications installed. This simplifies collaboration for both senders and recipients compared to other file-sharing options.

Hightail Pricing

The vendor offers the following options:

  • Pro - $12/per month
  • Teams - $24/user/month
  • Business - $36/user/month
A free Lite plan is also available. All plans are billed annually. You can also request a customized Hightail price according to your organization's needs.

Disclaimer: The pricing is subject to change.

Hightail Integrations

The software can sync files from Google Drive, Dropbox, and Microsoft OneDrive. Hightail can connect to several other applications through Zapier, including:

Additionally, Hightail offers a plugin for Adobe Creative Cloud.

How Does Hightail Work?

Here’s how you can get started with the Hightail project management software:

  • Log in with your browser or desktop app
  • Access the dashboard and start uploading files to share with others
  • Click the 'Upload' button and select the file you want to share
  • Once the file is uploaded, share it with others by clicking the 'Share' button next to the file
  • Use the comments feature to communicate with others and make changes to the file
  • Keep track of all edits or changes in your files
You can also watch a free Hightail demo to learn more about managing creative projects with the software.

Who Is Hightail For?

Hightail is suitable for individuals and businesses that need to manage creative assets/data. It caters to businesses of all sizes, from small- and medium-sized businesses to large enterprises in the following niches:

  • Creative industries
  • Media or entertainment
  • Marketing
  • Advertising
  • Legal

Freelancers can also benefit from the software.

A creative professional or small business can use Hightail to send files for project collaboration, file storage, and content review with clients and partners. Medium-sized organizations can benefit from advanced features such as file tracking, user management, branding, and custom workflows.

Large enterprises can leverage Hightail's enterprise-grade security, compliance, and integration capabilities to streamline file-sharing and collaboration workflows. This also helps them with the sharing of legal documents or confidential files.

Is Hightail Right For You?

Choosing Hightail may be the right option in several scenarios. The software can be a good fit if your business regularly needs to share files and collaborate on projects with clients or colleagues. You can send files up to 500GB, significantly more than other file-sharing platforms, and benefit from real-time collaboration, including file commenting and version control.

Furthermore, Hightail provides several security options, such as password protection, encryption, and identity verification. The various protocols help secure your business's sensitive data.

Contact Software Finder at (661) 384-7070 for further assistance.

Hightail Features

File Sharing

Users can share files and folders with other team members quickly and securely. They can set access permissions and restrict who can view or edit each file through password protection. Users can track activity and receive notifications when changes occur. Hightail's cloud system securely stores files even after they are shared or deleted from a device, reducing the risk of accidental data loss.

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Visual Project Management

Stay ahead of project deliverables with Hightail's visual project management tools. Place all discussions, decisions, and deadlines in one place with custom workspaces for each project. Keep your team accountable with personal or team dashboards. Add task notes and tags, review activity logs, and get notifications.

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Creative Collaboration

A comprehensive set of features makes it easier to work collectively on projects. For example, task management, secure file storage, and creating custom workspaces for specific projects. Hightail also allows commenting and chatting in real time within the workspace to collect feedback. Notifications such as instant recipient email alerts are also helpful.

See How It Works

Hightail Key Sentiments

Most Positive Sentiments

Cross-Platform Compatibility

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88.24% Positive

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5.88% Neutral

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5.88% Negative

Users consistently highlight the seamless cross-platform compatibility, enabling effortless collaboration and file sharing across various systems. This reliability enhances workflow efficiency, making it a favored choice for professionals who demand user-friendly solutions.

File Organization

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44.44% Positive

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38.89% Neutral

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16.67% Negative

Users appreciate the dedicated 'Spaces' for each client, allowing easy organization and unique URLs. The ability to upload and share feedback in one place enhances collaboration and streamlines project management effectively.

File Transfer Capability

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93.33% Positive

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6.67% Neutral

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0% Negative

Users rave about the impressive upload speed and user-friendly interface, making file sharing seamless and enjoyable. The simplicity of sending large files and managing documents enhances collaboration among colleagues and clients effortlessly.

Least Positive Sentiments

Theme Customization

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0% Positive

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40% Neutral

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60% Negative

Customization options are perceived as limited, particularly for branding, leading to user frustration. Navigating the interface can be challenging, especially for those unfamiliar with the software, impacting overall user experience.

Free Tier Access

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2.86% Positive

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34.29% Neutral

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62.86% Negative

Limited storage and low maximum file size in the free tier hinder users' ability to share larger files efficiently. Many find the lack of automatic email address integration cumbersome, complicating the user experience.

File Transfer Limitations

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6.67% Positive

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33.33% Neutral

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60% Negative

Uploading large files often results in delays, requiring multiple attempts for successful transfers. Users express challenges with file delivery limits, particularly for video assets, which complicates sharing larger content efficiently.

Pros And Cons of Hightail

Pros

  • Free version available

  • All paid plans have unlimited storage

  • Offers mobile apps for Android and iPhone

  • Ease of use

Cons

  • Customer support can be improved, as per reviews

  • Shared links' time can be increased

Hightail Pricing

Lite

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View Price

What's Included

  • Seven days file expiration

  • 2GB storage

  • Limited file previews

  • Precise comments

  • 100MB file size send limit:

Pro

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View Price

What's Included

  • 25GB file size send limit

  • Configurable file expiration

  • Unlimited storage

  • File previews

  • Delivery notifications

  • Password protection

  • Send tracking

  • Everything in Lite and:

Teams

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View Price

What's Included

  • 50GB file size send limit

  • Side-by-side version compare

  • Version control

  • Organization

  • Uplink

  • Custom branding

  • Archiving

  • Precise comments

  • Everything in Pro and:

  • Real-time discussions

Business

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View Price

What's Included

  • Enterprise-grade security

  • 500GB file size send limit

  • Enhanced comment visibility

  • Everything in Teams and:

Disclaimer: The pricing details were last updated on May 19, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Hightail Reviews

Total 135 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Share your experience

L

Lauren

Marketing, Advertising, 1-10 employees

More than a year

5.0
April 2024

Simple, Easy-to-Use File Transfer Program

Pros

Hightail is very simple to use. I can easily drag and drop files of any size, and then send a link for the recipient to access the file.

Cons

When recipients receive an email that simply says "John has sent you a file," it might be better to find a more resounding way to convey the message. With the abundance of spam these days, an extra step is necessary to assure them it is legitimate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Austin

Mining & Metals, 500+ employees

More than a year

5.0
November 2023

Easy for photo storage

Pros

I rely a lot on Hightail. Whether it is for our photos, brand standards or sharing files, images, and videos with teammates, this platform comes in handy. Sometimes, the file size is too large to send via email and that is when Hightail saves the day.

Cons

In the five years I have been using Hightail, I haven't come across any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Benjie

Marketing, Advertising, 11-50 employees

More than a year

5.0
October 2023

Send large files

Pros

Hightail simplifies the process of sending large files. Whenever new staff members join our team, we have multiple files to share and Hightail makes it unproblematic.

Cons

The user interface could use some improvement in terms of user-friendliness. It is relatively basic, which suits our needs but could be more intuitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Hightail offer an API?

API access is not available.

What languages does Hightail support?

It supports English.

What other apps does Hightail integrate with?

It can integrate with several third-party apps via Zapier.

Does Hightail support mobile devices?

Yes, it is compatible with Android and iOS devices.

What types of pricing plans does Hightail offer?

Hightail cost varies depending on Pro, Teams, and Business plans. The Pro plan costs $12/month, while the Teams plan is $24/user/month, and the Business plan is $36/user/month. A free Lite plan is also available. All pricing listed is billed on an annual basis.

Who are the typical users of Hightail?

Small to large organizations in the following industries and sectors can use the software: media, legal, and marketing.

What level of support does Hightail offer?

Chat, email, and phone support are available for customers. They can also use FAQs and a knowledge base.