Computer Software, 1-10 employees
Less than a year
“Project Management”
Pros
Jiras intuitive task tracking and Agile project management features, such as Scrum and Kanban boards, help me stay organized and keep up with project progress without any hassle.
Cons
At first I find Jira confusing and also believe it requires training.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
Less than a year
“Jira is a good software to manage the day to day task of projects I'm working on with company”
Pros
What I like most about Jira is creating tickets and assigning them to myself or colleagues, including setting priorities and story points. It tracks all my tasks and their timelines which makes it easy for me to manage my daily work.
Cons
Jira integrates with Clockify for managing timesheets but when I update Clockify directly, it does not reflect in the Jira timeline. I have to manually add the worklog in Jira.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Perfect tool for overall project management”
Pros
I find Jira very useful for project and test management. It provides good visibility into project status and offers many tagging and field options to organize the backlog.
Cons
It may not be the best choice for beginners as it requires some time to understand its full capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
Less than a year
“Best tool for tracking issues”
Pros
I enjoy Jiras ability to organize and schedule activities, track progress and report outcomes. The best part is that it helps me stay organized and on schedule.
Cons
Well to be honest Jira is not very user-friendly. So understanding how to use the application to its full potential takes time and training.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Utilities, 101-500 employees
Less than a year
“Good System if you include integrations”
Pros
Tracking issues and tasks in Jira is clear and easy. I also like the integration with Teams, email and other features, which makes it even more accessible.
Cons
Without integrations, the end-user site for submitting tickets and issues looks very plain and is not easy to customize. It makes the interface appear quite boring and unattractive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Computer Networking, 11-50 employees
More than a year
“JIRA - Tickets management and tracking”
Pros
Working with Jira is pretty easy and I find it easy to check the tracking of tickets.
Cons
I think AI could help by relating issues of the same nature spread across different tickets.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Information Technology and Services, 500+ employees
More than a year
“Easy to track and collect the information”
Pros
Jira offers a wide range of options to direct tasks to the right team and captures all the necessary information.
Cons
I have not faced any problem while working on this tool so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oil & Energy, 51-100 employees
More than a year
“Agile Project Management Made Easy”
Pros
Jiras backlog feature really helpful for planning sprints.
Cons
I found the onboarding experience lacking. It took some time for me to become familiar with all its powerful features.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Public Safety, 101-500 employees
More than a year
“Great tool for task management”
Pros
Following Sprint task status and tracking my teammates' work in Jira is simple and easy.
Cons
Many mandatory fields are not saved for the next time, which could help in simplify the use of the tool. It is disappointing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Task management made easy with Jira”
Pros
I could tailor Jira to fit my team's workflow perfectly. This flexibility made managing projects much more efficient and organized for me.
Cons
As a new user, I felt overwhelmed navigating through its numerous features and settings. It took me a while to get the hang of it, which initially slowed down my productivity.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Computer Software, 500+ employees
More than a year
“Legacy Tool of the Agile Era”
Pros
I see that Jira is used by many agile teams, as some bean counters are too cautious to fully trust their developers. They need the feeling of having control.
Cons
Jira software is a bit clumsy, slow, and plagued with security issues.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Not Specified, 11-50 employees
“Jira: A Game-Changer for projects Management”
Pros
Well Jira's powerful search functionality allows me to quickly spot my issues.
Cons
I consider Jira a great tool for agile teams, though I find it a bit difficult to manage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
Less than a year
“Superb experience with Jira”
Pros
I loved Jira because it provides a quick solution of technical issues.
Cons
There is nothing I dislike about it, except that it could be more interactive to provide a more personalized experience.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Medical Devices, 51-100 employees
Less than a year
“Good Workflow”
Pros
I really Jira as it handlea issue tracking across many different project groups.
Cons
I would prefer if, instead of having to add child pages and navigate to a different page, the content was pdirectly inside the ticket.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 51-100 employees
More than a year
“Jira is OK but not great”
Pros
Once properly configured, Jira works well for managing products.
Cons
Configuring the project, boards and workflows is very complicated for me, and some actions take a long time to reflect changes.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
8
Internet, 11-50 employees
More than a year
“Effective but sometimes can be a little complex”
Pros
I think Jira flexibility and customization options are fantastic. It really lets our team tailor the workflow to fit our specific needs which makes project management and tracking pretty quick and accurate.
Cons
The learning curve quite steep. It takes a while to grasp all its features and new users or might find it overwhelming at first, as they have reported.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
Less than a year
“Jira provides a solid and reliable framework to create, track and update tasks”
Pros
My experience has been positive, with a reliable way to manage and define tasks.
Cons
No issues as I find it to be a reliable and robust solution that has been tried and tested within my business.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Alternative Dispute Resolution, 51-100 employees
More than a year
“Complex but gets the job done”
Pros
I like the fact that Jira offers many features and ways to tune it to best fit my workplace.
Cons
It is very complex when getting started and not always the easiest to navigate.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Luxury Goods & Jewelry, 500+ employees
More than a year
“I am using Jira and I am happy to use this product.”
Pros
What I like most about Jira is its wide range of project management options.
Cons
I think there is a need to make it more user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Airlines/Aviation, 500+ employees
More than a year
“Perspective of SWE user”
Pros
I value Jira for its task management, issue tracking, sprint metrics, charts and JQL.
Cons
I would like to have the option to assign issues to multiple users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10