Information Technology and Services, 1-10 employees
Less than a year
“My team's task management got easier”
Pros
I can assign tasks to anyone in the team and even set up a time tracker to keep everyone on schedule.
Cons
I haven't run into any major issues but I do feel like it's a bit overwhelming for just simple task tracking.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Internet, 1-10 employees
Less than 6 months
“Saves time but complex for simple tasks”
Pros
It's really effective for tracking tasks and automating workflows which saves so much time.
Cons
I think it's probably not the best for managing simple tasks. Tools like Todoist or Trello work better for that.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Market Research, 11-50 employees
Less than 6 months
“Simple to learn with setup challenge”
Pros
The customization options are great. Jira is easy to learn and use. It's made managing tasks so much easier for me.
Cons
As a new user setting it up was a bit tricky for me.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Machinery, 101-500 employees
More than a year
“Top-notch security and team collaboration”
Pros
We find it best for organizing and planning tasks. It has top notch data security to ensure that everything stays private and safe. Plus, the communication tools help the team work together effortlessly and I can easily track our progress and spot any delays.
Cons
We haven't faced any problems with Jira yet. It has some really useful features and nothing has given us any trouble.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 500+ employees
More than a year
“Easy to use with great pricing”
Pros
Jira is super easy to use and learn for us. Also it has the best pricing around.
Cons
It's been working well for us. No problems so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Professional Training & Coaching, 11-50 employees
More than a year
“Great monitoring with efficiency”
Pros
Using Jira has been very easy. It's a great tool for monitoring my project progress and the interface is so user-friendly. Everything I need is in one place making my work much easier.
Cons
I haven't had any issues so far and I'm really happy about that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zoic Labs, software development, 1-10 employees
“Customizable but Inconsistent UI”
Pros
I like that I can customize it to fit my needs.
Cons
The interface changes way too often, making it hard to keep up.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
5
Functionality
6
Ruppert Landscape, 500+ employees
“Task Tracking Sorted”
Pros
It makes task tracking and assigning really easy, with simple sprint planning and easy board invites to keep the team on the same page.
Cons
It is difficult to duplicate tasks/boards (even with an extension), and the PM can't require emails to be sent to tasks assigned.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Sweetwater, 500+ employees
“Should be simpler”
Pros
It is a very flexible and user-friendly tool.
Cons
It's overwhelming for strategic planning. With a lot of teams in it, it's very difficult to capture a concise view of where the organization is at.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
7
Education Management, 51-100 employees
“Jira: Capable but intricate with the potential of a high degree of difficulty in mastering.”
Pros
I like Jira for its flexibility, effectiveness in tracking issues and seamless integration with development tools. I can customize the boards and the reporting features enhance my project management.
Cons
Jira as a whole is huge as it has so many features and some concepts can be quite confusing to understand. It also takes a long time to set up properly and can be quite expensive for larger teams.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Staffing and Recruiting, 1-10 employees
Less than a year
“Good Project Management Tool”
Pros
I find Jira useful for tracking tasks and assigning them to my team members.
Cons
As times Jira can be overly complex unless it is set up correctly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Biotechnology, 500+ employees
More than a year
“Atlassian Jira”
Pros
I really enjoy the simplicity of assigning tasks to architects and developers.
Cons
As per me the complexity between tasks, epics and user stories to be challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Staffing and Recruiting, 51-100 employees
More than a year
“Critical review of Jira”
Pros
I am nearly satisfied with Jira because it offers a good spreadsheet view but I need want it to be a bit more easier to use.
Cons
I feel like the ease of use is compromised. I did like to see this fixed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Services, 500+ employees
More than a year
“Very good software”
Pros
Its user-friendly which makes it very easy for me to track my daily status and create and monitor stories.
Cons
Sometimes Jira goes down which causes delays before I can start on my tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Writing and Editing, 500+ employees
Less than a year
“Jira review”
Pros
Jira is a very flexible and powerful task management system for me. I also like that it supports many plugins to extend its functionalities.
Cons
I have not come across any major issues with Jira so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Broadcast Media, 1-10 employees
Less than a year
“It's Very important to my business”
Pros
Jira helps me manage my code and assists me in fixing it.
Cons
To be honest the internet and free trial period was a bit too short.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 51-100 employees
More than a year
“JIRA Review - July 2024”
Pros
I find Jira very user-friendly. Also it is easy for me to navigate and requires minimal training.
Cons
My least favorite thing about Jira is having to search for old projects or issues. I am not sure what would make this easier but I do spend a lot of time on it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Environmental Services, 500+ employees
More than a year
“Good tool overall”
Pros
Well Jira is easy to use and dynamic for both small and large projects.
Cons
For a large number of small projects, I find it challenging to export data and use it for decision making without additional resources.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Consumer Goods, 1-10 employees
Less than a year
“My experience using Jira app”
Pros
Jira allows me to easily keep track of notifications and updates on a daily basis.
Cons
I experience frequent crashes with the app and I often have to close and reopen it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Information Services, 500+ employees
Less than a year
“Works great for our agile team”
Pros
With Jira I find it easy to create tasks in Jira and I can add descriptions, code snippets and even emojis in the comments. It's a great tool for keeping everyone updated and maintaining an overview of our work in the current or future iterations.
Cons
I have not really had issues with the tool. It works great for my agile team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10