Construction, 11-50 employees
“Jira for PM”
Pros
I really like the customizable workflows and reporting features in Jira.
Cons
Jira is a bit too complex for some individuals.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
6
Functionality
9
Wine and Spirits, 500+ employees
Less than 6 months
“Excellent Tool for Agile Project Management”
Pros
Jira allows me to track issues efficiently with its detailed reporting and customizable workflows.
Cons
Jira can be quite complex for new users. The learning curve is steep but once I get the hang of it, it becomes very powerful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 101-500 employees
Less than a year
“JIRA - Ease your management”
Pros
I value Jiras flexibility and customization in workflow management, its ability to track issues at every stage, and its ease of integration with other tools.
Cons
I think the collaboration features could be improved so that all teams can use Jira to its potential.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
Less than a year
“Great tool for communication”
Pros
It is very easy to use Jira and add work colleagues to a topic if needed.
Cons
I do not have any significant issues to mention as it is been great for solving problems quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 51-100 employees
Less than a year
“Jira - Great for Big companies”
Pros
I find Jira to be very structured software. It allows me to thoroughly organize processes and the teams responsible for them. As a ticketing system, it is one of the best.
Cons
As I mentioned in the pros, Jira is a structured software. While it can be complex and difficult to use, it is not very user-friendly or intuitive. My team might need some prior training to learn how to use it properly.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
Less than a year
“Empowering Teams”
Pros
Jiras customizable workflows and powerful issue tracking keep my projects organized and ensure my team stays on the same page.
Cons
Learning this software demands time, especially for non-technical teams. Also it might require additional tools to meet comprehensive testing needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Design, 1-10 employees
Less than a year
“Jira is good for design process management”
Pros
I rely on Jira to manage our design projects and it serves us well and is quite helpful.
Cons
I believe Jira could improve a bit more by adding customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
Less than a year
“Jira The ultimate tool you need”
Pros
The User Interface is simple, readable and accessible, which I like the most.
Cons
With so many features available, it can be hard to explore all of them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Entertainment, 11-50 employees
“My reviews”
Pros
The employees are not only nice but also very capable and helpful.
Cons
I have no complaints at all as so far its been a very pleasant experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Jira was a great tool to use”
Pros
In my previous role as a Clinical Annotation Specialist, I found Jira the best for tracking time and managing workflows. I had no trouble using it and navigating it was fairly simple too.
Cons
I do not recall having any issues while using Jira.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Apparel & Fashion, 11-50 employees
More than a year
“Smooth and Efficient”
Pros
I like the fact that Jira is a very professional tool as it offers greater efficiency compared to competitors like Monday or Asana.
Cons
Overall, I like it and cannot think of anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Not Specified, 500+ employees
Less than 6 months
“JIRA enables easy tracking and communication on SDLC projects”
Pros
Jiras search function is powerful and versatile which makes it easy to create educational dashboards that enhance our decision-making and project management. It is excellent for task distribution and prioritization within the team which is another standout feature. From a managerial perspective, it is also great for tracking completed work and time spent.
Cons
The number of issue types in Jira makes it tough to keep track of which ones are relevant in different situations, which frustrates me. I also dislike that many features are hidden and only discovered by accident or through Atlassian update emails. Sometimes, I wish Jira's numerous products were merged into a single solution.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Entertainment, 51-100 employees
More than a year
“Best app for workers”
Pros
I find it easy to navigate and it is very useful both as a student and a worker. Plus, it is very well organized.
Cons
I have no negative feedback about Jira as its the best app for me as a project manager.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 11-50 employees
Less than 6 months
“Good tool, poor UI”
Pros
It excellently handles a large workload and manages multiple teams well.
Cons
The user experience on this site is quite poor. Many features are unintuitive, and there are frustrating gaps where I expect certain features to be present but are not.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
9
Functionality
9
Staffing and Recruiting, 11-50 employees
Less than a year
“Manage all your tasks with Jira,it's so cool.”
Pros
Jira has simplified all of our processes. I can comfortably track work, organize tasks and create milestones, making it easier to bring ideas to life. It has cut down on paperwork and helped my team prioritize their tasks. The best part is that its features are customizable.
Cons
Everything about Jira is simply the best and I'm a very pleased user. No complaints at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
“Jira - To manage and track your project.”
Pros
The customization is excellent. Also it is easy to manage projects across different teams and it integrates well with other software.
Cons
It's pricey for a small organization like the one I've worked for and the user interface is not very friendly, making it somewhat difficult to use.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
10
Computer Software, 500+ employees
Less than a year
“Best Platform for task management!!Just Loved It!!”
Pros
I liked its customizable options for project management. It allows us to tailor workflows, issue types, and dashboards to meet our specific needs. Its flexibility also supports in task tracking, prioritization, and collaboration across teams. Additionally, it integrates with other tools and offers extensive plugins. I absolutely loved using this platform.
Cons
I have not found anything wrong with it. It is simply amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 500+ employees
More than a year
“Dependable, thorough and mildly enjoyable”
Pros
What I like the most is that its stable, reliable, comprehensive and well known as an industry standard.
Cons
I find some UI aspects in my version of Jira quite annoying. For instance, screenshots are always added as thumbnails, the text styling options in the ticket description box are limited, formatting in the editing view differs from the saved view, and it is quite difficult to locate past tickets.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Accounting, 11-50 employees
Less than a year
“Helpful software”
Pros
Jiras configurable processes make it highly versatile for each team. It also integrates seamlessly with other tools my team uses, like Trello and MS Teams.
Cons
Jira's interface feels less intuitive compared to simpler project management tools. I found that I needed extra time to get comfortable with it due to the numerous features and settings.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 51-100 employees
Less than a year
“Jira software”
Pros
It functions smoothly and is easier to access compared to others.
Cons
No complaints as I can handle administrative tasks very easily and efficiently with Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8