Accounting, 500+ employees
More than a year
“Task Effeciency”
Pros
I love how fast and easy it is to use. I can submit requests to any designated parties for troubleshooting or tasks easily.
Cons
I do not have any complaints. I really like the product and it is very useful to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chemicals, 51-100 employees
Less than a year
“Powerful but Complex Project Management To”
Pros
Jira is an outstanding tool for project management and issue tracking with powerful features for agile development and team collaboration. Its customizable workflows and integration capabilities make it adaptable to various project needs, boosting productivity and efficiency.
Cons
The steep learning curve and complexity of Jira can be overwhelming for new users which eventually makes the initial setup and navigation quite challenging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Machinery, 500+ employees
“Jira- The Perfect Project Management Tool”
Pros
The Jira dashboard clearly shows the stages of projects and makes tracking them easy. The summary board is excellent for managing and analyzing projects.
Cons
No complaints at all as Jira is the most loved app among my team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Less than 6 months
“Your friend when it comes to managing tickets!”
Pros
Jira is designed with user experience in mind and it is the best for ticket management. Everyone I know loves it too!
Cons
As more features are added over time, it takes a bit longer to learn how to use them all properly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Writing and Editing, 1-10 employees
Less than a year
“Jira software is excellent for scheduling tasks, managing workflow, and more.”
Pros
After trying other software, I have found Jira to be a much better fit for my daily workflow. Its not only packed with great features but also user-friendly, customizable and fosters collaboration.
Cons
Jira offers a broad range of features. Despite its simplicity, the functions can be a bit too much for new users, and occasionally the response time can be slow.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“Best at small scale delivery”
Pros
Jira is highly customizable, it can be as simple or complex as you need it to be, meaning it works for you rather than the other way around. While this often requires hiring specialist roles like a Salesforce specialist, Jira stands out with its wide, publicly available knowledge base. Any question or issue you might encounter has likely been addressed and solved by someone else. The community is excellent always providing step by step solutions. New features are introduced continuously and it integrates with almost everything out there.
Cons
Jira is not ideal for large-scale delivery. Although the planner tries to address this, it lacks the same level of user insight as the rest of the Atlassian suite.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 101-500 employees
Less than a year
“Jira the best”
Pros
Jira provides innovative solutions to streamline workflow, automate tasks and improve decision-making which allows you to confidently plan, track, release and support software development processes.
Cons
It can be complicated for new users and they offer very limited free plans.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 101-500 employees
Less than 6 months
“Amazing and wonderful!”
Pros
The company genuinely cares about its customers!
Cons
I hope to see some improvements in customer service!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
Less than 6 months
“Newer alternatives have more features, but Jira is reliable and familiar”
Pros
Setting up and using Jira is pretty easy although it can be a bit time-consuming in the beginning. The basic features are solid, and it's easy for users to understand and update their task status.
Cons
It feels a bit simplistic in some areas. While Jira has many functionalities, newer alternatives often have unique features and a much better UI/ usability.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
5
Banking, 500+ employees
Less than a year
“JIRA reviews for project management”
Pros
Jira simplifies planning team project timelines and clarifies each individual's responsibilities.
Cons
Jira offers a lot of features, and there is definitely a learning curve involved at the beginning.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Computer Software, 1-10 employees
Less than a year
“Jira Review”
Pros
It offers significant benefits in time management, task distribution and planning within the software field.
Cons
Customer feedback responses could be quicker and the visuals could use some enhancement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Computer Software, 11-50 employees
Less than a year
“JIRA Review.”
Pros
Managing projects and version control is pretty easy and simple with JIRA.
Cons
The cost of Jira keeps rising every year, which made us consider alternatives but we decided to stick with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Games, 51-100 employees
Less than a year
“Spectacular project management”
Pros
I really like Jira's abilities for managing our gaming projects, which are highly time-sensitive. In short all its features are very helpful to me.
Cons
The dashboard could be a bit less cluttered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
Less than 6 months
“Comprehensive Issue tracking with Jira”
Pros
It is well-integrated with agile methodologies and allows us to customize the interface to our preferences. Teams can collaborate seamlessly, especially with support from tools like GitHub.
Cons
Beginners find it difficult to use, as we need to spend time learning its features. Despite the UI customization options, it is still quite complex to locate things.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
10
Market Research, 1-10 employees
Less than 6 months
“Jira Review”
Pros
Jira's adaptability, focus on agile practices and user-friendly design make it popular among organizations worldwide. Whether you're a project manager or part of a software team, Jira simplifies project management and enhances collaboration.
Cons
So many issues, for example with speed, loading times, complexity and lack of native features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
More than a year
“JIRA PRODUCT REVIEW”
Pros
JIRA is an excellent product, very easy to use with numerous features that are very helpful for managing software.
Cons
I think this is an issue for our side as we need to enhance our setup for test cases on Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Market Research, 11-50 employees
“Excellent for project management”
Pros
Its outstanding for project management, especially when working with a team.
Cons
It takes some time to get used to, but it is definitely worth it once you do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 51-100 employees
Less than a year
“User friendly application”
Pros
It's a user-friendly application that's easy to navigate
Cons
Sometimes, it can be hard to see the new ticket but learning how to navigate it makes things much easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
“how to track your job: jira”
Pros
I use it to track and plan my work, set goals and manage tasks. It is easy to use and works well on my mobile.
Cons
Some features require payment. Although it is not very expensive I prefer free options.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Computer Software, 51-100 employees
More than a year
“Jira - Gold standard which needs to keep improving, if it wants to stay ontop”
Pros
Jira sets the gold standard for project management, particularly in the tech industry. The issue hierarchy, with epics/parents flowing into user stories, tasks and subtasks, greatly improves planning.
Cons
Jira is not user-friendly for anyone from the start. It is not as simple to pick up and use as other task management tools.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
10