Financial Services, 51-100 employees
Less than a year
“Review of Jira”
Pros
This software excels at workflow management. I use it daily and it integrates seamlessly with other apps, all through Jira.
Cons
The AI features are not very useful at the moment and might need further refinement or re-evaluation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 1-10 employees
More than a year
“Optimal team management”
Pros
Jira is great as it helps me manage my small team in real time.
Cons
I've been a satisfied customer for more than two years. So, nothing to report as its con.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Computer & Network Security, 500+ employees
Less than a year
“Jira is great”
Pros
It is a really easy tool to use for building out tasks and workflows for both individuals and teams.
Cons
It is not the most aesthetically pleasing and can be tricky to use without proper training. Need a bit improvement there.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Outsourcing/Offshoring, 500+ employees
Less than a year
“Jira Online Review”
Pros
I specifically like how easily I can communicate an issue and track its resolution.
Cons
Haven't found any issues yet. For us Jira has been very useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Program Development, 1-10 employees
Less than a year
“Powerful project management tool, especially suited to agile software”
Pros
This tool has been very helpful for our various tasks like tagging, Scrum, Sprint management and documentation. We also love its excellent tools for managing multiple functions and easy customization. As an administrator, I also value the customer support which offers great solutions and the community where I can always find excellent advice.
Cons
It is on the pricier side, but I understand that it is an exceptional tool for medium to large organizations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Airlines/Aviation, 11-50 employees
Less than a year
“Jira is perfect when we are working with different team”
Pros
Opening a ticket on Jira is a pretty simple task, and setting assignment parameters is easy too. It is the best solution when I need to request something from a team based outside my country.
Cons
The platform could benefit from optimization to provide a simpler dashboard view.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Banking, 500+ employees
More than a year
“Jira best tracking tool for scrum”
Pros
I use it for planning dashboards, burn down charts, velocity charts and backlog tracking. Hands-down the best tool for us.
Cons
Sometimes its very slow and the churn graph is missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 500+ employees
Less than a year
“Excellent for managing processes and collaborating with remote teams”
Pros
It is easy to implement and onboard new employees onto the platform. There are customizable solutions for many needs. I always use it to file and manage tech and legal tickets remotely.
Cons
Notifications occasionally fail to sync in real-time and the filters for searching old processes can be a bit confusing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
5
Functionality
8
Printing, 101-500 employees
Less than 6 months
“Review of Jira”
Pros
The community discussions and Q&A are effective for communication between cross-functional teams. The Atlassian Marketplace offers a variety of apps, which greatly benefit us. Jira also makes it simple for us to observe and summarize tasks, and it is adaptable for assigning and commenting. The high-level overview of all stories and related positions is helpful too, and the work-in-progress limits greatly enhance overall productivity. Creating bugs, issues and stories is very easy with this tool and saves a lot of time.
Cons
The ability to have duplicate names for entities can be confusing. It is also somewhat difficult for first-time users and document uploads fail occasionally.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Information Technology and Services, 1-10 employees
Less than a year
“Excellent tool for tracking your workflow”
Pros
I love Jira because it is easy to use, customizable and great for managing projects. It integrates with many other tools and helps track progress which makes work simpler for everyone. Every project manager should have Jira.
Cons
Jiras interface can be a bit challenging to understand for beginners. It can be slow at times, and the cost increases quickly with more users. Better tutorials and lower prices would be helpful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Review of Jira from a team members point of view using it everyday”
Pros
Jira assists me with managing, tracking, assigning and identifying roadblocks during a Sprint, which is invaluable for us to keep a record of progress and assessing the team's productivity throughout the project. It also facilitates integration with different applications, such as Bitbucket and ActiveRail.
Cons
There is an initial learning curve that might be difficult for non-technical users.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Airlines/Aviation, 500+ employees
More than a year
“Efficient Project Management with Jira”
Pros
Jira provides strong project tracking and agile management features, making it easy for us to monitor progress and collaborate. I have used it at both VOIS and Vezeeta, where the customizable workflows and integrations have been especially beneficial in both settings.
Cons
The interface can be complex and overwhelming for new users and setting it up might require some technical knowledge. Additionally, it can be expensive for smaller teams.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Information Services, 500+ employees
Less than a year
“Best tool we ever used”
Pros
It is easy to work with Jira, handle comments, and create workarounds.
Cons
Creating and opening tasks can be time-consuming, but I do like the overall functionality of it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“I'm not really a fan”
Pros
Bringing relevant people into a thread is simple and the privacy controls efficiently limit visibility. There seems to be no restriction on the length of conversations, obviously another perk from Jira for our team collaboration.
Cons
It feels a bit basic in terms of functionality, though I might not be using it to its full potential. The interface seems a bit standard and outdated, so a design update would be nice.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 500+ employees
More than a year
“Review on Jira Task Management Tool”
Pros
I use Jira to implement the Scrum model for my team, customizing workflows to meet diverse needs. It integrates seamlessly with other tools like Confluence, Bitbucket, Perforce and other internal tools, improving our work. I can track team performance, monitor who is working on what, and assess our overall effectiveness as a team. It allows me to set deadlines, assign tasks, and provide sign-offs.
Cons
I would like it to automatically track PR approvals on Bitbucket and update statuses accordingly, similar to how it works with Perforce.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Best Project Management Tool”
Pros
Jira helps me manage and complete tasks easily.
Cons
Some of the additional features aren't particularly useful for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food Production, 11-50 employees
Less than 6 months
“Jira Review”
Pros
Jira is excellent for Agile workflows. It offers robust support for Agile project management methodologies, like Scrum and Kanban, allowing teams to work in short iterations, prioritize tasks and track progress effectively.
Cons
Out-of-the-box functionality is somewhat limited; I find that Jira lacks some features I need without extra customization or plugins. For example, it might not have built-in options for certain workflows or idea management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
More than a year
“Easy to use for agile prodcts”
Pros
It is really easy for me to use and share with my team. Also it is quite helpful for prioritizing and tracking tasks.
Cons
The dashboard has many options, which makes it feel less agile.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“Association with quality and speed”
Pros
Managing the backlog with Jira is fantastic. Features like Product Discovery and Lists are brilliant, and I use them every day.
Cons
There are no templates for smaller projects such as those for startups.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 51-100 employees
More than a year
“I like Jira”
Pros
Jira is intuitive, simple and an appropriate tool. It is perfect for creating tasks, bugs, stories, and other design-related tasks.
Cons
It is quite slow and often freezes. Also, there is no online training available in Polish.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8