Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

E
Edwin

Information Technology and Services, 500+ employees

Less than a year

4.0

Jira for Agile Methodologies

Pros

Setting up Jira for project management using Agile methodologies is quite simple and hassle-free.

Cons

The abundance of features in Jira can sometimes be overwhelming and require a bit of training to fully understand.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Azoba

Education Management, 500+ employees

More than a year

5.0

Jira Review

Pros

Jira is a fantastic platform that boasts a seamlessly navigable interface, ensuring a smooth experience while using it.

Cons

Personally, I have no issues with Jira as it is easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OB
Ozgur Bulent

Computer & Network Security, 500+ employees

More than a year

4.0

Jira is a must have tool for working together on tasks and managing projects efficiently

Pros

The software's interface is comprehensive and effectively meets most requirements while delivering optimal performance.

Cons

Inexperienced Jira administrators may configure the tool in a way that causes slow performance and sluggish behavior, such as adding excessive add-ons. As a user, despite providing feedback, you may have to accept the configuration chosen by the administrator for the project.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KJ
Kristine joy

Accounting, 500+ employees

5.0

Awesome app!

Pros

I rely on it daily to effectively manage my tasks and projects, ensuring timely completion and proper timeline management. The fact that I can also download it on my mobile phone makes everything quite simple, as I can access it anytime and anywhere, even without my laptop.

Cons

Sometimes, signing in takes a while, perhaps due to a bug or another issue, but it can be resolved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A
Amber

Performing Arts, 1-10 employees

Less than 6 months

5.0

great for tracking

Pros

Jira is great software for efficiently tracking employees time sheets.

Cons

There was nothing that I specifically disliked about Jira. It simply wasn't suitable for my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

5.0

Jira Reviewed

Pros

Jira simplifies the process of tracking by consolidating it from multiple programs into one.

Cons

There wasn't anything I disliked about Jira.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Morgan

Farming, 500+ employees

Less than a year

5.0

Jira Review

Pros

As a Software Development platform, Jira is fantastic and serves as our go to for planning and managing our software design process.

Cons

In my experience, Jira has been an exceptional platform without any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than a year

4.0

Great for Tracking Purposes

Pros

This tool is very much liked by me because it allows easy monitoring of all the expense reports associated with us and allows assigning them to the respective individuals.

Cons

The speed of Jira can be annoying at times, as it takes ages to load.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

P
Piyush

Computer Software, 101-500 employees

More than a year

5.0

Jira: Company Project Management

Pros

When managing a company with a substantial number of employees and multiple projects, Jira proves to be a valuable software. It efficiently provides project updates and aids in progress management.

Cons

There's nothing to dislike about Jira. It's a fantastic tool that greatly assists in managing multiple projects effortlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

4.0

Great for software development and Agile methodology team

Pros

During my first software development project using Java, I used Jira. It was a seamless transition and I was able to create customizable workflows. Flow diagrams were my primary focus, and the experience was truly exceptional.

Cons

Jira wasn't very fast on my laptop, which has an Intel Core i3 4th generation processor. I was dissatisfied with its performance.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
Julijana

Staffing and Recruiting, 11-50 employees

More than a year

5.0

Great for multi-project management

Pros

I found it beneficial that we could build different project hierarchies and organize sub-projects and sub-tasks accordingly. The timeline view was particularly helpful.

Cons

The setup process and getting the non-technical team on board with using Jira were a bit complex in my experience.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

A
Akhil

Computer Software, 1-10 employees

Less than a year

5.0

Jira review

Pros

The customizable options offered by Jira are what I love the most. They allow for tailoring workflows and boards to perfectly suit our team's unique style, making project management a seamless experience.

Cons

The only drawback I've noticed with Jira is that it can be too much for newcomers. The abundance of flexibility and customization options requires some time to learn. It's like navigating a new city without a map but you'll eventually figure it out, however it takes time to find the best route.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

N
Noran

Computer Software, 11-50 employees

Less than 6 months

5.0

Jire is the best project management

Pros

The adaptability and customization options offered by Jira make it highly versatile for various project management needs. Its remarkable features for issue tracking, agile methodologies and integration capabilities further contribute to its value.

Cons

While Jira offers a lot of customization options and the complexity involved within those things can be overwhelming, particularly for new users. The learning curve for mastering advanced features and configurations can be steep, potentially causing disorganizations and confusion for certain teams.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

More than a year

4.0

My preferred project management platform.

Pros

Jira's high level of customization has been highly liked by my team. We continuously refine Jira to align with our workflow processes, no matter how complex they may be. This has greatly improved project collaboration within our development team and provided increased visibility into crucial aspects of our internal software project management structure.

Cons

Whenever we have a high backlog on Jira, our Agile board tends to crash. This disrupts our collaboration flow and makes it challenging to prioritize crucial project tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Veronica

Retail, 1-10 employees

More than a year

5.0

Benefits of using jira

Pros

The greatest aspect of Jira, in my opinion is the visibility it provides for each task in every project. Additionally, the options for writing user stories in a detailed, easy to understand manner are highly valuable. It's also not a problem anymore to stay informed about what each user is working on, which tasks they have taken and how much time they spend on them. The ability to leave comments on each task also greatly facilitates collaboration.

Cons

It lacks some functionality in the project area, such as the ability to create a Gantt chart, project plans, or roadmaps to link them with each task. It would be fantastic if that could be implemented.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S
Sacide

Media Production, 500+ employees

Less than a year

5.0

Amazing Features for PMs

Pros

I really love the intuitive interface of the tool and how smoothly it operates.

Cons

It would be beneficial if the loading speed improved a bit.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

P
preethi

Computer Software, 500+ employees

More than a year

5.0

Best for Agile development and defect tracking

Pros

Jira offers a inclusive set of tools for project management, encompassing task tracking, issue management, agile planning and reporting. Having everything centralized in a single platform streamlines our project management workflows.

Cons

Jira can be quite complex, particularly for users or teams unfamiliar with its features and terminology. The extensive customization options can also contribute to complexity in configuration and administration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than a year

5.0

From Jira Newbie to Workflow Ninja: Lessons Learned

Pros

Firstly, the Kanban boards in Jira are exceptional. The visual layout allows for easy tracking of each task's position in the pipeline, eliminating any uncertainty about whether something is stuck or forgotten. This ensures that everyone on the team stays informed and helps prevent bottlenecks. Additionally, for Agile practitioners like us, Jira seamlessly integrates with sprints, user stories and backlogs. Prioritizing tasks within each sprint cycle is easy now and monitoring progress feels smooth too.

Cons

Now, let's discuss the learning curve. When I first started using Jira, it felt like learning a whole new language. Between the interface and the project management terminology, it took some time to become comfortable. For new team members, especially those without prior experience with project management software, this can be a hurdle. Additionally, customization is a double-edged sword. While the ability to tailor Jira to specific needs is fantastic, going overboard can quickly lead to a messy setup. Overly complex workflows only make it harder for everyone to navigate the system and stay on track.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dipendra

Telecommunications, 1-10 employees

Less than a year

5.0

Jira management Tool

Pros

Without a doubt, Jira is the best project management tool I've ever used. It allows me to easily view and track assigned projects. The use of colors clearly indicates whether a task is completed or not.

Cons

It would be even better if the integration with our mobile devices was more smooth. The UI on mobile devices should be more streamlined for regular users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D
Danielle

Museums and Institutions, 101-500 employees

Less than a year

4.0

Helpful for task management and tracking

Pros

By customizing forms, we have improved the intake of repeatable requests, making them more easily trackable and identifiable. Adding media is simple and the at a glance interface allows us to see our tasks and assign priority levels to each. Furthermore, we have the ability to add "owner-only" notes that aren't visible to customers.

Cons

There can be some clunkiness when integrating with Outlook, and if a team member hasn't been manually added, even if tagged in the work order, they won't receive notifications of activity.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8