Eric
Education Management, 11-50 employees
More than a year
“Customizable and efficient tool”
Pros
This agile management system is amazing. Whether I'm working with Scrum or Kanban it's very customizable. Plus, it integrates perfectly with other Atlassian tools like Bitbucket and Confluence which makes everything even more efficient.
Cons
Sometimes it can be a little slow or not as responsive but it's never been bad enough to cause any real problems for us.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Amber
Computer Software, 500+ employees
More than a year
“Agile management system”
Pros
Jira makes project planning and execution so much smoother. It supports agile methods like Scrum and Kanban. I also connect it with other tools like Jenkins, Bitbucket and GitHub.
Cons
Honestly I don't have anything bad to say about this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 11-50 employees
Less than a year
“Efficient but complex setup”
Pros
I have found it a powerful tool for tracking problems, managing projects and improving workflows. The integration with DevOps tools like GitHub and Jenkins makes it even more efficient.
Cons
It can be a bit complicated to set up and it slows down a bit when working on large projects.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
9
Jacob
Education Management, 500+ employees
More than a year
“Easy configuration but tricky integration”
Pros
I've been using Jira for a while now and it's easily one of the best tools for managing my projects. It's super easy to configure which is a huge plus.
Cons
I integrate it with other tools and find it a little tricky at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Katie
Oil & Energy, 101-500 employees
Less than a year
“Convenient tracking but sorting issue”
Pros
It helps me track my projects and link them with other teams who use it. That's how everything stays connected and well-organized.
Cons
One thing I don't like is when you go back the filters and sorting you applied earlier don't stick.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
7
Rakesh
Mining & Metals, 11-50 employees
More than a year
“Fast task tracking with add-ons”
Pros
The task management is simple for me and the visual process flow helps me keep everything in check. I also love that there are tons of add-ons to choose from for continuous improvements.
Cons
From my experience not all the add-ons seem to work as smoothly as Jira does.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Andrew
Information Technology and Services, 1-10 employees
Less than a year
“My team's task management got easier”
Pros
I can assign tasks to anyone in the team and even set up a time tracker to keep everyone on schedule.
Cons
I haven't run into any major issues but I do feel like it's a bit overwhelming for just simple task tracking.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Christian
Internet, 1-10 employees
Less than 6 months
“Saves time but complex for simple tasks”
Pros
It's really effective for tracking tasks and automating workflows which saves so much time.
Cons
I think it's probably not the best for managing simple tasks. Tools like Todoist or Trello work better for that.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Priya
Market Research, 11-50 employees
Less than 6 months
“Simple to learn with setup challenge”
Pros
The customization options are great. Jira is easy to learn and use. It's made managing tasks so much easier for me.
Cons
As a new user setting it up was a bit tricky for me.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Adelia D
Machinery, 101-500 employees
More than a year
“Top-notch security and team collaboration”
Pros
We find it best for organizing and planning tasks. It has top notch data security to ensure that everything stays private and safe. Plus, the communication tools help the team work together effortlessly and I can easily track our progress and spot any delays.
Cons
We haven't faced any problems with Jira yet. It has some really useful features and nothing has given us any trouble.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keegan
Education Management, 500+ employees
More than a year
“Easy to use with great pricing”
Pros
Jira is super easy to use and learn for us. Also it has the best pricing around.
Cons
It's been working well for us. No problems so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francis
Professional Training & Coaching, 11-50 employees
More than a year
“Great monitoring with efficiency”
Pros
Using Jira has been very easy. It's a great tool for monitoring my project progress and the interface is so user-friendly. Everything I need is in one place making my work much easier.
Cons
I haven't had any issues so far and I'm really happy about that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Zoic Labs, software development, 1-10 employees
“Customizable but Inconsistent UI”
Pros
I like that I can customize it to fit my needs.
Cons
The interface changes way too often, making it hard to keep up.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
5
Functionality
6
Christy Coombs
Ruppert Landscape, 500+ employees
“Task Tracking Sorted”
Pros
It makes task tracking and assigning really easy, with simple sprint planning and easy board invites to keep the team on the same page.
Cons
It is difficult to duplicate tasks/boards (even with an extension), and the PM can't require emails to be sent to tasks assigned.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Nathan Allen
Sweetwater, 500+ employees
“Should be simpler”
Pros
It is a very flexible and user-friendly tool.
Cons
It's overwhelming for strategic planning. With a lot of teams in it, it's very difficult to capture a concise view of where the organization is at.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
7
Mateo
Education, 51-100 employees
“Jira: Capable but intricate with the potential of a high degree of difficulty in mastering.”
Pros
I like Jira for its flexibility, effectiveness in tracking issues and seamless integration with development tools. I can customize the boards and the reporting features enhance my project management.
Cons
Jira as a whole is huge as it has so many features and some concepts can be quite confusing to understand. It also takes a long time to set up properly and can be quite expensive for larger teams.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Jones
Recruitment, 1-10 employees
Less than a year
“Good Project Management Tool”
Pros
I find Jira useful for tracking tasks and assigning them to my team members.
Cons
As times Jira can be overly complex unless it is set up correctly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Micha?
Healthcare, 500+ employees
More than a year
“Atlassian Jira”
Pros
I really enjoy the simplicity of assigning tasks to architects and developers.
Cons
As per me the complexity between tasks, epics and user stories to be challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
James
Recruitment, 51-100 employees
More than a year
“Critical review of Jira”
Pros
I am nearly satisfied with Jira because it offers a good spreadsheet view but I need want it to be a bit more easier to use.
Cons
I feel like the ease of use is compromised. I did like to see this fixed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
chaitra
IT, 500+ employees
More than a year
“Very good software”
Pros
Its user-friendly which makes it very easy for me to track my daily status and create and monitor stories.
Cons
Sometimes Jira goes down which causes delays before I can start on my tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10