Total 2296 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

V

Viktoriia

Content Marketing, 500+ employees

Less than a year

5.0
July 2024

Jira review

Pros

Jira is a very flexible and powerful task management system for me. I also like that it supports many plugins to extend its functionalities.

Cons

I have not come across any major issues with Jira so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

D

Devante

Social Media, Advertising, Marketing, 1-10 employees

Less than a year

4.0
July 2024

It's Very important to my business

Pros

Jira helps me manage my code and assists me in fixing it.

Cons

To be honest the internet and free trial period was a bit too short.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

H

Hayley

Marketing, Advertising, 51-100 employees

More than a year

5.0
July 2024

JIRA Review - July 2024

Pros

I find Jira very user-friendly. Also it is easy for me to navigate and requires minimal training.

Cons

My least favorite thing about Jira is having to search for old projects or issues. I am not sure what would make this easier but I do spend a lot of time on it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

C

Christian

Public Sector, 500+ employees

More than a year

4.0
July 2024

Good tool overall

Pros

Well Jira is easy to use and dynamic for both small and large projects.

Cons

For a large number of small projects, I find it challenging to export data and use it for decision making without additional resources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

H

Harriet

Custom Product, 1-10 employees

Less than a year

4.0
July 2024

My experience using Jira app

Pros

Jira allows me to easily keep track of notifications and updates on a daily basis.

Cons

I experience frequent crashes with the app and I often have to close and reopen it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

M

Mariam

IT, 500+ employees

Less than a year

5.0
July 2024

Works great for our agile team

Pros

With Jira I find it easy to create tasks in Jira and I can add descriptions, code snippets and even emojis in the comments. It's a great tool for keeping everyone updated and maintaining an overview of our work in the current or future iterations.

Cons

I have not really had issues with the tool. It works great for my agile team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kadir

IT, 1-10 employees

Less than a year

5.0
July 2024

Project Management

Pros

Jiras intuitive task tracking and Agile project management features, such as Scrum and Kanban boards, help me stay organized and keep up with project progress without any hassle.

Cons

At first I find Jira confusing and also believe it requires training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Akshat

IT, 51-100 employees

Less than a year

5.0
July 2024

Jira is a good software to manage the day to day task of projects I'm working on with company

Pros

What I like most about Jira is creating tickets and assigning them to myself or colleagues, including setting priorities and story points. It tracks all my tasks and their timelines which makes it easy for me to manage my daily work.

Cons

Jira integrates with Clockify for managing timesheets but when I update Clockify directly, it does not reflect in the Jira timeline. I have to manually add the worklog in Jira.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

VB

Vidyasagar Babu

IT, 500+ employees

More than a year

5.0
July 2024

Perfect tool for overall project management

Pros

I find Jira very useful for project and test management. It provides good visibility into project status and offers many tagging and field options to organize the backlog.

Cons

It may not be the best choice for beginners as it requires some time to understand its full capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
July 2024

Best tool for tracking issues

Pros

I enjoy Jiras ability to organize and schedule activities, track progress and report outcomes. The best part is that it helps me stay organized and on schedule.

Cons

Well to be honest Jira is not very user-friendly. So understanding how to use the application to its full potential takes time and training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Layne

Utility, 101-500 employees

Less than a year

4.0
July 2024

Good System if you include integrations

Pros

Tracking issues and tasks in Jira is clear and easy. I also like the integration with Teams, email and other features, which makes it even more accessible.

Cons

Without integrations, the end-user site for submitting tickets and issues looks very plain and is not easy to customize. It makes the interface appear quite boring and unattractive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

R

Rui

IT, 11-50 employees

More than a year

4.0
July 2024

JIRA - Tickets management and tracking

Pros

Working with Jira is pretty easy and I find it easy to check the tracking of tickets.

Cons

I think AI could help by relating issues of the same nature spread across different tickets.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

N

Nischitha

IT, 500+ employees

More than a year

5.0
July 2024

Easy to track and collect the information

Pros

Jira offers a wide range of options to direct tasks to the right team and captures all the necessary information.

Cons

I have not faced any problem while working on this tool so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephane

Public Sector, 51-100 employees

More than a year

5.0
July 2024

Agile Project Management Made Easy

Pros

Jiras backlog feature really helpful for planning sprints.

Cons

I found the onboarding experience lacking. It took some time for me to become familiar with all its powerful features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

?

?Oren

Public Sector, 101-500 employees

More than a year

5.0
July 2024

Great tool for task management

Pros

Following Sprint task status and tracking my teammates' work in Jira is simple and easy.

Cons

Many mandatory fields are not saved for the next time, which could help in simplify the use of the tool. It is disappointing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Mrunmayee

IT, 500+ employees

More than a year

5.0
July 2024

Task management made easy with Jira

Pros

I could tailor Jira to fit my team's workflow perfectly. This flexibility made managing projects much more efficient and organized for me.

Cons

As a new user, I felt overwhelmed navigating through its numerous features and settings. It took me a while to get the hang of it, which initially slowed down my productivity.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

O

Oliver

IT, 500+ employees

More than a year

4.0
July 2024

Legacy Tool of the Agile Era

Pros

I see that Jira is used by many agile teams, as some bean counters are too cautious to fully trust their developers. They need the feeling of having control.

Cons

Jira software is a bit clumsy, slow, and plagued with security issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 11-50 employees

5.0
July 2024

Jira: A Game-Changer for projects Management

Pros

Well Jira's powerful search functionality allows me to quickly spot my issues.

Cons

I consider Jira a great tool for agile teams, though I find it a bit difficult to manage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y

Yashovardhan

IT, 51-100 employees

Less than a year

4.0
July 2024

Superb experience with Jira

Pros

I loved Jira because it provides a quick solution of technical issues.

Cons

There is nothing I dislike about it, except that it could be more interactive to provide a more personalized experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

I

Isabella

Healthcare, 51-100 employees

Less than a year

5.0
July 2024

Good Workflow

Pros

I really Jira as it handlea issue tracking across many different project groups.

Cons

I would prefer if, instead of having to add child pages and navigate to a different page, the content was pdirectly inside the ticket.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8