Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

L
Lei

Computer Software, 51-100 employees

Less than 6 months

5.0

Great Sprint Planning and Management Tool

Pros

The freedom to prioritize sprint items, assign fixed versions and associate parent documentation with Confluence is absolutely awesome!

Cons

I'm unable to associate with multiple Confluence spaces under Project Pages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Amr

Internet, 1-10 employees

Less than a year

5.0

Jira It contains many features. It is useful and wonderful, I recommend downloading it

Pros

The seamless coordination across large spaces is what I like the most. Also it offers diverse project management options. Once you start using it daily, you'll realize how easy it is to use.

Cons

Sometimes, there are limitations on file size for downloading. Additionally, using the filter system can be challenging at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A
Alan

Computer Software, 51-100 employees

More than a year

5.0

The most complete management tool

Pros

The ability to customize and integrate with GitHub is a game-changer.

Cons

It's not straightforward to understand and set up, especially for new users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

K
Kevin

Construction, 11-50 employees

Less than a year

5.0

Jira Review

Pros

Jira creates a platform for our employees to stay updated on all the new changes within the company.

Cons

The learning journey of Jira was not as easy as we expected but we managed to overcome it. It was well worth it, integrating it within our company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
jason

Computer Software, 51-100 employees

More than a year

5.0

jira end-users review

Pros

It offers a wide range of features and is incredibly user-friendly.

Cons

Some integration with third-party software is not working as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Very easy for project's collaboration.

Pros

The user interface is so friendly and simple which makes a noticeable difference. It's incredibly convenient to set status update notes for collaborators using "@name," which triggers automated emails to their respective inboxes. It's intuitive and requires no training to start using.

Cons

It's hard to say... maybe the reporting capabilities could be enhanced further.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

P
Pedro

Airlines/Aviation, 51-100 employees

Less than a year

5.0

Amazing platform

Pros

It constantly adapts to better suit our needs and focuses on the most important aspects.

Cons

There isn't any aspect of the platform that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rolly

Computer Software, 500+ employees

Less than 6 months

4.0

Project Managment With Jira

Pros

Jira helps teams to stay organize and track their work, providing good reporting capabilities and assisting in task management.

Cons

In the beginning, the platform seems more complex mainly when you're new to it. It's difficult to understand where to go due to its complex structure.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Abegail

Consumer Services, 500+ employees

More than a year

5.0

Jira is easy to use.

Pros

You can easily separate tickets and prioritize them as per your need.

Cons

There were times when numerous updates going on with Jira. This cause trouble!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L
Lirim

Food Production, 51-100 employees

Less than a year

5.0

Great software for people who do Agile projects

Pros

Setting up agile projects involving multiple teams is not at all a problem with Jira. I've used it for several projects and always stayed on track with all of them. It's easy to create scrum teams and set up different boards based on the project I'm working on. The automation features are simple to configure and save a lot of time. I definitely recommend it!

Cons

None. It works the best for me. No bugs so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

A way to keep the work organized

Pros

I rely on Jira for task management, as my Product Owner assigns tasks to me. It helps me stay organized and ensures that no task slips through the cracks. The custom workflows and detailed reporting features are incredibly helpful for tailoring the tool to our team's specific needs.

Cons

I find it to be complex at times, so it takes time to become familiar with all its features. Consequently, this complexity can sometimes make the interface feel crowded, which can be frustrating when I'm trying to focus on my work/task list.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Mateus

Automotive, 1-10 employees

5.0

A GREAT APP, MEETS YOUR NEEDS

Pros

It's a tool that allows me to monitor my tasks and oversee every stage of the process.

Cons

I haven't come across anything yet that I could count as something I didn't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
evan

Arts and Crafts, 1-10 employees

Less than 6 months

5.0

great tool for everything

Pros

I'm ecstatic that I can delegate projects to my team and easily stay updated on their progress.

Cons

We're still in the process of learning the system, so there isn't much to comment on at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

4.0

Excellent platform for management

Pros

Jira keeps my team on track. Tasks are clear, assignments are simple and we have a clear view of how everything is progressing. It's a lifesaver for Agile projects, thanks to its Kanban boards and other features. Plus, you can easily customize it to perfectly fit your workflow. When it comes to project management tools that get the job done, Jira is definitely a top choice.

Cons

Jira is fantastic, but it's not faultless. To begin with, it can be a challenge to learn. There's just so much to it that it can be a lot to take at first. And even when you get the hang of it, things can slow down with larger projects. Waiting for Jira can be frustrating!

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

M
Mark

Design, 51-100 employees

Less than a year

3.0

Adequate Project Management Tool

Pros

It serves as a useful collaborative tool as it allows easy note-taking and changes to tickets, with notifications sent to the owner through the tool itself and via email. It's great for tracking progress and fairly effective for planning sprints and monitoring progress through agile delivery.

Cons

It's not easy to pick up. Different displays and boards are not easy to understand or find. Working on multiple projects can be quite confusing.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

6

S
Sunil

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

4.0

User review of jir

Pros

Deploying any project in the Kanban or Scrum framework is a hassle free process now as it requires minimal training.

Cons

The timeline view could use some improvements, and in scrum, there is a need for additional features in backlog management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

L
Lucie

Computer Software, 101-500 employees

Less than a year

4.0

Jira review

Pros

Jira is quite useful for bug tracking and creating tickets for other teams.

Cons

I don't use it enough, but I find the interface not very intuitive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G
Gregg

Airlines/Aviation, 500+ employees

Less than a year

4.0

Use of JIRA

Pros

It allows multiple users to contribute and easily track task progress.

Cons

Sometimes, there are too many users involved, which slows down progress. Also internal access can be more streamlined.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Dimitar

Sports, 500+ employees

More than a year

5.0

Jira Review

Pros

It facilitates planning and task descriptions, allowing effective task allocation among team members. It also simplifies task progress tracking.

Cons

Everything works well for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Medhat

Investment Banking, 11-50 employees

Less than a year

4.0

From Egypt, Fayoum Governorate, Fayoum Center, Adwa

Pros

The interface has a modern look, and the concept is great. The graphics are truly impressive, and of course, it's a robust application. The calendar feature is particularly outstanding and I also enjoyed the integration with Slack.

Cons

I've heard from some people that they're having a bit of trouble dealing with it, and also work pressure adds to the challenge.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10