Gavin
IT, 1-10 employees
Less than a year
“A great tool for collaborating between customer facing roles and tech”
Pros
It is very easy to log bug tickets and quickly get my tech teams attention with Jira. Ongoing monitoring is simple with the dashboard view, which lets me see everything in one place.
Cons
I sometimes find it difficult to fully explain the gravity of an issue within the system's format, so I still need to use email occasionally.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“JIRA - IMPLEMENTING AGILE”
Pros
Jira is very easy to understand. Even a newbie can learn and manage Jira well.
Cons
Improvements are required for time logging feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Best tool for project product task and sprint palnning”
Pros
The options available in Jira make sprint task planning and review easy for me and the stats help me track efforts and delivery quality.
Cons
Nothing that I dislike as we use it daily and find it handy for updating our tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Balaji
IT, 500+ employees
More than a year
“One of the best project management tool to work on agile methodology with scrum framework.”
Pros
I really like features like Scrum boards, Kanban boards, sprints and backlogs for agile teams. I can customize workflows, fields and issue types to suit my needs. The most important feature is the ability to track project progress in real-time. Additionally, Jiras compatibility with many external apps supports a smooth workflow.
Cons
I think the number features and customization options make the initial setup complex, especially for newcomers to project management tools. It lacks built-in idea management functionality, so I need to use additional tools for brainstorming and concept development. Additionally, the pricing seems a bit high and may not be affordable for small teams or startups with limited budgets.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Sonu
IT, 51-100 employees
Less than a year
“Best software for project management”
Pros
As a test lead, Jira helps me write test cases, report on them and track defect status all in one place.
Cons
I sometimes experience downtime due to server issues or other problems.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Mia
IT, 500+ employees
More than a year
“Powerful Tracking Tool Jira”
Pros
I can create tasks and assign them to team members with clear deadlines which ensures that nothing falls through the cracks.
Cons
Setting up custom workflows is quite complex and time-consuming mainly for new users.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Mohamed
Marketing, Advertising, 1-10 employees
Less than 6 months
“A Review of Jira's Project Management Features”
Pros
If my team embraces Agile methodology, Jira is practically its best friend. Features like user stories, sprints and Kanban boards act like a built-in Agile coach which helps us stay flexible and responsive to changing priorities.
Cons
I have noticed that with all its power comes potential complexity. Setting up custom workflows and automations can be time-consuming, especially for teams unfamiliar with Jira's details. If I need a simple and easy to use project management tool, Jira might be a bit too much to handle and will be the last resort on my list.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Emily
Human Resources, 51-100 employees
Less than a year
“Best Tool for Project Tracking and Reporting”
Pros
What I like best about Jira is its ease of logging bugs, tracking project status, scheduling tasks, monitoring workflows and creating reports. I have used all these functions and can confidently say its a great tool for project managers. Jira widespread use and array of features contribute to its popularity in today's project management landscape.
Cons
I find one of Jira's drawbacks is its essential complexity. You need to spend a lot of time learning it. Although it's great features offer remarkable flexibility, it can be overwhelming for new users and requires a substantial investment of time to become proficient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Alex
IT, 500+ employees
More than a year
“Jira is the one and only”
Pros
I have found Jira to be the best task management and ticket system. In all my client work, it has consistently been the top choice with no close alternatives.
Cons
Since Jira is very customizable, I often encounter different dashboards and preferences, so I sometimes have to learn new features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
marvin
Marketing, Advertising, 1-10 employees
“JIRA Rocks”
Pros
Well Jira is easy to use for managing issues, product boards and workflows.
Cons
I have not use it to its full capacity so I cannot say anything however I know one thing for sure that Jira can do a lot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Someleze
Architecture, 51-100 employees
Less than a year
“Jira Review”
Pros
Jira is perfect for organizing the projects my team and I are working on. It allows us all to see who is working on what in one place.
Cons
I have noticed that Jira sometimes experiences downtime and during those times we might need to provide feedback on our projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Public Sector, 51-100 employees
Less than 6 months
“Jira best alignment tool for sales and development team”
Pros
What I like about Jira is how easy it is for me to create a ticket and communicate with our development team. This has helped us address more bugs in our app and provide our clients with accurate repair time estimates.
Cons
For now I have nothing to say specifically for this section but I will update this review if I find any.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra
IT, 500+ employees
Less than a year
“A good tool for Agile Software development”
Pros
I use Jira as a widely adopted project management tool where I can create and customize workflows to match my team's processes. It excels at tracking issues, tasks, bugs and other work items, efficiently handling large teams and complex projects.
Cons
Jira is quite expensive and might not be affordable for smaller organizations. New users may need time to understand its features.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Harold
Graphic Design, 51-100 employees
Less than a year
“Jira could be better”
Pros
I like how Jira integrates with my entire team, keeping all members in the loop.
Cons
The software is not very user-friendly. During onboarding, I needed to pay close attention to where features are located because the interface is confusing, and its not easy to find what I am looking for at a glance.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
3
Functionality
5
Tomia
IT, 500+ employees
Less than a year
“JIRA What we all needed”
Pros
I liked that everything was in one place and it is something that made navigation so easy for me.
Cons
I feel there is so much information in one place that it should be labeled better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Khushi
IT, 101-500 employees
More than a year
“Manage Tasks, Changes And Get Clockwork Report”
Pros
It is very easy to open and manage every task assigned to me or my team, as well as handle the numerous expectations. Its easy for me to manage and document every changes history and assign roles to various individuals.
Cons
To use Jira to its full potential a lot of learning is needed and it cannot be used offline. Additionally, the batch ticket moving feature is not available.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Samuel
Small Business, Custom Product, 51-100 employees
Less than a year
“Awesome, great tool.”
Pros
I find the ease of use very interesting and engaging.
Cons
I have not had a bad experience with it yet.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“Best tools for Project Management”
Pros
After some training, I find Jira very easy to use. I especially like the ability to prioritize tasks and distribute them among my team.
Cons
Jira is not available offline and it takes some time for me to understand the workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pranay
IT, 500+ employees
More than a year
“Jira Experience”
Pros
Jira is very easily accessible for managing various tasks and tickets all in one place. Also it is compatible and highly accessible.
Cons
I do not see anything that I dislike about Jira. Its a wonderful tool that gets timely updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Jira Product Review from iGaming perspective”
Pros
I love how simple it is to distribute tickets and relevant files among team members. Over the years, the product has become very user-friendly.
Cons
When I first started using Jira, finding different tickets was a bit challenging but this has improved recently.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8