Alok
IT, 1-10 employees
More than a year
“Effective Task Tracking and Agile Management with Jira”
Pros
I regard Jira as an excellent tool for task tracking and managing agile projects. It allows me to create and customize workflows to fit my teams or projects specific needs. Jira supports Scrum and Kanban methodologies with built-in boards, backlogs and sprint planning tools which helps us implement and follow agile practices effectively. It integrates seamlessly with many other tools and applications, like Confluence, Bitbucket, Slack and various CI/CD tools, creating a unified ecosystem for project management. It also provides detailed reports and dashboards, which help me track progress, identify bottlenecks and make data-driven decisions with features like burn-down charts, velocity charts and cumulative flow diagrams.
Cons
I find Jira has many features, which can make it difficult to learn and use initially. It can also be expensive, particularly for small teams or startups.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sai Sharan Reddy
IT, 500+ employees
Less than a year
“JIRA review for DevOps Teams”
Pros
I find Jira very very easy to navigate and like its efficient hierarchy for adding epics, stories and tasks. It's also very easy for me to track status and follow up on tasks. I use it widely across my organization for assigning engineering tasks.
Cons
I have always liked Jira and prefer using it for project management, but I sometimes consider other options due to its license cost. If it were a bit cheaper I would like it even more.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Tom
Customer Service, 500+ employees
More than a year
“Jira review”
Pros
With Jira it is easy to raise tickets with the relevant department.
Cons
It can be a bit slow when attaching photos or documents.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anoop
IT, 51-100 employees
More than a year
“Jira is essential for technical projects”
Pros
Jira helps me manage all aspects of our engineering projects.
Cons
I believe Jira could be more customizable especially for technical projects, than the current version allows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jag
Finance, 51-100 employees
Less than a year
“Jira Ticket Request Review”
Pros
I like the queue-like ticket system because it ensures every request is accounted for and nothing gets lost. I also like that it helps me keep track of all work and responsibilities, so no task, no matter how big or small is forgotten.
Cons
Ironically, the part I like most about Jira is also the part I dislike the most. I find the ticketing system to be hit or miss, especially the notification system. I do not always receive email notifications for tickets I've created or previously viewed, which can be problematic, particularly for time-sensitive tasks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Yeisson Alexander
IT, 51-100 employees
Less than a year
“Jira as a task management tool”
Pros
Jira is an excellent platform for managing tasks in their various states, thanks to its intuitive Kanban board interface.
Cons
No complaints to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erica
Construction, 11-50 employees
“Jira for PM”
Pros
I really like the customizable workflows and reporting features in Jira.
Cons
Jira is a bit too complex for some individuals.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
6
Functionality
9
akash
Custom Product, 500+ employees
Less than 6 months
“Excellent Tool for Agile Project Management”
Pros
Jira allows me to track issues efficiently with its detailed reporting and customizable workflows.
Cons
Jira can be quite complex for new users. The learning curve is steep but once I get the hang of it, it becomes very powerful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Priya
IT, 101-500 employees
Less than a year
“JIRA - Ease your management”
Pros
I value Jiras flexibility and customization in workflow management, its ability to track issues at every stage, and its ease of integration with other tools.
Cons
I think the collaboration features could be improved so that all teams can use Jira to its potential.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
SYED
IT, 500+ employees
Less than a year
“Great tool for communication”
Pros
It is very easy to use Jira and add work colleagues to a topic if needed.
Cons
I do not have any significant issues to mention as it is been great for solving problems quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aline
Marketing, Advertising, 51-100 employees
Less than a year
“Jira - Great for Big companies”
Pros
I find Jira to be very structured software. It allows me to thoroughly organize processes and the teams responsible for them. As a ticketing system, it is one of the best.
Cons
As I mentioned in the pros, Jira is a structured software. While it can be complex and difficult to use, it is not very user-friendly or intuitive. My team might need some prior training to learn how to use it properly.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Empowering Teams”
Pros
Jiras customizable workflows and powerful issue tracking keep my projects organized and ensure my team stays on the same page.
Cons
Learning this software demands time, especially for non-technical teams. Also it might require additional tools to meet comprehensive testing needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Rajeev
Graphic Design, 1-10 employees
Less than a year
“Jira is good for design process management”
Pros
I rely on Jira to manage our design projects and it serves us well and is quite helpful.
Cons
I believe Jira could improve a bit more by adding customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Jira The ultimate tool you need”
Pros
The User Interface is simple, readable and accessible, which I like the most.
Cons
With so many features available, it can be hard to explore all of them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
sherry
Social Media, Advertising, Marketing, 11-50 employees
“My reviews”
Pros
The employees are not only nice but also very capable and helpful.
Cons
I have no complaints at all as so far its been a very pleasant experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nneka
IT, 500+ employees
Less than a year
“Jira was a great tool to use”
Pros
In my previous role as a Clinical Annotation Specialist, I found Jira the best for tracking time and managing workflows. I had no trouble using it and navigating it was fairly simple too.
Cons
I do not recall having any issues while using Jira.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Madhura
Small Business, 11-50 employees
More than a year
“Smooth and Efficient”
Pros
I like the fact that Jira is a very professional tool as it offers greater efficiency compared to competitors like Monday or Asana.
Cons
Overall, I like it and cannot think of anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Anonymous
Not Specified, 500+ employees
Less than 6 months
“JIRA enables easy tracking and communication on SDLC projects”
Pros
Jiras search function is powerful and versatile which makes it easy to create educational dashboards that enhance our decision-making and project management. It is excellent for task distribution and prioritization within the team which is another standout feature. From a managerial perspective, it is also great for tracking completed work and time spent.
Cons
The number of issue types in Jira makes it tough to keep track of which ones are relevant in different situations, which frustrates me. I also dislike that many features are hidden and only discovered by accident or through Atlassian update emails. Sometimes, I wish Jira's numerous products were merged into a single solution.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Komal
Social Media, Advertising, Marketing, 51-100 employees
More than a year
“Best app for workers”
Pros
I find it easy to navigate and it is very useful both as a student and a worker. Plus, it is very well organized.
Cons
I have no negative feedback about Jira as its the best app for me as a project manager.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elisha
Graphic Design, 11-50 employees
Less than 6 months
“Good tool, poor UI”
Pros
It excellently handles a large workload and manages multiple teams well.
Cons
The user experience on this site is quite poor. Many features are unintuitive, and there are frustrating gaps where I expect certain features to be present but are not.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
9
Functionality
9