Import and Export, 51-100 employees
More than a year
“Best tool for tracking team work”
Pros
Tracking task progress is a not a problem anymore with Jira, and we can conveniently attach files for future reference.
Cons
I can't think of any cons of Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
More than a year
“Jira is the ultimate project management tool out there”
Pros
Jira offers complete visibility into projects across the organization, from our own team to the entire enterprise. It allows us to manage every aspect of projects and customize input fields as needed.
Cons
Jira is not for newbies I believe as you have to go through a lot of learning since it involves so much functionality. It takes a long time to fully learn the platform, and even then, there's always something new to discover.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
8
Functionality
8
Financial Services, 1-10 employees
Less than 6 months
“I recommend everyone to use JIRA”
Pros
What I like most about Jira is its impressive set of features. They are incredibly useful and allow me to effortlessly track multiple projects.
Cons
The aspect I like the least about Jira is its limited number of software integrations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Not Specified, 500+ employees
More than a year
“Very good service management tool”
Pros
The tool offers automation and supports customized scripts for developers. From an end-user perspective, the interface is simplified to the point where you always know what to do next without requiring a user guide.
Cons
Perhaps the solution I used is not extended to other modules beyond being a service management tool, but it works very effectively in that regard.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 500+ employees
Less than 6 months
“Jira is like a friend”
Pros
It's incredible how user-friendly this tool is for executing and scheduling my work.
Cons
So far, I have no complaints about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Information Technology and Services, 11-50 employees
Less than a year
“Why Jira Is Our Favorite”
Pros
When it comes to project management, tracking and scheduling, Jira provides everything we need and has been extremely helpful.
Cons
Jira has performed really well, and I haven't faced any major issues till this date.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Computer Software, 51-100 employees
More than a year
“Jira life saver”
Pros
It efficiently streamlines everything for easy management.
Cons
Sometimes it can be challenging to locate a specific task.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Insurance, 101-500 employees
More than a year
“Ubiquitous tool, needing usability revamp”
Pros
It covers backlog prioritization, sprint planning, and more.
Cons
Creating a simple task requires too many clicks.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Not Specified, 1-10 employees
Less than a year
“Amazing tool for Project Management”
Pros
Jira serves as an all in one platform for project management. The inclusion of dashboarding features means I no longer need to use any other tool for that purpose.
Cons
So far, it's a good tool, and there's nothing I dislike about it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“good tool for development teams”
Pros
The user interface is so easy to use and understand, making it a beloved tool among our team.
Cons
It's easy to complicate things for oneself by adding too many features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Consumer Goods, 500+ employees
Less than a year
“Easy to use, and makes daily routine easier by checking in which step the task is.”
Pros
Managing task progress and understanding which step/person is currently on or paused is incredibly easy.
Cons
Initially, it's not so easy to locate all the features.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
“A product with some space to improve”
Pros
Task management runs smoothly and seamlessly.
Cons
The reporting and filtering functions could use some enhancements.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Capital Markets, 11-50 employees
Less than a year
“Brickflow Loves Jira”
Pros
Jira is essential for Brickflow because it keeps everything organized with boards and to-do lists, while also making collaboration effortless. It allows everyone to stay updated on project progress and work together seamlessly, which is fantastic.
Cons
Jira can be a mixed bag. While it excels in organization with boards and to-do lists, setting it up can feel like navigating a maze. Collaboration features are limited, so direct communication with teammates within the app is not possible. For non-technical teams, Jira's extensive features might be excessive compared to simpler tools.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
10
Computer Software, 11-50 employees
More than a year
“Admin and service desk user”
Pros
It's fantastic for managing projects or service desks, providing a wide range of customizable options.
Cons
Automations have recently undergone changes, and additional costs are now associated with them. It would be helpful if Jira allowed for a larger comment field.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
6
Information Technology and Services, 51-100 employees
Less than 6 months
“Efficient tool”
Pros
Jira has proved to be effective in managing projects and tasks, offering customizable options to meet our team's needs. Its seamless integration with other development tools is a noteworthy advantage.
Cons
The time tracking functionality is not ideal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Retail, 101-500 employees
More than a year
“A necessary tool for development and project management”
Pros
Jira offers a diverse range of options to effectively manage projects, tasks, schedules, and more throughout the entire development lifecycle.
Cons
Jira is constantly evolving and changing its user interface, which can cause confusion in larger teams. Establishing best practices can be challenging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than 6 months
“Good Task Manager”
Pros
The customizability, powerful issue tracking and user-friendly interface are noteworthy features.
Cons
Complexity and occasional performance issues can affect its performance.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Not Specified, 500+ employees
Less than 6 months
“Great for task management”
Pros
The customizable workflows provided by Jira are incredibly beneficial.
Cons
In the start, it can be a bit puzzling to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 1-10 employees
Less than a year
“Efficient Project Management with JIRA”
Pros
The ability of JIRA to adapt workflows to specific project requirements is a significant advantage. This flexibility ensures that teams can structure their processes in the way that best suits their unique needs.
Cons
The extensive range of features and customization options can be overwhelming for new users or smaller teams. This steep learning curve might necessitate additional training and time for team members to become proficient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Entertainment, 1-10 employees
“Good software for email management between teams”
Pros
It offers a streamlined approach to project management, including email updates for outages or system maintenance. It allows us to track productivity, making it a great value.
Cons
I tried it out to assist a friend with his company, and we enjoyed it, but we felt it wasn't worth it for a small company of software engineers. It's more suitable for small businesses.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10