Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

T
Tiego

Accounting, 1-10 employees

5.0

My best work

Pros

It's quite straightforward to use, and I can't think of any other tool that compares.

Cons

In my opinion, the website has some glitches and bugs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

5

K
Kristina

Marketing and Advertising, 101-500 employees

Less than a year

4.0

With Jira we manage projects as a team

Pros

I can effectively manage agile projects, track issues, and release software. There are plenty of integrations with free development tools like iTs. It's highly efficient, a dependable organizer for sure.

Cons

Some drawbacks include slow loading times and the occasional possibility of system crashes. However, when it's running smoothly, it's fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

I
Imen

Banking, 500+ employees

Less than a year

4.0

A powerful project management tool

Pros

Features like backlogs and sprints assist our team in managing project phases iteratively. It integrates smoothly with other tools like Git and Slack, creating a more interconnected ecosystem for our projects.

Cons

It limits the file size for uploads.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

L
Leticia

Gambling & Casinos, 51-100 employees

Less than a year

4.0

Jira easy work!

Pros

It's a highly intuitive and user-friendly tool. I highly recommend it as it greatly facilitates daily work.

Cons

I believe the dashboard can be enhanced and made more user-friendly, perhaps with color-coded elements like Asana.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A
Adam

Marketing and Advertising, 1-10 employees

More than a year

5.0

Management for internal and external

Pros

Building a workflow and managing tasks or client issue tickets is straightforward. Internal notes can be added for team members' actions or shared with clients at each stage of the process.

Cons

Pre-set workflows don't always use the terminology that you would prefer, which can lead to complications as different workflows have different status labels.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Biniam

Computer & Network Security, 51-100 employees

More than a year

5.0

improving cooperation and efficiency

Pros

It seamlessly integrates with a wide variety of external tools and services, enhancing collaboration and productivity.

Cons

It can be expensive for larger groups or organizations, especially when considering additional items and advanced features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP
Juan Pablo

Computer Software, 11-50 employees

More than a year

4.0

Works very well for IT and non-IT users to manage issues and track them

Pros

Integration with third-party platforms and templates makes Jira work management suitable for non-IT purposes.

Cons

Limitations in reporting, high cost, and unsatisfactory support based on my personal experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Robert

Computer Software, 1-10 employees

Less than a year

4.0

Excellent Project Management Platform

Pros

It's incredibly easy to organize projects, schedule tasks, and maintain control over everything.

Cons

The interface takes a little while to become familiar with.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

JIRA - Get Your Tasks Done!

Pros

It allows us to effortlessly create, track and manage issues and tasks. It fully supports agile development and includes features like scrum and kanban boards. The integration with Confluence and Bitbucket tools from Atlassian is excellent.

Cons

When saving a Jira issue, it doesn't provide a comprehensive notification about all the missing fields in the form at once. - It has an abundance of fields, such as testing, release notes, system impact analysis, etc., which can easily confuse new users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A
Adrian

Online Media, 11-50 employees

Less than a year

4.0

Forced to use it, but it does the job.

Pros

It simply does what it's designed to do, and it does it well.

Cons

When it comes to software development, using it with teams can be frustrating and annoying. The workflow isn't optimal.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0

Jira review

Pros

Tracking my job and the approval phase while monitoring the progress of all projects is a breeze.

Cons

I can track projects and manage all cases from a central location.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

P
Preeti

Financial Services, 500+ employees

Less than a year

5.0

Detailed Review of Jira

Pros

The aspect I love the most about Jira is its ease of use and how it simplifies tracking tasks assigned to me. Atlassian's Jira is a powerful tool for project management and issue tracking. It encompasses numerous useful features that provide teams with a complete system for planning and executing tasks in a flexible work environment. With seamless teamwork and customizable workflows, Jira significantly enhances productivity and project organization. It's a popular choice for teams seeking effective and well-organized project management.

Cons

Jira, while capable, can be perplexing for those unfamiliar with its complexity. There is a steep learning curve, and the multitude of options can lead to confusion and an inconvenient experience, especially for smaller groups or simpler projects. Navigating through the interface can sometimes feel convoluted, requiring a significant investment of time and effort to gain expertise. Significant improvements in user-friendliness would greatly enhance the overall experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Z
Zainab

Hospital & Health Care, 500+ employees

Less than 6 months

5.0

Efficient service

Pros

Jira is highly adaptable to the specific needs of any company. It's fantastic for escalating important issues and facilitating communication with various suppliers, such as uniform providers.

Cons

Occasionally, the server can be a bit slower due to increased system traffic. However, logging in during less busy times usually resolves the issue. Overall, I hope to see improvements in the interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
LeAnn

Management Consulting, 1-10 employees

Less than a year

5.0

Great Software Implementation Tool

Pros

Jira is an exceptional tool for overseeing software implementation. The comprehensive software package offers excellent project planning, workflow management, monitoring, and collaboration features. Jira helps our globally dispersed team stay aligned.

Cons

One area where I would like to see Jira improve is by enhancing the reporting capabilities to provide more comprehensive analytics for better project insights.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

IA
Isael Alexander

Hospital & Health Care, 500+ employees

More than a year

4.0

The project management tools of the greats

Pros

We genuinely like the ease and simplicity of project and task management that Jira provides, as well as its seamless integration with other vendors, which simplifies incident management.

Cons

We really appreciate the convenience and simplicity it offers for project and task management. The seamless integration with other vendors makes incident management much easier.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

10

A
Abdelkader

Computer Software, 51-100 employees

More than a year

5.0

my jira experience

Pros

I really like the user-friendly nature and UX of Jira. I use it every day to manage my tasks and create user stories.

Cons

I find the app to be not very useful compared to the desktop app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rupinder

Telecommunications, 101-500 employees

More than a year

4.0

JIRA review

Pros

Integration, ease of use, planning and managing dependencies are some of the key strengths. It also keeps a comprehensive history of the workflow.

Cons

The reports are limited, and there are performance issues. Configurations are not straightforward.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0

Jira is a capable and simple too for task management

Pros

The interface is simple and easy to get started with. Behind completing tasks, there are some impressive data analytics features.

Cons

Boards can become disorganized, and linking issues across boards without extensive manual editing can be difficult.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

R
Rachit

Insurance, 500+ employees

Less than a year

5.0

My Review for using Jira

Pros

Jira Project Management platform offers an extensive array of features that allow me to effortlessly manage multiple projects in one place. What's best is how user-friendly it is, making it easy to understand the status of each task/item.

Cons

Personally, I don't find anything to dislike about Jira.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
Jatin

Apparel & Fashion, 500+ employees

Less than a year

5.0

JIRA REVIEW

Pros

Task management becomes easy with Jira, which provides unique numbers for each task. Additionally, it allows us to raise pull requests against specific tasks.

Cons

The lengthy form is something I dislike about Jira.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

10